Thrive by Shopventory
Thrive Inventory by Shopventory
Rating
4.9
feedback
113
chart
#842
All reviews
Rating Breakdown
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Oct. 2, 2023
Thrive is excellent. Helped our business scale significantly. Livechat support is also excellent.
We're thrilled to hear that Thrive has played a significant role in helping your business scale, and we greatly appreciate your kind words about our live chat support. Your success is our success, and we're here to support you every step of the way.
Sept. 26, 2023
Although Shopventory has some report limitations, Alejandro did everything on her end to help me out and get the data needed. That was very helpful and I appreciated the effort and customer service
We greatly appreciate your feedback and are pleased to hear that Alejandro went above and beyond to assist you, even when faced with some report limitations. Providing excellent customer service is our top priority, and we're delighted that Alejandro's effort was helpful and appreciated. If you have any more data needs or any questions in the future, please don't hesitate to reach out. We're here to assist you and ensure your experience remains positive.
Sept. 15, 2023
Alejandro from Thrive has helped me and will continue to assist me.
Thanks so much for your positive review! We'll make sure to pass on the kudos to Alejandro.
Sept. 11, 2023
Shopventory is a game changer!!!! I can't think of any other software that would allow me to manage 2 B&M locations with an online store, without having some type of engineering degree
Thank you for your 5-star review! Thrive is a great tool to sync multiple retail locations as well as an e-commerce site :-)
Aug. 22, 2023
5 Stars! I cannot begin to express the level of excellence with my experience so far! I write in weekly with questions as my business is getting up and going and ALWAYS receive a quick response yet thorough answer from the agent. Gotta give an extra shout out to agent Alejandro for his level of patience and expertise! Thank you!
Thank you so much for your wonderful review! We love our support team and they really appreciate you as a customer :-) We'll give Alejandro your kudos!
July 18, 2023
This app has been a game-changer for my business. Syncs between Clover and Shopify perfectly. All of my orders and inventory are in one place. And also their customer service is amazing too. I can't say enough about it. For everything that I am getting with this app and its ease of use, it is worth every penny!!
What a great review! It's wonderful knowing you use Thrive to sync Clover and Shopify. That's what we do best!
June 9, 2023
Rio on chat support helped me with shopify integration quickly and efficiently. I can only hope all reps will do the same for me in the future
Thanks a ton for this great review! We'll share the feedback with Rio. He rocks!
June 7, 2023
Thrive has been excellent in customer service. They are always there to support us when there are any issues. As for the App itself, so far, it's been great! Inventory management has been much more easy to handle. There are also many types of reports that you can generate to get more insight into your performing products.
Thank you so much for your 5-star review! We are grateful to hear you like our reporting and general ease-of-use. We are happy to have you as a customer!
May 31, 2023
Rio was awesome! He guided us through the setup and was very thorough in explaining each step. Very happy so far. Thank you Rio!
Thanks for this 5-star review! We'll make sure to pass along the kudos to Rio. He'll be happy to hear it!
May 22, 2023
Alejandro has been so helpful (multiple times) with the set up process as well as fixing anything that doesn't seem quite right. Thanks so much!
We appreciate you leaving this great review! Alejandro is great. We'll make sure he hears your feedback!
May 16, 2023
Rio was great!!! He helped us save so much time!! and he was very detailed
Hi and thank you for this 5-star review! We will share the compliment with Rio.
May 11, 2023
great customer service. Always a quick reply via chat for support. Nice integrations and easy to manage.
Thank you for leaving a 5-star review of Thrive! We appreciate the feedback :-)
May 8, 2023
Trying to sync multiple stores, platforms, and brands can be challenging. Shopventory made it happen. The support team has been excellent. Mario knows his stuff and the platform!
Hi and thank you for leaving this 5-star review! Thrive is a great tool to sync multiple Shopify accounts when needed. You can use Thrive to manage the catalog and reporting across these different systems! We'll let Mario know about your compliment. He's great!
April 20, 2023
I was having trouble figuring out where the integration to my Shopify site went for each product with the new updates. I did the help chat and Danielle was quick and resolved my issue with easy videos she sent to help me understand where I needed to go with the new navigation.
Hi and thanks for leaving this great review! We made some great enhancements this week to allow merchants to price product uniquely by sales channel. That's why we had to move a few things around in the interface :-) Glad Danielle was able to help you!
April 7, 2023
This app made our lives so much easier. Initially I only got it to generate an inventory valuation report that clover somehow doesn't offer. Who doesn't want to know their current inventory value? Once our business grew a bit we started to realize the potential of a lot of things, the purchase orders helped us catch some serious issues with vendors adding money to their totals that shouldn't have been there. It also allows for employees to receive the inventory quickly when I'm not there. Only downside is that the receive all inventory doesn't work on the clover tablet, you have to use a computer otherwise it will not process. We also now use Shopventory to track our inventory and live update through Shopify. So much easier than having to manually remove things if it sells online as it just auto manages it and I no longer have stock issues online if it sells out in store. Valerie is awesome when you have questions, quick and efficient with answering questions!
Thank you for this great review! Inventory value reports are definitely important so we're glad you got that locked in! The integration between Shopify and Clover is one of the many things we do well. Keeping your product stock levels correct across the channels is essential. Thanks again!
March 10, 2023
Alejandro is amazing to work with he has helped solve our questions numerous times in the matter of minutes. I'm very thankful he was able to communicate fast and get to the problem quickly
Thank you so much for the glowing review about Alejandro! We're happy to have you as a customer and we'll share the compliments with him.
Feb. 23, 2023
We can talk about how Thrive is an amazing product, but the best experience by far is their customer support. Working from Australia time zone it's so hard to talk to someone live in USA, but these guys are awesome at patiently waiting. Shoutout to Alejandro from live chat, I would've quit this app in frustration otherwise. Heroes.
Hi and thank you so much for your 5-star review! We appreciate hearing that you enjoy working with our customer support team. They're here to help keep you happy! Please let us know if you have any specific feedback about our app. We'd love to hear it.
Feb. 20, 2023
Customer service is amazing!! They always get me an answer when needed! And a great connection between my POS and online site.
Thank you for your review and we're happy we've been able to help connect your point of sale to e-commerce channel.
Feb. 13, 2023
Excellent support! Excellent support! Excellent support! Excellent support! Excellent support! Excellent support!
Message received! Thank you for the 5-star review and our support team loves working with you as well.
Feb. 10, 2023
My team & I recently moved to Thrive by Shopventory and I cannot express how helpful & response their customer service team was! I had many questions throughout the set up process and they were always happy to help with step by step instructions (and I ask a lot of questions!) We also love the app! It is a great addition to our ecommerce & brick & mortar store
Thank you for your review and trusting us with the transition of your business! We're happy to help you get situated in our app and are looking forward to working with you over the years.