Thrive by Shopventory

May 2, 2022

The customer care at Thrive is unmatched. They are incredibly helpful as well as very friendly. Whenever I have an issue with an integration I go to them first, not the integration!

April 15, 2022

Shopventory lets our business accurately track our inventory and costing in real time, enabling us to make better inventory and business decisions. With multiple sites, Shopventory lets us quickly transfer inventory between locations. Shopventory is a must for any multi-location business.

April 4, 2022

Very helpful, robust app. Even on the basic tier, it's dramatically improved our inventory management, and was integral when we established a second location. The help sections and customer service are very thorough and responsive!

March 31, 2022

So far, the App seems do be doing well. I'll follow up to rate it appropriately if anything is off. Alejandro was a great help with his product knowledge, patience, and was overall fun to work with.

March 22, 2022

5 Stars to Valerie for solving the syncing issue we had yesterday, we are just getting started so I cannot give any comments on the software. However, if you stumble across any issues - the support is excellent.

Feb. 9, 2022

I am torn between giving this app 3 and 4 stars. The customer service gets 5 stars. Hyper responsive helpful chat support and great onboarding. This app itself has several limitations that would be deal breakers except I can't find any viable alternative. There are many positives. It looks like the low inventory reports, expiration date tracking, bundling features will work well for us. They want you to create all products in Shopventory, but there doesn't appear to be any consequence for creating them in Shopify and then importing them, which is great. 1) You cannot edit any cost information once inventory is received. This means that we either give up on trying to use Shopventory to track our inventory costs, or we have to wait to receive (and start selling) inventory until these costs can be determined. We typically don't know freight costs at the time the PO is created or the inventory is received. My inventory staff are not my accounting staff, so they don't have access to these numbers. 2) The purchase order list page shows invoice subtotals, which means we can't easily scan this list to match POs to payments on our bank statement and credit card statements, which of course reflect the order total after discounts and freight. I cannot imagine a use case where any customer would prefer to see subtotals. 3) The purchase orders are so unpolished as to be borderline illegible and do not reflect well on our business. I don't need fancy, but these are too rough. Our address is long so it runs right into the adjacent field, as no padding is built in. One of the fields defaults to %null% rather than just 0 or blank. You can't email a PO unless you've created it (which runs into having final cost information I mentioned on #1). Even if we did email it, the email is very unpolished and you cannot set any default email text. I'd love to have a quick default message asking the vendor to confirm receipt and provide us with an estimated delivery date, and provide our contact information on this email. You can provide a custom note, but this note shows up at the bottom of the email as a "user note:" I am not my vendor's "user"! 4) Vendor info from Shopify isn't pulled over, so this makes setup VERY time consuming for us as we have about 100 vendors and well over 1000 products. We're sticking with it because despite these frustrations, our current lack of inventory control is causing even more problems. I know that building an app this robust is daunting, but these aspects feel as though no one has really thought them through.

Jan. 13, 2022

Shopventory has been a major asset to our boutique Southern TurnStyle in Tyler, TX. It has allowed me to quantify and track my sales so well! Tim was very proficient in helping us navigate through it all! Thanks Tim and the Team at Shopventory! Rachael Hanson

Jan. 4, 2022

We used a different service as our POS platform and used Shopify for our website. Shopventory merged those two, and that changed the way we did everything for the better. Their customer service is always quick to respond –– they've helped us problem solve and walk through many situations. We are very grateful to have worked with Shopventory!

Dec. 23, 2021

You know what V stands for? Valerie! I am so impressed by this app and the customer service that comes with the.. service, lol. Multiple time I have ran into issues on my own behalf and she has been there to help our company out. The Grower's Depot is forever grateful and if you are ever in the area, and in need of Indoor/Outdoor Garden Supplies please stop by! Thanks again keep up the good work Shopventory.

Nov. 30, 2021

I have been using Shopventory for a couple of years now to sync with Shopify and Clover. The customer service is exceptional and the product is working amazingly well. I no longer have to be concerned about overselling...syncing is on point. And, if I run into issues, the Shopventory team is amazing!

Nov. 16, 2021

I can't imagine running my store without Shopventory. I finally have one single source of truth when it comes to inventory, profit margin, etc. Plus I sync to my Clover POS and Shopify online store without issues. I've always found support to be super responsive and they resolve my issues very quickly. Very happy with Shopventory!

Nov. 2, 2021

Shopventory is a must have app to organize and have more control of the business. The customer service is always available and have all the tools explanation. There is much more we can do to make easier to run the business. Totally recommend.

Nov. 2, 2021

Staff from Shopventory is available for you if you have any question or need help using this inventory app. Hannah is who was assign to my account and is very knowledgeable about shopventory and can help you figure out how to use the app to its full potential. Highly recommend.

Oct. 26, 2021

Great app. Great customer service. We would be lost without it. Our AM Gabby has been particularly helpful as we navigate scaling our business.

Sept. 4, 2021

A straightforward tool with well-organized details and options. Easy to use and makes a world of a difference when tracking inventory and syncing with the POS. Another favorite factor is how friendly and readily available the Support team is!

Aug. 26, 2021

This app is not deleting my location and data from the account setting. I want to delink my shopify account from here.

July 28, 2021

I used this app to better assist me with my inventory. I really like that it allows me to set PAR levels & separate products by which location I want them sold at. Tons of control - definitely recommend it.

July 11, 2021

As a growing business with complicated bundling of products, keeping on top of my stock management was a nightmare and items were regularly going out of stock. I am 8 weeks into using Shopventory and I cannot speak highly enough of how it has helped me. I am getting on top of inventory management and it has given me great peace of mind. It has also freed me up to spend my time on the things that really need my attention. Customer service was also excellent (unusually so). I got a follow up phone call (yes, by phone, talking to an actual person!!) from James after a few weeks and he could not have been more helpful. Affordable plans too which are hard to get for the functionality I require. Well done guys.

June 25, 2021

Very responsive customer service. They take their time and explore all channels to help find solutions to problems if there is one. Very patient and will follow up to make sure things are running smoothly.

June 6, 2021

expecting you to select a pay plan before exploring all features. quite complicated to even get started.