All reviews

Rating Breakdown

  • 5
    82% (193 ratings)
  • 4
    5% (11 ratings)
  • 3
    3% (6 ratings)
  • 2
    1% (3 ratings)
  • 1
    9% (22 ratings)
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5 / 5 Share

Aug. 6, 2022

This app is the best solution for selling on both Shopify and Etsy, worth the spend. Its TONS of features make the nightmare of maintaining two e-com shops much easier. Nimo has been great answering any support questions I've had. The app gets better every month with frequent development and enhancements. Additionally, I really appreciate the clear communication about features, dev roadmap, and plan options. (I need to find a 6th star)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

I have possibly tried every Etsy to Shopify app available for $40 or less a month. They all have their quirks, but Shuttle is so far my favorite. Support is available by email in just a few hours or less, and is as friendly as they are helpful. There are more options available in this app than many others at the same price point, and the syncing of inventory and orders works like a dream if you have your SKUs set up beforehand. If you are struggling to figure out which Etsy app to use, start here.

Using app

29 days

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for taking the time to leave this review! I'm truly happy to read this, and can't wait to continue adding features for you and others to use! :) Thanks again, Nimo

4 / 5 Share

Aug. 7, 2022

Handy app if you sell on both Etsy and Shopify. We use it to pull reviews from Etsy but you can sync products and orders as well.

Using app

8 months

Total reviews

5

Average rating

4.6

2 / 5 Share

Aug. 2, 2022

Good idea - BAD implementation. Destroyed my ETSY shop. All I wanted is to copy ETSY to Shopify. now both not working. No way back, have to manually fix all items. BAD!!! and no reply from developer.

Using app

Over 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Hello and thank you for taking the time to leave this review! I'm sorry you've had such a bad experience with us, but please note that I have personally responded to each one of your messages. Also, as mentioned in my responses, your Etsy products were updated because you have ran Shuttle to update your Etsy products based on your Shopify products. I'm sad to read that after more than 2 years with us (and being grandfathered into the last 2 years), with thousands of reviews and products transferred (and updated), suddenly Shuttle is a bad implementation. I'll be more than happy to help, but for that, I'd love it if you could please respond to my responses. Thanks!

1 / 5 Share

July 31, 2022

Really liked the app, until I paid for it and decided to cancel after most of my transfers were complete. It said I would be able to continue using the remaining data elements purchased until the end of the month, but it actually doesn't. It stops all your access right then and there and you cannot transfer anything further from that moment on. I literally had 3 days to use the app, but was charged for a month. Not really impressed and chose not to contact customer service to reimburse for $3. I was lazy and didn't want to manually enter in approximately 40 new entries from Etsy. Make sure you remember to cancel at the end of your monthly service.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello and thank you for taking the time to leave the review! It sounds like Shuttle saved you time transferring these 45+ products :) Please note that Shopify charges for the month at the beginning of the period, it is unable to predict how long you are going to use the app (it's applicable to all apps and services in Shopify), if you didn't feel the time Shuttle saved you worth 3USD, you could have just contacted us, and we would have issued a refund :) As to the inability to transfer after cancellation, I'm sure we would have been able to resolve this on the spot, if you had just contacted us. I'm sorry you felt leaving the reviews was the fair thing to do. But thank you for sharing your thoughts!

5 / 5 Share

July 14, 2022

I had been using a different app to transfer orders from Etsy to Shopify when Shuttle was recommended to me by a friend. Shuttle is sooo much better!! It has the ability to do so much more than just transfer orders. But the best part? It's less expensive, too!! I did have some minor issues when getting everything set up. I reached out to support and Nimo was able to help me quickly and efficiently. He even added some functionality to the app that I needed that wasn't already included. Customer service is top notch.

Using app

4 months

Total reviews

4

Average rating

5.0

4 / 5 Share

July 10, 2022

Very convenient app. Doesn't work 100% of the time, but the customer support is prompt and any issues are resolved in a timely manner.

Using app

Over 2 years

Total reviews

5

Average rating

4.0

5 / 5 Share

June 23, 2022

This is an absolutely awesome app, if like me you run a Shopify and Etsy store then this is 100% required. This makes running both stores a breeze. it is highly recommended.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

made transferring my collector and buyer reviews from my etsy shop to the matching paintings and prints in my shopify shop pretty easy! Good customer support and communication. Pretty easy to come back from time to time and grab more reviews, once you learn the process. Thanks!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you so much for taking the time to write this review! Really happy to read Shuttle made things easier :) If you notice anything that's missing for you in Shuttle, please let us know! We'll be more than happy to improve it for you. Thanks! Nimo

5 / 5 Share

May 19, 2022

I have used the basic plan and I am really happy with the app's performance. I like that I can sync the product which ever way I want from Etsy to Shopify or from Shopify to Etsy or both. It's great time saver. Well worth it

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hey, Thank you for the wonderful review! Happy to read Shuttle has been easy to use and a time saver! As always, if you'd like seeing a new feature added to Shuttle – please let us know! We'll be happy to make Shuttle better fit your needs. Thanks! Nimo

5 / 5 Share

May 17, 2022

This app is awesome. It is the perfect way for us to transfer products back and forth between Etsy and Shopify, and it keeps our inventory synced by creating orders in Shopify where we can print shipping labels and fulfill orders. Easy to use and nice interface.

Using app

2 months

Total reviews

10

Average rating

4.9

5 / 5 Share

May 16, 2022

This is the best app I’ve tried (and am still using!) for syncing my products from Shopify to any channel. I’ve tried many other apps that sync to other channels (or only to Etsy). Other sync apps are either too simple, waaayyyy too expensive and/or don’t do anything that I can’t do myself with a csv import. Of course, you can’t do a csv import to Etsy (shame on Etsy!), which is why I was looking for a product sync solution. The Shuttle interface is excellent. It’s easy to understand, easy to set up and easy to use for syncing. Don’t let that fool you - Shuttle has a lot of flexibility in how you can set up your product syncs. You can set flexible rules to manage how your Shopify product details are sent to Etsy. Shuttle does more than simply copy your Shopify data, which I greatly appreciate! For example, I was able to append different product description text specific to Etsy, automatically strip HTML tags from my Shopify description, auto strip description text I didn’t want on Etsy, auto-change my HTML bullet lists into plain text, set up Etsy tags instead of using my Shopify tags, set the standard Etsy fields based on my own rules and more. I also like that I was able to change the Etsy price automatically with Shuttle. If the Etsy API has the property available, Shuttle will let you configure it to your needs. Honestly, there are too many features I appreciate to describe in a review! So far, I have used Shuttle to set up and sync 115 products from my Shopify store to Etsy. Since I am setting up my products on my new Etsy Shop (EarthSongJewelryShop), Shuttle has been a huge help. The only things I need to do manually on Etsy for my products are: add the category-specific fields that Etsy does not allow apps to access (this is Etsy’s bad policy) and set my image alt-text fields for SEO. I wish that could be done via an app, but Etsy does not expose those fields via their API - so no one can access them except by manually editing on Etsy. Oh - I also want to mention that support is excellent thus far. I was initially testing Shuttle out (not paid yet) and found that I couldn’t auto-strip some common text from my Shopify descriptions before syncing them to Etsy. I was amazed that Shuttle immediately ADDED this functionality to their app based on my support ticket! That is great! Now I am able to strip out those lines of text I don’t want on Etsy. Personally, I found the information about what was included with each plan very clear. I have signed up for the $9/month “Standard” plan. After testing out other solutions, this is truly a great price for a great app! Thanks much! c-

Using app

23 days

Total reviews

9

Average rating

4.8

5 / 5 Share

May 15, 2022

Great app. Great customer service. Always improving the app! Help productivity of my businesses +++

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Great app, syncs are quick. Feature set is thorough. Support is outstanding, I had a feature request and it was added within days which is unheard of in saas.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

I would not want to be with out this app. Inventory syncing between Etsy and Shopify is a dream and saved so much time. New Etsy reviews are automatically exported each month so I can upload to Shopify and products can easily be transferred between the 2. It's easy to use once you learn where everything is and the support is fabulous too. I highly recommend. Edited to add that reviews which are imported into the judge.me app can now be marked as a verified customers which is a big plus for me. Thank you.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2022

I love this app, it has made it possible for me to have a Shopify store. I have transferred all of my listings from Etsy, including reviews. I can make changes to my Etsy listings, and then I update them on Shopify with a push of a button. Wonderful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2022

Amazingly helpful app for synching Etsy and Shopify. I had a request for a new setting and they added it within a day! Amazing support!

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi! Thank you so much for taking the time to leave this review :) Super happy you're finding helpful, and thank you for the feature requests – always happy to receive those :) Best! Nimo

1 / 5 Share

April 1, 2022

Bait and switch. Nothing is said about how the stock syncing is a separate plan AND lowest level cost is $29/month. Even spoke with support pre-install and asked specifically about stock syncing and they made no mention of a separate plan. Even if the stock syncing worked (which BTW doesn't look right on their admin panel for multiple Etsy shops) I would not use/buy this app because of their subterfuge. Updated: So now app developer is saying I should have gone to their website and should have known the inventory syncing was a different thing. Why wouldn't I think all the information I needed was presented on the Shopify App Store? As far as the pricing... First page within the app that mentions inventory syncing says $29/month - gee, so I was supposed to research further to know that they really would charge me something else? Developer's choice then is to be argumentative and tell me I'm being unfair? Best practice is always transparency.

Using app

20 minutes

Total reviews

23

Average rating

3.2

Developer Reply

Thank you for taking the time to leave this review! I must correct a few things, please – first, the website and Shuttle's dashboard clearly separate between Shuttle's Base plans and the Syncing plans, also, the lowest cost of a Syncing plan is 15USD (which can be seen in the subscriptions page and on the website, which I assume you have not visited). Shuttle comes in tiers, which allows you to pay only for the features you need, to ensure you are not overpaying for stuff that you don't plan to use. You have never asked us regarding plans, pricing or subscriptions – we have answered all your questions clearly. I don't feel it's fair to leave a bad review for an app you haven't tried (you were still on free trial, and have not used any of its features). You also blame us of deceiving our customers, which is extremely unkind – even though all the information is easily available through the website or our dashboard. We do not hide anything from our users. I'm sorry Shuttle did not fit your needs, but from there to leave a bad review while accusing us of subterfuge - that's not very kind of you. Best! Nimo

5 / 5 Share

March 23, 2022

Shuttle works great pulling my reviews from Etsy and customer support was very and responsive. Very Pleased

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write this review! Delighted to read that Shuttle has helped you to display your Etsy reviews in Shopify!

5 / 5 Share

Feb. 28, 2022

My favorite app ever, works extremely well and has saved me 100's of hours! Don't delay, if you have etsy, use this app!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for taking the time to write this review! Super happy to read Shuttle has saved you time! If there is anything missing for you in Shuttle, please don't hesitate to let me know! Best! Nimo