All reviews

Rating Breakdown

  • 5
    82% (193 ratings)
  • 4
    5% (11 ratings)
  • 3
    3% (6 ratings)
  • 2
    1% (3 ratings)
  • 1
    9% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2021

This is a phenomenal app. I have been using it for several years, and new features are always being added. This was the answer to my solution to sync my Etsy shop with my Shopify store. It has just about every feature you could want, and the customer service is excellent. It is fairly easy to use, and very customizable. You can even export your reviews from Etsy, which is incredible! You can choose what to export or sync. I have tried another Etsy importer app but this is the best one out there! None of them sync as seamlessly as this one does! I believe it is well worth the investment for the time you will save.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you so much for taking the time to write this wonderful review! I'm VERY happy to read that you find Shuttle useful and time-saving! Thank you again, much appreciated – if you have any feature you think is missing, please don't hesitate to drop me a line. I'll be more than happy to implement it :) Best! Nimo

5 / 5 Share

April 1, 2021

Almost all reviews seem to come from Etsy sellers moving their products to Shopify. I use Shuttle to move products I created on Shopify from different POD apps over to Etsy. It's simple and easy to use. It's been working flawlessly and has saved me time and from potential human errors from having to create manual Etsy listings. Stumbling on this app, and finding it working as I expected, was like finding a gem. And the cost is worth every penny! Nimo has been responsive and quick in fixing a little glitch that I found. Highly recommended app!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

This app has been extremely helpful! It's user friendly and reasonably priced. If you are an established Etsy user and would like to synchronize your products+reviews to your Shopify store, this app is for you. Highly recommended! Jordana Wholesome Goods Co.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Jordana, Thank you very much for taking the time to leave a review for Shuttle! Very happy to read you found Shuttle helpful! Please don't hesitate to contact us with any questions, issues, or feature requests :) Best! Nimo

5 / 5 Share

Feb. 10, 2021

I used this app when it was Etsify to transfer almost 20,000 listings from Etsy to Shopify. I tried a number of different apps and methods to do this but nothing worked because of variations and format errors in the transfer so I was very excited to find something that would actually work! It took a sustained effort over time since Shopify has limitation to how many listings can be uploaded per day, this is because of Shopify policy so no developer's app can overcome this issue. I've been using the new Shuttle app to update some of my listings and will import reveiws soon. So far it is a great upgrade with helpful new features. Customer service has been responsive and informative. Thanks Nimo!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! Much appreciated! Good luck with the reviews, and know that I'm always here to assist with any issues or questions :) Thanks again, Nimo

5 / 5 Share

Feb. 9, 2021

Huge improvement over the previous version (Etsify?). So much more feature robust and easier to use. Bravo!!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! Happy to read you're enjoying Shuttle :) Any feature requests or questions, please don't hesitate to contact me!

5 / 5 Share

June 7, 2022

I had originally given this app 1 star as we had a lot of trouble getting a response. I think the bugs of the etsify/shuttle switch have been worked through as this has now been an app we could not live without. When it is working well it's a God send! I am keeping my original review below for transparency. ~~~~~~~~~ This app was great when it was etsify. We have had tons of issues since the new platform release. I've tried reaching out through their contact form three times (Jan 5th, 9th, & 14th) about error messages we are receiving and have gotten nothing back. Crickets. Terrible customer service. We're currently looking elsewhere. I'm just glad we got our money's worth for the last few years or I'd be requesting a refund as well. I have seen other reviews where Nimo says he has talked to customers when they claim the opposite. I WILL update this review if they ever reach out.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thank you for leaving the review. I'm sorry for missing your messages, a mistake on my end, which I'd like to blame my email client, but it was me who miscategorized your original message as 'complete' :/ I also would like to add that I did reach out, multiple times in the past week - with no response from the customer. Thank you again, Nimo

1 / 5 Share

Jan. 8, 2021

I have this app and keep getting a error code every time I try to open it. When I try to contact customer support no one ever messages me or emails me back. Waist of money since I can’t use it.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you for leaving the reviews. Just to be fair, since the review paints a pretty bleak image :) I have personally communicated with the customer, the issue was resolved, and the customer has been using Shuttle for a few weeks now, without issues (as far as I can see)... thank you for the review again, and have a great day! :) Nimo

5 / 5 Share

Dec. 7, 2020

I have used (what was formerly Etsify and now Shuttle) since the end of 2018 and it is hands down an ESSENTIAL app if you manage an Etsy shop in addition to a Shopify Storefront! In fact if I only could choose one, this would be it. Don’t waste your time trying to find another app to manage transferring your reviews/products from Etsy to Shopify. This is the one you want to invest in. The interface is extremely simple and easy to use and the new features are PERFECT. I’d like to point out that the nearly 100% of any negative reviews Shuttle has gotten thus far have to do with “support” — which I can personally say has not been my experience at all. Nimo has been extremely helpful and responsive any time I’ve needed any assistance and I can tell that he truly cares about his work! As someone that manages all aspects of my own business (as I’m sure a lot of Shopify stores do) I think it’s insane that people are so quick to leave 1 star reviews undeservingly. Not sure if Nimo has help or not, but I think he’s doing a wonderful job to provide us with an absolutely innovative, essential tool at a fair price AND manage his support. I think Shuttle deserves more than 5 stars! Thank you so much for your hard work, Nimo! I truly cannot wait to see how Shuttle continues to evolve! PS - I was NOT coaxed in to leaving this review with any kind of incentive and my opinion is 100% my own. My Shopify store is theurbanflair.com and my Etsy shop is theurbanflair.etsy.com — I am PROUD to be a paying customer

Using app

Almost 2 years

Total reviews

10

Average rating

4.6

Developer Reply

Hello, Thank you so much for leaving this wonderful review! I'm extremely happy Shuttle was useful to you and saved you time! As always, please don't hesitate to contact me with any question, issue, or feature request! Best, Nimo @ Shuttle

5 / 5 Share

Nov. 27, 2020

The app works exactly as described, and the new layout is neat and easy to understand. The support I've received is EXCELLENT.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Love the changes they made with the conversion from Etsify to Shuttle. A lot of great features added! Only request is that they add the ability to sort the product columns. (i.e. bring all of the not transferred products to the top of the list).

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 16, 2020

I love this app. It's really helpful for transferring reviews from etsy to shopify, and with the new changes to Shuttle I can now assign reviews to specific products.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Great app! Was very easy to use for importing Etsy reviews into the Shopify Product Reviews app. Nimo provided excellent customer service! Answered all of my questions, and even implemented an update, based on a question that I'd asked, within days of me asking! Thanks!

Using app

4 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 13, 2020

Updating my review after receiving a response from support about the previous issues. App it sorta complicated to use and tutorials/instructions on how to set up and set settings can be confusing. Does the job, but requires a lot of upfront work for successful linking of reviews and product updating across platforms.

Using app

9 days

Total reviews

4

Average rating

4.5

1 / 5 Share

Nov. 5, 2020

This app has gone right down hoill since the update and rebrand! Used to be so easy, click transfer and done! NOT SO EASY with this new app! You click transfer then nothing happens. You add products to queue, click update and it doesn't add any, maybe 1 out of 10. So confusing now. Not happy.

Using app

Over 1 year

Total reviews

11

Average rating

2.2

Developer Reply

Hello and thank you for leaving the review! I'm sorry you're feeling this way about Shuttle! I'll be happy to get you familiar with Shuttle and all its new wonderful features! It is different than Etsify, but I assure you its as easy to use :) Sorry for the confusion! Please contact me through the chat bubble in Shuttle and I'll be more than happy to assist! Thanks! Nimo

1 / 5 Share

Oct. 31, 2020

Having some glaring issues and support wont respond, while the potential is there, i firmly believe this app needs some attention

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. I'd like to clarify that I have responded to both your support requests (in both cases in less than 2 hours), and have not heard back. I'd love to help you fix the issues you mentioned! :) Best! Nimo

5 / 5 Share

Oct. 27, 2020

I have had this app for a long while now. It recently upgraded and changed name and it is even better than before. It makes transfer of your product from etsy to shopify quick and easy. The settings mean you can customise exactly what you want transferring. There are loads of useful perameters like eliminating a specific body of text from the description or shortening the title. I have never had an issue with the app but sometimes needed help to know how to do something, the support is fast and friendly so you are never left waiting. Can't fault it!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the wonderful review! I really appreciate it! Make me really happy to read that Shuttle is useful and is able to save time and headaches :) Please feel free to contact me with any questions! Best! Nimo

5 / 5 Share

Oct. 27, 2020

This app is a game-changer!! The ability to only upload products once, and then easily import to the other is HUGE for me. Also, exporting reviews from Etsy to Shopify is a breeze and helps carry over my social proof from one platform to the other. Thanks guys!

Using app

Almost 6 years

Total reviews

7

Average rating

4.6

Developer Reply

Thank you so much for taking the time to write this review! Thrilled to read that you had a good experience! I hope Shuttle will continue to be useful for you in the future, to import and update more products and transfer more reviews :) Best! Nimo

5 / 5 Share

Oct. 24, 2020

This app is essential for my business. It save us time and works great to upload all my Etsy items to my Shopify store. From all the apps I've used, this is by far my favorite one. I highly recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Happy to read Shuttle was able to save you time :) And as usual, please don't hesitate to contact me with any questions! Best! Nimo @ Shuttle

5 / 5 Share

Sept. 19, 2020

I used this to import my 1000+ reviews from Etsy to shopify. It's very important that you create and use sku's. Once set up super easy to use.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2020

I used this app to transfer my reviews from etsy. Worked perfect and saved me tons of time. Highly recommended. Also, I have to mention quick and friendly support.

Using app

8 days

Total reviews

3

Average rating

5.0