Shuttle ‑ Sync with Etsy
Shuttle – Seamlessly Sync Your Shopify and Etsy Shops
Rating
4.6
feedback
192
chart
#660
All reviews
Nov. 13, 2020
Updating my review after receiving a response from support about the previous issues. App it sorta complicated to use and tutorials/instructions on how to set up and set settings can be confusing. Does the job, but requires a lot of upfront work for successful linking of reviews and product updating across platforms.
Nov. 5, 2020
This app has gone right down hoill since the update and rebrand! Used to be so easy, click transfer and done! NOT SO EASY with this new app! You click transfer then nothing happens. You add products to queue, click update and it doesn't add any, maybe 1 out of 10. So confusing now. Not happy.
Hello and thank you for leaving the review! I'm sorry you're feeling this way about Shuttle! I'll be happy to get you familiar with Shuttle and all its new wonderful features! It is different than Etsify, but I assure you its as easy to use :) Sorry for the confusion! Please contact me through the chat bubble in Shuttle and I'll be more than happy to assist! Thanks! Nimo
Oct. 31, 2020
Having some glaring issues and support wont respond, while the potential is there, i firmly believe this app needs some attention
Thank you for your review. I'd like to clarify that I have responded to both your support requests (in both cases in less than 2 hours), and have not heard back. I'd love to help you fix the issues you mentioned! :) Best! Nimo
Oct. 27, 2020
I have had this app for a long while now. It recently upgraded and changed name and it is even better than before. It makes transfer of your product from etsy to shopify quick and easy. The settings mean you can customise exactly what you want transferring. There are loads of useful perameters like eliminating a specific body of text from the description or shortening the title. I have never had an issue with the app but sometimes needed help to know how to do something, the support is fast and friendly so you are never left waiting. Can't fault it!
Thank you for the wonderful review! I really appreciate it! Make me really happy to read that Shuttle is useful and is able to save time and headaches :) Please feel free to contact me with any questions! Best! Nimo
Oct. 24, 2020
This app is essential for my business. It save us time and works great to upload all my Etsy items to my Shopify store. From all the apps I've used, this is by far my favorite one. I highly recommend.
Thank you for your review! Happy to read Shuttle was able to save you time :) And as usual, please don't hesitate to contact me with any questions! Best! Nimo @ Shuttle
Sept. 19, 2020
I used this to import my 1000+ reviews from Etsy to shopify. It's very important that you create and use sku's. Once set up super easy to use.
July 8, 2020
I used this app to transfer my reviews from etsy. Worked perfect and saved me tons of time. Highly recommended. Also, I have to mention quick and friendly support.
June 20, 2020
I originally purchased this app for live updates from my Etsy shop to my Shopify but I did find out that I was mistaken, I will have to use their sister app, Syncr. As far as this app I have no problem importing my listings over from Etsy. The developer actually refunded me my $70 after finding out I needed it to sync. Although now I am doing more research I might go ahead and repurchase just because it was a fast and easy way to import. Whoops! Nimo was very quick to answer questions & follow up.
Hello Porsha, Thank you for taking the time to leave the review! I really appreciate it. Sorry for the misunderstanding, I'll make sure its more clear that Etsify does not perform automatic syncing in the description! :) Best! Nimo
June 15, 2020
I was able to import a listing from Etsy, but there is no way to connect 2 existing listings between Etsy and Shopify without importing a new one. It uses the Etsy unique ID and Shopify unique IDs to identify which products are linked, so we should be able to specify existing products to link. The other issue is the quantity is only synced the first time. I tried updating the quantity in Etsy and syncing, but it does not reflect on Shopify. Not what I was looking for. If you are just importing listings from Etsy, then this will work.
Hello, Thank you for leaving the review! Please note that you are trying to perform something Etsify was not designed to do :) Etsify does not perform automatic syncing (there is also no mention that it does), it does perform product updates, of not only inventory, but images, descriptions, title, etc as well, and perform them very well - they are just not automatic. Etsify not only link products with IDs, but with SKUs as well - you can add SKUs to your products and Etsify will detect duplicates using the SKUs. Please feel free to contact me with any questions! Thank you for the review! Nimo
June 13, 2020
I had a couple of issues importing reviews. Their customer service walked me through the steps and in time I had the reviews up on my site. Thanks Nimo, you rock!
March 5, 2020
I was not able to use this app & sought help from support. The first few messages were answered but were then ignored once the issue was identified. I thought someone was working on it because it clearly hadn't been resolved and I was contacting them for updates on fixing the problem! After more than a week of being ignored, I finally got a response from someone who had no clue what was going on so... to make a long story short, I uninstalled Etsify and I'll be seeking a full refund since I wasn't ever able to USE the app! When something costs this much, support needs to follow through and actually RESOLVE issues that come up, not ignore them and hope they'll go away! I strongly suspect this app does not work on OOAK (one-of-a-kind) items. If the SKUs don't match precisely, no reviews will be shown, rendering this app useless and worthless. At the very least, they could have saved me a week's time and told me that up-front (and issued a prompt refund) instead of making me wait around, thinking someone was helping me when they weren't. :( Edited to respond to the reply: No direct contact information was visible for Etsify support so I had no choice BUT to contact Shopify (and they contacted you on my behalf that same day!) Saying SKUs are required is one thing, saying they must completely MATCH to show ANY reviews is another! Shopify's variations each require a unique SKU whereas Etsy collects all variations under ONE SKU and this is the fatal flaw in your app! Additionally, I asked support if an item selling in one place would mean no reviews would post for it if the listing was taken down for a OOAK item and never got a reply. I'm assuming this is the case since Etsify only seems to show reviews for that item on that item's listing. This app is probably fine for those selling the same item over and over if it doesn't have any variations. It just doesn't work for one-of-a-kind items or items requiring variations. That needs to be clearly stated.
Hello, Thank you for leaving the review. I wish you'd contact us directly and not Shopify support – we are not able to resolve Shopify support tickets :/ Moreover, It is mentioned in the App's page, Etsify's dashboard and the Export reviews page in Etsify (plus the How To page) that SKUs are required in order to export reviews (if you plan to only export reviews) - I apologize if if it was not clear enough and promise to make the notification more visible. If you contacted us directly, we would have been able to resolve your issue much quicker. We've issued a credit refund as per your request. Thank you again and sorry Etsify did not match your expectation. Best! The Etsify team
Feb. 17, 2020
Absolutely INVALUABLE!!! Saves a TON of time!! Literally within seconds, my Etsy products can be added to my Shopify site. AND... my fav feature: being able to easily create a CSV of my Etsy customer reviews to use on Shopify! This is a HUGE confidence boost for my customers on my Shopify site!
Jan. 11, 2020
I need help. The integration was easy however it seems this app only goes one way. I subscribed and paid the $69 for the app in order to integrate, however it seems the integration only goes from Etsy TO Shopify - which is where I manage all my products. I'll never create a product in Etsy first. I needed a software that will allow integration to go both ways. Does this product do that? UPDATE! The company reached out to me to address that they do in fact not offer integration from Shopify TO Etsy, rather only FROM Etsy to Shopify. They’ve also issued a refund for my purchase. Thank you for quickly resolving this for me! Also, if you’re able to make the integration go the other way...I’d love that! I thought what I did initially worked flawlessly.
Jan. 9, 2020
Saved a lot of manual work. I was able to import all of my listings from etsy. I did not import my active as I will be using another application to manage these listings, plus they were already on eBay so they were already imported in using that eBay importer. I was able to import all of my deactivated listings which were all sold on 3rd party platforms - nice addition to my sold category. In order to import your sold - and your reviews - you have to move all of you sold listings to deactivated - a chore as you can only deactivate them one at a time. Once done, you can then migrate those listings to shopify and then you can import your customer reviews. Overall, well worth the sixty whatever dollars! You can see the results in my website at juststuffisell.com. All of the sold items are imported from etsy as are the reviews. If looking to just migrate data, I strongly recommend this app.
Dec. 18, 2019
Best app to sync and transfer Etsy products to my website! Easy set up and the price is fair too as it lowered my time to otherwise hand transfer!! Thank you!!
Oct. 21, 2019
I don't write reviews to often, but felt compelled to write one for Etsify. I needed to sync my Etsy store to my Shopify store. The documentation was very clear on how to accomplish the task. I had to do a little hand tweaking afterward, but it wasn't the data's (apps) fault (GIGO - garbage in/garbage out). Today I imported reviews from Etsy. It was so easy. It took all of five minutes. I thought I would have to at least spend a few hours on it. I'm glad I have this app and definitely feels it deserves 5 stars! Thank you Etsify!
Hello! Thank you so much for leaving this review! I'm thrilled to see that you found Etsify useful. Please feel free to contact me with any question or issue! Best! Nimo
July 5, 2019
I can't say enough how appreciative i am to Nimo! Dealing with Yotpo trying to import my reviews to my Shopify shop was a nightmare. He has accomplished in one day what i've been trying to do for months because he implemented a fix so that i could import my reviews directly to Yotpo! Thank you so much for your help Nimo! Etsify is awesome!
June 21, 2019
After some initial communication problems I received outstanding customer support. Thanks for your patience and clear instructions :)
June 11, 2019
Etsify Team are very professional in communication, they help generously without hesitation, they are able to deeply understand their clients' concerns. It really helped my store www.islamicbazaar.co.uk Thank you for this Team!
May 9, 2019
Revised: Support team contacted me finally and resolved the problem. So far no problem with support. We agreed on that I will check the app and see if it is usefull for me or not. Therefore I revise the review.
Thank you for your review! From our email communication I was led to understand that you were happy with the support given and that Etsify has been used without issues - is it not the case? If it is, I'd appreciate it if you could remove the review, if it's not the case - please let me know how I can help :) Thanks!