Signifyd

Working with Spencer at Signifyd has been a great experience. Our store has recently seen an increase in chargebacks, so we knew we needed to make adjustments to ensure we had stronger protection in place. Spencer helped guide us through switching to a new plan that better fit our current needs and risk level, and he made the entire process extremely smooth from start to finish and promptly answered any and all questions we had. We highly recommend working with Signifyd to ensure protection for all orders from your store!

We’ve partnered with Signifyd for several years now, and the experience has been consistently positive. Their team is highly responsive, easy to work with, and always ready to provide support when needed. The Complete Chargeback Protection program has been especially valuable; it gives us confidence that our business is safeguarded, no matter how a transaction turns out. Highly Recommended!

Transition from old ecom platform to shopify has been seamless. Had great support along the way. Signifyd holds themself to high standards and I absolutely love working with them.

Partnering with Signifyd has been an excellent experience. Our CSM, Hayley, and the entire team are wonderfully responsive and consistently provide exceptional service. With Signifyd as our partner, we have complete peace of mind and the freedom to focus on scaling our business. We highly recommend Signifyd to any company looking for reliable fraud prevention and a proactive, trusted partner.

Exceptional service and wonderfully responsive customer support team. A predictable insurance mechanism has allowed us to supercharge our growth without the burden of dealing with fraudulent orders. The Signifyd Shopify app has made integration painless. A++

We’ve been using Signifyd for a few years now, and it has been a great experience. Their team is incredibly responsive, quick to assist, and always helpful.

Working with Signifyd has been an absolute dream. Their team is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease on their end. What used to feel like a taxing, stressful process has become simple and manageable thanks to their support. Their communication is clear, fast, and genuinely enjoyable, which is rare in this space. I actually look forward to conversations with their team because I know things will get resolved quickly and thoughtfully. Signifyd has been one of the smoothest vendor relationships we’ve ever had.

We’ve been using Signifyd for years, and it’s been a fantastic partner for our business. The platform has been incredibly effective helping us manage fraud. Their team is knowledgeable, responsive, and genuinely invested in helping us succeed. Having that kind of support and reliability makes a huge difference. Highly recommend it.

Partnering with Signifyd has given us incredible peace of mind and allowed us to focus on what matters most... growing our business. We realized how much time it was taking us trying to monitor and prevent fraud, and when we found out about Signifyd it was a no-brainer. Setup was pretty thorough and after that it's quite seamless. Now we don't have to stress when we get a huge order or something looks fishy, because we know Signifyd has our back with a full guarantee. We really like the fact that they put their own money at risk if they don't perform, which means that they truly stand behind their service. We would definitely recommend Signifyd to other DTC brands that just want to focus on growth without the frustrations of fraud and chargebacks.

Best fraud prevention software and amazing client support.

Signifyd has been an excellent partner for our business. Since implementing their solution, we’ve seen a 5% increase in approved transactions, resulting in a significant revenue lift. Their comprehensive chargeback management has completely removed that burden from our small team, allowing us to focus on other priorities. The onboarding and integration process was seamless, thanks to their knowledgeable and responsive team. Overall, Signifyd has proven to be a valuable and trusted partner.

We’ve been using Signifyd for about four years, and it’s been a game-changer. The platform provides reliable, intelligent fraud protection, and their support team is always quick and helpful. Since using Signifyd, we’ve seen higher approval rates and fewer chargebacks. Highly recommend it to any Shopify merchant!

Signifyd has improved our ability to manage risk by providing fraud protection and chargeback prevention, giving the business greater confidence in every transaction. For our customer service team, the automation of order verification has streamlined workflows, reduced manual effort, and allowed us to focus on delivering faster, higher-quality support. The Signifyd team are also very responsive.

Great tool to steer clear of the bad actors. Excellent support team. They truly are a partner in your business!

I would recommend Signifyd, they've been doing a great job of monitoring and advising on our customer's credit card purchases. It's really nice to find an app that has is concerned about customer service! They're very responsive and go the extra mile to help when a problem arises.

We love Signifyd. We operate in a high-fraud industry, and they are awesome to work with. We have stellar approval rates, and I believe they have the best fraud detection. They work closely with us, and we don't have to endlessly tinker with rules. They pretty much handle everything.

Really great service. The support team is quick to respond to any inquiry. The platform itself is relatively easy to set up and has significantly helped to prevent fraud on out site. In addition, we use Signifyd to fight chargebacks which has freed up our time. Their order guarantee is an added plus. Highly recommend.

Simply the best in class for chargeback protection and support.

they take care of you instantly had the app for 6 years now! recommended! if you have any issues they will respond on a timely manner.