All reviews

Rating Breakdown

  • 5
    76% (123 ratings)
  • 4
    6% (9 ratings)
  • 3
    2% (3 ratings)
  • 2
    3% (5 ratings)
  • 1
    14% (22 ratings)
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5 / 5 Share

June 19, 2019

Signifyd has been great for us. They manage all our chargebacks, which frees up our time to focus on what we do best. Overall has been a great for us.

Store

Q-See

Using app

4 months

Total reviews

8

Average rating

4.8

5 / 5 Share

June 14, 2019

We invested in Signifyd over 3 years ago and have never looked back! Great customer service with a product that keeps getting better. We use the Guarnateed service on all payments and we no longer waste manual time checking fraud. If one does get through the net we're covered and we get paid back (plus the chargeback) within 3 days. We looked at other platforms and settled on Signifyd and its one of our best decisions on SASS software, obviously on par with choosing Shopify. Thanks again Signifyd!!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2019

Signifyd has been great for us. They manage all our chargebacks, which frees up our time to focus on what we do best. Overall has been a great experience.

Store

mnml

Using app

Over 6 years

Total reviews

7

Average rating

4.6

5 / 5 Share

June 13, 2019

I have used Signifyd for a few years with multiple different companies. At first I wasn't sure about the pricing but it has become worth it. the amount of time this app saves me is great and they also now handle all my chargebacks.

Store

RIPNDIP

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 29, 2018

GREAT APP BEEN USING IT FOR OVER A YEAR NOW AND IT HAS SAVED ME FROM A LOT OF HEADACHES WITH CHARGEBACKS.

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2018

Great customer support. Great app against chargebacks due to fraud or unauthorized charges. Regards Jan

Store

Dropnos

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Signifyd gets 5 stars for preventing fraud and notifying me immediately if any questions occur regarding my orders. Their service is excellent and they are a great provider of e-commerce fraud protection. I am very pleased with Signifyd!!

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

LampsUSA has used Signifyd for 2 years and it works very well. It sometimes takes a few hours to get approved on suspicious orders, but we know not to ship until we get approval. They are really quick to pay if an order does turn out to be fraudulent. We average only about 1 a year. Recommended!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2018

Great app works as it claims. What set s this app apart is the lower price point and how easy it is to use. https://www.kinkytoy.shop https://www.kinkytoy.store

Using app

About 1 month

Total reviews

13

Average rating

4.8

5 / 5 Share

May 14, 2018

To be honest, we would be bankrupt without this app. We sell expensive electronics and Signifyd's team has always informed us quickly and easily whether or not we can ship items, and they have NOT ONCE refused a chargeback claim in the rare event it has happened. Thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 26, 2018

We haven't had any chargebacks for fraud, yet, but this app has given total peace of mind. I decided to install the app after two orders came in in one day for higher ticket items both flagged medium risk by Shopify. I was spooked to fulfill the orders, even though they looked fine to me. Signifyd takes all that away. Even when Shopify gives us the orange triangle, we have Signifyd to double check. It's great, and affordable for a new merchant like us. One thing I really love about it is you can set Shopify to only authorize transactions, and set Signifyd to capture the transaction if it passes screening. I love seeing "Signifyd captured the payment" on every order. Totally recommend.

Using app

Over 1 year

Total reviews

5

Average rating

3.8

5 / 5 Share

April 18, 2018

Best "insurance" plan out there! This app is certainly a MUST HAVE for any ecom store, IMO.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2018

This app has saved and made me money. Made me money because it gives me the confidence to send goods out that I think might be fraudulent, but turns out they aren't, and saved me money because even when my merchant provider has passed a transaction, Signifyd has flagged it as fraud!! And even the one item I did make a claim I had my money back in 24 hours, fantastic service.

Using app

Over 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 9, 2018

Before I had Signifyd I had this one fraudulent order that caused an expensive chargeback. It made me really nervous about processing other orders. This app gives you total peace of mind. The point of having your business is to make money - not lose it. There were a couple of times I got a chargeback and Signifyd reimbursed me pretty quickly. HIGHLY recommended for any store owner. I don't know why anyone wouldn't use this.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2017

We use Signifyd on our wholesale watches & jewellery website, www.sell4profit.co.uk It enables us to feel confident when sending out orders. In the past we have used PayPal and we amounted a huge amount of chargebacks. So we are really happy that we have found this fantastic app, that seamlessly integrates to Shopify

Using app

10 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 9, 2017

The app worked well. No issue when we used it.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 2, 2017

Works great and saves us the worry of shipping across town or across the country.

Using app

About 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 1, 2017

You need this app if you have big ticket items! Signifyd is Amazing! It’s really seamless and works exactly as advertised. We have been using it for a few weeks now and we have had no problems. Looks like a lot of effort went into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all! From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

Using app

Over 1 year

Total reviews

23

Average rating

5.0

5 / 5 Share

May 29, 2017

I had a order they guaranteed result in a chargeback It was only my 16th order with them and for a fairly high amount $529.66 but they approved the claim within 2 Hours and reimbursed me within 24 Hours. Incredible !

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2017

Had a chargeback from a fraudster. Signifyd paid me out in 1 day after submitting to them! I was skeptical about the service and the fees they charge, 100% a believer and would recommend to everyone selling online. Protect yourself!

Using app

Over 1 year

Total reviews

6

Average rating

5.0