Signifyd

Sept. 1, 2020

We use this app to ensure we do not have any further issues with fraud. They have been very helpful with any questions or concerns we have and they are very informative with any software issues.

Aug. 7, 2020

We have to update the review, and they did contact us in the end trying to make things right. While not perfect, their app is rather accurate in detecting fraud.

June 29, 2020

We have been using Signifyd for approximately 3~ years, it does exactly what it describes - provides full fraud analysis, guarantees safe transactions and rejects fraudulent ones. Initially our chargeback rate was a little high while the network was growing and learning - and in every instance we were promptly provided full reimbursement for all guaranteed orders through Signifyd. The system has gotten so good now that we receive next to no chargebacks anymore, not to mention the countless hours we've not had to spend manually reviewing every order, and of course money that we would have lost from fraudulent orders.

May 29, 2020

Signifyd has been helpful to detect and prevent fraudulent orders, especially for our international base.

Sept. 3, 2020

Signifyd helps our business on a daily basis and proves itself absolutely invaluable! totally recommended. Prevented 90%+ of fraudulent orders within our business

May 28, 2020

We use Signifyd to help us minimize fraudulent orders and also cut down on the manual efforts of the team. The Guarantee Coverage for chargebacks is a great way for us to ensure that we are protected against fraud, especially during those times when our volume increases. Whenever we've had questions or concerns customer support has been able to quickly assist us and provide any additional resources we need.

Oct. 22, 2019

They are very easy to deal with. I recommend them. Jacob

June 14, 2019

We invested in Signifyd over 3 years ago and have never looked back! Great customer service with a product that keeps getting better. We use the Guarnateed service on all payments and we no longer waste manual time checking fraud. If one does get through the net we're covered and we get paid back (plus the chargeback) within 3 days. We looked at other platforms and settled on Signifyd and its one of our best decisions on SASS software, obviously on par with choosing Shopify. Thanks again Signifyd!!

June 14, 2019

Signifyd has been great for us. They manage all our chargebacks, which frees up our time to focus on what we do best. Overall has been a great experience.

June 13, 2019

I have used Signifyd for a few years with multiple different companies. At first I wasn't sure about the pricing but it has become worth it. the amount of time this app saves me is great and they also now handle all my chargebacks.

Nov. 29, 2018

GREAT APP BEEN USING IT FOR OVER A YEAR NOW AND IT HAS SAVED ME FROM A LOT OF HEADACHES WITH CHARGEBACKS.

Oct. 4, 2018

Signifyd gets 5 stars for preventing fraud and notifying me immediately if any questions occur regarding my orders. Their service is excellent and they are a great provider of e-commerce fraud protection. I am very pleased with Signifyd!!

Aug. 15, 2018

LampsUSA has used Signifyd for 2 years and it works very well. It sometimes takes a few hours to get approved on suspicious orders, but we know not to ship until we get approval. They are really quick to pay if an order does turn out to be fraudulent. We average only about 1 a year. Recommended!

Dec. 17, 2017

We use Signifyd on our wholesale watches & jewellery website, www.sell4profit.co.uk It enables us to feel confident when sending out orders. In the past we have used PayPal and we amounted a huge amount of chargebacks. So we are really happy that we have found this fantastic app, that seamlessly integrates to Shopify

Feb. 8, 2017

The BEST fraud app out there without a doubt! We've been with Signifyd for around 3 months now and have never looked back. Drew has provided excellent ongoing customer suppport as and when we need it. If you want to protect your store from fraud, look no further. https://www.urbanindustry.co.uk/

Dec. 29, 2016

Easy to install and very thorough. Interface is easy to use as well. Very important for us at www.beneathyourmask.com

Aug. 25, 2016

Just a great service. We started with the on-demand plan, and recently upgraded to the "Complete" plan. They've come through for us on every chargeback, although though we don't get very many. We can't compare it to other such services, since we haven't ever used such before, but they're great, and stellar customer support too (Tony being a standout).

July 13, 2016

Saves us so much time! Worth every penny.

July 12, 2016

Do you ship 50+ orders a week on you Shopify store? Are you annoyed with constantly having to back check customers ordering from your website? These guys are for you. Within days we upped our revenue by: A) not having to contact the customer. B) not having to spend time with orders that were possibly fraudulent. C) not having to refund customers we would have otherwize without Signifyd Crazy easy to set up and mega convenient for medium to large volume shipping. Customer service they provide is on point too! Cheers Signifyd you guys rock :)

July 5, 2016

Installed this app after we had a case of fraud. It adds another layer of protection and helps to check suspicious orders. It also rates each customer and sends email alerts when the score is below certain recommended number. Must have app.