Signifyd

Jan. 8, 2015

Signifyd is absolutely fantastic! This is a MUST HAVE app for any businesses, big or small. I've been hit by chargeback and fraudulent orders before so fraud prevention is one of my top priorities in running my online store. They take the guessing game out and do the work for you. I like how they score each transaction so that you can make an educated decision on whether you should process an order or not. The app is a breeze to install and their customer service is excellent! I use their guaranteed payment service on select transactions but thankfully, no chargeback yet ever since I've used this app a few months ago. Super highly recommended!!!

Dec. 29, 2014

Thank you Signifyd! First off I would like to say that I rarely ever leave reviews, but I couldn't go without in this situation. I have been operating my online store since May of 2014. I had no idea how many people are online to commit fraud, believe me there are plenty! I have tried a few Fraud apps, but hands down Signifyd is the best. With their app it takes all of the guess work out of trying to decipher what's a good transaction or not. It doesn't just give you a simple yes or no or leave you wondering. You can proceed with your business having full confidence. There's a lot of information compiled to assure that you feel safe with completing or not completing the transaction. If you sell high end merchandise or not this beats chargebacks any day. To know that my business can function safely and securely because of Signifyd is a wonderful feeling. I wish that I would've used them sooner. It would've helped tremendously with a lot of headaches I had to deal with in the past.

Dec. 10, 2014

If I were making recommendations to someone opening a shopify store, I would tell them that signifyd is the first app/service they should implement. For a fee of 1% of each sale, we get the same level of fraud protection that we were paying 8% for on ebay. That's a no-brainer. They also offer a 4% fee a la carte option where you can pick and choose the sales you are concerned about and ask them to guarantee only those. I imagine this would make sense for many shopify stores. And, again, that's only half of the fee that I pay ebay on every single sale for fraud protection! In addition, signifyd offers a ton of free* data about each sale and customer that goes well beyond what shopify and paypal offer: buyer's purchase history on other sites, names of other people/entities at delivery address, etc. Finally, the team at signifyd is excellent. When you email or call them, you get the sense that the person you're speaking to knows exactly what he or she is doing and is generally interested in helping you. A good feeling when you're dealing with something as important as fraud protection. It also feels like a big, professional company, which is a welcome change from some of the other app people I've contacted who seem to manage their shopify app as a hobby or side job. *free as long as you display their badge at the bottom of your site, which they will do for you, and actually looks good at the bottom of your webpage.

Dec. 4, 2014

Effortless to install. Extra level of scrutiny is very useful in this day and age. Easy to use, very clean UI, email alerts mean we can set and forget unless there is something to review.

Dec. 3, 2014

Great App! Support people are helpful.

Sept. 25, 2014

Our store had recently been hit with a slew of charge backs, so we began to look into a good fraud prevention tool. Signifyd turned out to have the best ROI when it came to features and services offered. We required a somewhat custom solution to allow our store to fulfill automatically based on the fraud score and Signifyd didn't miss a step in helping us implement. Fantastic product which paid for itself in the first 4 days of use.

Sept. 22, 2014

As a SME online store based in Australia, we have had massive issues with fraudulent transactions coming out of the greater APAC region. This App has reduced our charge-backs to 0. Fantastic product... Cannot speak highly enough of this App, it has saved us Thousands.

Sept. 20, 2014

Signifyd has been great. They guarantee us against fraudulent chargebacks. If we ever get a chargeback, they pay out quickly and within a few hours. The team is great to work with and the product is terrific. We highly recommend this service to all shopfy stores!

July 16, 2014

We are a lifestyle brand for the fashion junkie and sneaker head who is passionate about high performance vehicles and the lifestyle that comes with it. The Signifyd app help us do business online with confidence that our customer are making authentic purchases with us. Plus the customer service is great and they are there to help with any questions you might have.

July 10, 2014

Great for those in-between occurrences when you need a little more reassurance on a particular sale. Makes life easier and stress free!

July 5, 2014

This app is a must have. Either your a booming large business or a one person operation, Signifyd prevents fraudulent transactions before you ship. Love this app... has helped us in some bad situations.

July 3, 2014

Thank you Signifyd team for the great useful App. It gives great confidence to know that there is someone who works to protect my website. Keep up the good work guys.

July 3, 2014

Signifyd has been great for our shop, I would definitely recommend giving it a try to help prevent fraud.

June 30, 2014

Signifyd is the best fraud app on the shopify app store! We've recently been hit by a few chargebacks and Signifyd helps us identify these fraudulent transactions before we ship. Better yet, they Guarantee their transactions so we can get paid back if a chargeback occurs. Highly recommend this app!

June 27, 2014

It has been such a pleasure to work with the Signifyd Team. We have used their App for a month now and they have been nothing but supportive. Their customer care is exceptional. They are always available for questions and the people will always work with you to provide the best service possible. If you are looking for the best App to protect your online store from fraudulent purchases, this one is it!

June 26, 2014

We are an emerging e-commerce website, and our primary business is to sell gift cards online. As all of our payments and deliveries are digital, the transactions are high in risk for our customers as well as for ourselves. With Signifyd, we've been able to conduct our business with confidence, knowing that we only have to deliver our products to customers who are authenticated and approved by the app. The customer service of Signifyd is great and quick, and the instant scores enable us to ship out the orders within no time. The app is a must-have for anyone selling online.

June 12, 2014

Signifyd is a terrific app! Way more information than Shopify provides by default and also provides great insights into whether a transaction is good. We've been able to quickly approve more orders without the fear of fraud, as well as ascertain when orders are definitely fraudulent. The support the team at Signifyd is also world class and very much appreciated by our business. A must have app for any Shopify powered storefront!

June 7, 2014

Great App. I use to deal a lot with a fraudulent order, i was tired and sick with all this frauds transactions, but after i found this super app everything have changed. It's easy to use and have a great and trustful seal that i have it on my website. I highly recommend!

June 7, 2014

Signifyd is a MUST HAVE APP for any store. We started to get suspicious orders from overseas and this App has helped us determine what is genuine and what is complete fraud. Besides it's FREE for the first few hundred orders so who can go wrong with that. Very attentive customer support and this App is a keeper. Download this App now it will save you headaches and $$$ Thanks Signifyd!

June 7, 2014

Excellent and easy to use app, would definitely recommend it to any online store owner to help with fraud prevention. Two thumbs up!