All reviews

Rating Breakdown

  • 5
    76% (123 ratings)
  • 4
    6% (9 ratings)
  • 3
    2% (3 ratings)
  • 2
    2% (4 ratings)
  • 1
    14% (22 ratings)
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5 / 5 Share

May 13, 2014

If you worry or have trouble with fraud, use Signifyd. Their information is more detailed and culled from a far larger data set than other tools (including the built-in tool on Shopify). We ship our products globally so protecting ourselves from fraud is critical.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2014

Signifyd has excellent customer service, their support team is ALWAYS available either by email or by phone!!! They will walk you through literally every step. Very very helpful Kudos Guys!!!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2014

Signifyd has been extremely helpful in avoiding chargebacks and the user interface is very simple and easy to navigate.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2014

What i like about this product is that it integrates several different scoring algorithms when determining if an order is potentially fraudulent. In addition to saving me money and frustration, the developers behind this product actually answer the phone and are responsive. Thanks!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2014

Excellent service to weed out bad charges and the people there are great to deal with!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2014

Signified was extremely easy to install and has been great to use! It has been great in identifying suspect orders and has helped our shop to fulfill orders without the worry of chargebacks. Mark was an awesome help, thanks mate!!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2014

Signifyd is very easy to install and use. It takes the guesswork out of processing 'questionable' big ticket orders. Particularly those international orders where billing address/shipping address discrepancies raise flags. Signifyd gives you the peace of mind to know that you are fulfilling legitimate orders and not subjecting yourself to chargebacks. Great app!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2014

We have work with credit card processors prior. However, with the guarantees and superior service. We would recommend this company, very highly. Thank you and thank you Mark. Keep up the great service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2014

Very easy to install, good looking interface and simple to use. Flags minor as well as major concerns - does make you investigate further. It also pulls in Shopify customer info to help you evaluate. Would recommend.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2014

This program excellent. It's a little pricey but it's worth it

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2013

Really useful and easy to understand App. The design of it makes it easy to distinguish possible fraudulent orders and act accordingly. The introductory phone call from the CEO who talked through the application was extremely useful too, gave us the confidence to trial the product and the knowledge needed to use it to its full potential. Excellent!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2013

The app is beautifully designed which makes it very easy to understand your data at a glance. The customer service has been exceptional from the start. Highly recommended - makes it very easy to decide if your orders may be fraudulent and in need of further investigation.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 22, 2013

Absolutely outstanding, this was so easy to install and the phone call from the CEO was a really nice idea to help install confidence that i had picked the right app even from all the way across the pond! We sell high end baby clothes and have small number of orders but high cost wise, this is perfect for us as lost of our customers are from overseas. FABULOUS and THANK YOU

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2013

They have been great to work with and have went above and beyond to help us start our small business from the ground up. Quick responses to issues, questions and concerns. Customer Service in general with most companies stink, but Signifyd is setting a different standard. Glad we found them! www.minijoops.com

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2013

Signifyd has been a great app for us because we can trust that this will filter the fraudulent orders. We no longer need to check and review each order. I love how I can customize the settings to fit to our business needs. There is no setup work either as all I have to do is log in and my shopify orders are all in the homepage. This app has been extremely easy to work with.

Store

2020AVE

Using app

Over 1 year

Total reviews

10

Average rating

3.7

5 / 5 Share

Aug. 29, 2013

At mundialtreasures.com, we retail high end leather bags and other fine crafted goods. Since our item are of relative high value we were in desperate need of a service that reviews transactions. We found that Signified provided detailed and accurate information about all transactions. Since using Signified we have not had any problems with fraudulent transactions, and have had zero chargebacks!. I am thoroughly satisfied with the Signified app. It has proven to be a very useful app that has more than paid for itself. Thank you so much!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2013

Chargebacks, less chargebacks We sell jewelry at thekhalsaraj.com, and chargebacks can severely hit our bottom line. With Signifyd’s service they provide an analysis for all of the data they provide, explaining why you should or should not accept a transaction. With alerts notifying me such as an email that has previously been tied to a chargeback or making our team aware that a credit card was issued out of country, our ability to monitor our transactions with data you simply cannot find anywhere has become razor-sharp! TheKhalsaRaj.com

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2013

Revenue new markets Signifyd was instrumental in our ability to launch in new markets given their ability to ensure we processed only clean transactions. Fraudulent international transactions was a major concern for us given the decreased searchable customer data compared to our domestic home base. Signifyd’s impressive database was able to find rich data sources on even the most remote of customers, giving us peace of mind knowing we were not about to ship to international identity thieves. KhalsaKirpans.com

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2013

Operational efficiency Before Signifyd our fraud team was looking up orders one by one in a manual time consuming process. Now with the Signifyd app, we have been able to review our orders far more quickly and with a greater confidence given the overwhelming data they provide for every order. This is the best fraud app we have ever seen! LifeKnives.com

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2013

This app has been able to flag charges which may appear fraudulent. It is simple to use and has been able to save us money by avoiding fraudulent charges. I have been impressed with the customer service and how quick the Signifyd team has been to questions and concerns. Highly recommend this app.

Using app

5 months

Total reviews

1

Average rating

5.0