SMPS Product Question & Answer for Shopify

SMPS Product Question & Answer

Quickly respond product related queries for your online store.
Rating
4.8
Feedback
147
Reviews
Chart
#2,439
Shopify

All reviews

5 / 5 Share
Jan. 18, 2023

Extremely easy to use the app. The Support Team is very quick to respond to each query and resolves very quickly. Highly Recommended!

Store Using app Total reviews Average rating
Proaim.ca About 2 years 3 5.0
5 / 5 Share
Jan. 2, 2023

Great support, added the "Ask a question" button with extra customization to match our theme. Thanks Milan!

Store Using app Total reviews Average rating
LionParts Over 1 year 6 5.0
5 / 5 Share
Dec. 1, 2022

Seems to work well, and the team made some customisations at no extra cost, which for such a cheap app is impressive.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 22, 2022

Top-of-the-line support. We appreciate the support the team has provided so far. Quite easy to use this app

Store Using app Total reviews Average rating
proaimusa 8 months 2 5.0
5 / 5 Share
Nov. 10, 2022

great support helped get it installed. Really appreciate the simple functionality and clean presentation on our product pages

Store Using app Total reviews Average rating
SpeedyVite® About 2 months 2 5.0
5 / 5 Share
Nov. 11, 2022

We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.

Store Using app Total reviews Average rating
MyGreenhouseStore.com Almost 3 years 5 5.0
5 / 5 Share
Oct. 19, 2022

Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!

Store Using app Total reviews Average rating
Modern Metal Detectors About 2 years 7 5.0
5 / 5 Share
July 29, 2022

Simple to set up but backed up by great support. It's worth checking with the developers if you don't think it's suitable as they were able to add the Q&A to a tab on our product pages. Looks very neat now https://www.horizonmicromobility.com/

Store Using app Total reviews Average rating
Horizon Micromobility 4 days 11 4.1
5 / 5 Share
June 7, 2022

Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!

Store Using app Total reviews Average rating
Cardboard Cat Homes 11 months 4 5.0
5 / 5 Share
May 18, 2022

Excellent customer service. I talked to Milan and the problem with my theme, Empire, was resolved in less than a week.

Store Using app Total reviews Average rating
Wireless Place Over 3 years 8 4.5
5 / 5 Share
May 6, 2022

Great support on a custom install. Very helpful staff. Seems to work well with easy to use backend functionality.

Store Using app Total reviews Average rating
Bimson Power 1 day 9 4.9
5 / 5 Share
April 20, 2022

This app is so easy to install and use. It has helped us collect questions from our customers and be able to respond in a timely manner. We have not had any issues with the app at all. When we wanted some help with layout on our new theme and adding a button Simprosys responded quickly and handled it for us right away! Great service and app!

Store Using app Total reviews Average rating
The Genie Company About 4 years 5 5.0
5 / 5 Share
April 14, 2022

I've been using this app for several years now. It works great and customer service has been quick, kind and helpful when needed, which has not been very often. The app works and does what it says.

Store Using app Total reviews Average rating
Candlemart.com Almost 4 years 4 5.0
5 / 5 Share
April 5, 2022

This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.

Store Using app Total reviews Average rating
catevolution 13 days 9 5.0
5 / 5 Share
March 29, 2022

This app is very easy to use, and the support team is very helpful. Thank you for your support, Milan.

5 / 5 Share
Jan. 26, 2022

Great app!! Does exactly what is says and the support is amazing. Milan has been excellent at customising the look of the app to suit our brand. Highly recommended.

Store Using app Total reviews Average rating
Jack Oliver Golf 3 months 5 5.0
5 / 5 Share
Jan. 20, 2022

The app is amazing, it fit our theme perfectly and the support helped to solve my questions. Thank you, Milan for your patience and help at all times.

Store Using app Total reviews Average rating
Ultra Seller Shoes 7 days 6 3.7
5 / 5 Share
Dec. 16, 2021

This app has been very useful and their support team were quick to respond to a concern we had. Recommended, easy to use.

Store Using app Total reviews Average rating
Chic Teak Over 4 years 13 5.0
5 / 5 Share
Dec. 16, 2021

We were having problems uploading the feed files but Milan showed us to fix this. After that, it was a breeze!!

Store Using app Total reviews Average rating
NoOdor.com 3 months 1 5.0
5 / 5 Share
Dec. 7, 2021

Developer made custom installation per our request. Great app! Outstanding customer support! Highly recommended!

Store Using app Total reviews Average rating
MOTOVEIKALS 21 2 days 16 4.9
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