SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
268
chart
#2,354
All reviews
Rating Breakdown
Jan. 18, 2023
Extremely easy to use the app. The Support Team is very quick to respond to each query and resolves very quickly. Highly Recommended!
Jan. 2, 2023
Great support, added the "Ask a question" button with extra customization to match our theme. Thanks Milan!
Dec. 1, 2022
Seems to work well, and the team made some customisations at no extra cost, which for such a cheap app is impressive.
Nov. 22, 2022
Top-of-the-line support. We appreciate the support the team has provided so far. Quite easy to use this app
Nov. 10, 2022
great support helped get it installed. Really appreciate the simple functionality and clean presentation on our product pages
Nov. 11, 2022
We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.
Oct. 19, 2022
Great app and great team. Always helpful! The app allows me to answer questions in a well presented way!
Sept. 13, 2022
Got the answers I needed and issue resolved quickly. The response time was less than 12 hours. I'm happy.
Aug. 5, 2022
The customer service has been very helpful for me. I had a question on the install of the code and they were prompt and efficient in response.
July 29, 2022
Simple to set up but backed up by great support. It's worth checking with the developers if you don't think it's suitable as they were able to add the Q&A to a tab on our product pages. Looks very neat now https://www.horizonmicromobility.com/
June 30, 2022
This app is super easy to use. Customers can ask questions right on your product page. You will get an email and then you can answer them in the back end. The question and answer is then published where it will help other customers that may have the same question. The customer support has been great. They helped me install the app.
June 7, 2022
Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!
May 21, 2022
I love this app! I use it on every website I build. Just added it to my newest project at gocrossbow.com and it works great for seo and boosting search results. Ask the right questions, give the right answers and you will see a HUGE boost in your organic traffic!
May 18, 2022
Excellent customer service. I talked to Milan and the problem with my theme, Empire, was resolved in less than a week.
May 6, 2022
Great support on a custom install. Very helpful staff. Seems to work well with easy to use backend functionality.
April 27, 2022
Great app and they are always happy to help you if you need help! I needed help with adding the coding and was able to get assistance relatively quickly! Thank you! 5 star app and service!
April 20, 2022
This app is so easy to install and use. It has helped us collect questions from our customers and be able to respond in a timely manner. We have not had any issues with the app at all. When we wanted some help with layout on our new theme and adding a button Simprosys responded quickly and handled it for us right away! Great service and app!
April 14, 2022
I've been using this app for several years now. It works great and customer service has been quick, kind and helpful when needed, which has not been very often. The app works and does what it says.
April 5, 2022
This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.
March 29, 2022
This app is very easy to use, and the support team is very helpful. Thank you for your support, Milan.
Using app
4 months
Total reviews
1
Average rating
5.0