SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
268
chart
#2,354
All reviews
Rating Breakdown
Review RSS Feed
Feb. 22, 2022
This app is great and the support is awesome. They will work with you until you´ve everything setup ;)
Feb. 23, 2022
I just installed this app on my store and had a few issues setting it up. Contacted customer service and heard back from Milan within 12 hours. Excellent customer service! Looking forward to seeing my clients questions for me and having the pleasure to answer them. It really is a great app as it basically builds a mini FAQ page right on each of your product pages!
Feb. 7, 2022
Since we started using this app (5 years ago) and it was a great help for us to know what exactly are the questions running inside the brains of our clients while they are browsing our product page, thus we update the product description accordingly, on top of that the support was super helpful when we were switching to 2.0 theme they took care of the switch. Thanks Support team
Jan. 26, 2022
Great app!! Does exactly what is says and the support is amazing. Milan has been excellent at customising the look of the app to suit our brand. Highly recommended.
Jan. 20, 2022
The app is amazing, it fit our theme perfectly and the support helped to solve my questions. Thank you, Milan for your patience and help at all times.
Jan. 4, 2022
I needed help installing it, tried for hours to figure it out myself before emailing the support. Overnight they fixed my problem while I slept and it works perfectly! 100%!!
Dec. 30, 2021
This app helps keep your customers engaged and allows for you to answer questions asked by prospective buyers. When you answer, they get an email. Not just does it create a better product understanding, but brings the customer back to your site for purchase. It's easy to set up, and support is very responsive.
Dec. 21, 2021
I appreciate the assistance with Installing the code needed for this app on my business page. This app helps me answer my customer's questions while helping others who might have a similar question. Thanks Again.
Dec. 16, 2021
This app has been very useful and their support team were quick to respond to a concern we had. Recommended, easy to use.
Dec. 16, 2021
We were having problems uploading the feed files but Milan showed us to fix this. After that, it was a breeze!!
Dec. 7, 2021
Developer made custom installation per our request. Great app! Outstanding customer support! Highly recommended!
Nov. 24, 2021
Ik heb deze app gedownload om product q&a te krijgen op mijn productpagina. dit ziet er erg strak uit en de support is erg goed. jammer dat hij niet in het Nederlands beschikbaar is (tegen betaling wel)
Nov. 10, 2021
App has worked perfectly for us. Easy to use and responsive. Customer service has also been very helpful.
Nov. 2, 2021
App is working great. Customer service team were super responsive and very helpful. Highly recommend.
Oct. 25, 2021
Super quick customer support (which is rare these days). App seems to work great so far, Was a bit fickle with the Warehouse theme but a rep fixed it quickly.
Oct. 12, 2021
I used this app to help me increase my conversion rate. Support was great fast service . I love working with symprosis and there support team i always get results
Oct. 7, 2021
If you are looking for this function, this app is what you want. Moreover, Milan is very responsive and willing to troubleshoot, do something custom or to just understand the app better. From an app creator, that's what you are looking for.
Sept. 13, 2021
Great support! As I wasn't able to install the app perfectly, I got in contact with the support. They did it for me in no time. And btw., the app works great.
Sept. 2, 2021
We love this app! We have 2 stores and use it on both of them. We have a general FAQ page and product specific Q&A's both of which come from this app. It has helped with our SEO and service. I contacted them regarding a small request I had with the display of the questions and they accommodated me and resolved the issue, no questions asked. Great service and great app! I recommend it!