SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
151
chart
#3,716
All reviews
Nov. 10, 2021
App has worked perfectly for us. Easy to use and responsive. Customer service has also been very helpful.
Nov. 2, 2021
App is working great. Customer service team were super responsive and very helpful. Highly recommend.
Oct. 25, 2021
Super quick customer support (which is rare these days). App seems to work great so far, Was a bit fickle with the Warehouse theme but a rep fixed it quickly.
Oct. 12, 2021
I used this app to help me increase my conversion rate. Support was great fast service . I love working with symprosis and there support team i always get results
Sept. 2, 2021
We love this app! We have 2 stores and use it on both of them. We have a general FAQ page and product specific Q&A's both of which come from this app. It has helped with our SEO and service. I contacted them regarding a small request I had with the display of the questions and they accommodated me and resolved the issue, no questions asked. Great service and great app! I recommend it!
Aug. 17, 2021
good app, works great, good service too, hope you do more update in future, we will continue to use your app.
Aug. 9, 2021
I love this app! It allows customers to ask real-time questions right on the product page while allowing me to post the question directly on the product page for new customers to see. Google is starting to pick up on these questions and ranking them in the top of search when someone is searching for that question. Really great app for advanced SEO!
July 13, 2021
Nice, simple solution for adding Questions & Answers to your site. Affordable and easy to set up. Easy to customize if needed.
June 23, 2021
Great app. By far one of the most helpful. We use it on 4 stores and the feedback it provides through the questions of the customers is extremely valuable.
June 1, 2021
Easy to set up and use. Support is responsive. Having this app adds information to my product pages that I don't include in the description. Good for SEO.
May 28, 2021
Great app to allow users ask a question. Also very helpful support with quick responses. Would recommend!
April 28, 2021
Questions and Answers app support team provides very good service, quick and fix the problem. I will definitely recommend this app.
April 13, 2021
During installation of the app and adapting it to our site, the support expert Milan Manvar, was incredibly patient and helpful in making sure that everything went smoothly.
March 18, 2021
We've used this app for a couple years and its been very helpful in giving our customers a place where they can ask questions and we can easily post the answers to the product pages. This has lowered our Customer Service workload over time. We appreciated that the app's support team helped us export the Q&A data - which has helped us do some deeper analysis.
March 5, 2021
The app does what it says, and the support team was very responsive. We do recommend installing this app.
Aug. 8, 2024
On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan! The original review for Simprosys' apps: This app comes with app support that is extremely helpful if you, like us, feel at all confused with your Google merchant center, tag manager set-up, etc. Their product is all-encompassing and very well organized and the support is very fast and very efficient!!! - This was for Simprosys Google Shopping App. ...Regarding the "Product Review and Answers" app, same great company, equally impressive product, and support. We have used this app for a few years already, it is perfect for adding info and SEO to your product pages...It helps with creating more credibility with your customers, it allows you to add extra pieces of information to your product page that might not fit into the format of the product description, it opens up another channel of communications for you and your site visitors, and it benefits SEO, all this for a very small and affordable price. ...In addition, this app also integrates, FOR FREE with Klaviyo. 5 STARS on MULTIPLE LEVELS!
Feb. 19, 2021
This is the second simprosys app I have used and it works great! The Q&A feature looks good on my produt pages and the user interface is easy to use. Excellent support as well!
Jan. 22, 2021
It is a super intuitive and easy to use app that fulfills its purpose. The customer service is fantastic, I had some complications when installing the app, but Milan and his team solved it very quickly.
Jan. 20, 2021
We installed the app a few years ago, and it works amazingly. As part of a new theme development I struggled in migrating the app (probably my fault), but in true Simprosys style, Milan and the team were on it and had it resolved in a matter of seconds. Thanks Team!
Jan. 18, 2021
Been using this about a year and has been working fairly well. Got hit by bots the other day but contacted support and they quickly took care of it, thank you.