SMPS Product Question & Answer for Shopify

SMPS Product Question & Answer

Quickly respond product related queries for your online store.
Rating
4.8
Feedback
147
Reviews
Chart
#2,439
Shopify

All reviews

5 / 5 Share
Nov. 10, 2021

App has worked perfectly for us. Easy to use and responsive. Customer service has also been very helpful.

Store Using app Total reviews Average rating
Custom Mattress Makers Over 3 years 3 5.0
5 / 5 Share
Nov. 2, 2021

App is working great. Customer service team were super responsive and very helpful. Highly recommend.

Store Using app Total reviews Average rating
Electric Drift 1 day 4 5.0
5 / 5 Share
Oct. 25, 2021

Super quick customer support (which is rare these days). App seems to work great so far, Was a bit fickle with the Warehouse theme but a rep fixed it quickly.

Store Using app Total reviews Average rating
shopena-inc 17 days 3 5.0
5 / 5 Share
Oct. 12, 2021

I used this app to help me increase my conversion rate. Support was great fast service . I love working with symprosis and there support team i always get results

Store Using app Total reviews Average rating
Power Gen USA 1 day 4 4.8
5 / 5 Share
Sept. 2, 2021

We love this app! We have 2 stores and use it on both of them. We have a general FAQ page and product specific Q&A's both of which come from this app. It has helped with our SEO and service. I contacted them regarding a small request I had with the display of the questions and they accommodated me and resolved the issue, no questions asked. Great service and great app! I recommend it!

Store Using app Total reviews Average rating
EggCartons.Com About 1 month 7 5.0
5 / 5 Share
Aug. 17, 2021

good app, works great, good service too, hope you do more update in future, we will continue to use your app.

Store Using app Total reviews Average rating
Dr. Muxue 5 days 4 4.8
5 / 5 Share
Aug. 9, 2021

I love this app! It allows customers to ask real-time questions right on the product page while allowing me to post the question directly on the product page for new customers to see. Google is starting to pick up on these questions and ranking them in the top of search when someone is searching for that question. Really great app for advanced SEO!

Store Using app Total reviews Average rating
Buck Stalker Attractants 4 months 3 5.0
5 / 5 Share
July 13, 2021

Nice, simple solution for adding Questions & Answers to your site. Affordable and easy to set up. Easy to customize if needed.

Store Using app Total reviews Average rating
Pet Junkie About 1 year 3 4.3
5 / 5 Share
June 23, 2021

Great app. By far one of the most helpful. We use it on 4 stores and the feedback it provides through the questions of the customers is extremely valuable.

Store Using app Total reviews Average rating
NAIPO.de 8 months 4 4.0
5 / 5 Share
June 1, 2021

Easy to set up and use. Support is responsive. Having this app adds information to my product pages that I don't include in the description. Good for SEO.

Store Using app Total reviews Average rating
Emu Joy Almost 5 years 4 4.0
5 / 5 Share
May 28, 2021

Great app to allow users ask a question. Also very helpful support with quick responses. Would recommend!

Store Using app Total reviews Average rating
Jewel Rugs 6 months 8 4.5
5 / 5 Share
April 28, 2021

Questions and Answers app support team provides very good service, quick and fix the problem. I will definitely recommend this app.

Store Using app Total reviews Average rating
KingsBottle.com.au Over 3 years 2 5.0
5 / 5 Share
April 13, 2021

During installation of the app and adapting it to our site, the support expert Milan Manvar, was incredibly patient and helpful in making sure that everything went smoothly.

Store Using app Total reviews Average rating
Knac Knac 4 days 1 5.0
5 / 5 Share
March 18, 2021

We've used this app for a couple years and its been very helpful in giving our customers a place where they can ask questions and we can easily post the answers to the product pages. This has lowered our Customer Service workload over time. We appreciated that the app's support team helped us export the Q&A data - which has helped us do some deeper analysis.

Store Using app Total reviews Average rating
G3 Store [CAD] Over 3 years 4 5.0
5 / 5 Share
March 5, 2021

The app does what it says, and the support team was very responsive. We do recommend installing this app.

Store Using app Total reviews Average rating
ÇHANELIA About 4 hours 33 5.0
5 / 5 Share
Aug. 8, 2024

On August 8, 2024, I want to express positive praise once again for Simprosys Q and A app. Even after many years of using it, this app remains one of our all-time favorites. It is extremely useful, easy to implement, and cost-effective. The app support is also fast, hands-on, and the communication is excellent and pleasant. Today I would like to give an extra thank you to Milan! The original review for Simprosys' apps: This app comes with app support that is extremely helpful if you, like us, feel at all confused with your Google merchant center, tag manager set-up, etc. Their product is all-encompassing and very well organized and the support is very fast and very efficient!!! - This was for Simprosys Google Shopping App. ...Regarding the "Product Review and Answers" app, same great company, equally impressive product, and support. We have used this app for a few years already, it is perfect for adding info and SEO to your product pages...It helps with creating more credibility with your customers, it allows you to add extra pieces of information to your product page that might not fit into the format of the product description, it opens up another channel of communications for you and your site visitors, and it benefits SEO, all this for a very small and affordable price. ...In addition, this app also integrates, FOR FREE with Klaviyo. 5 STARS on MULTIPLE LEVELS!

Store Using app Total reviews Average rating
Destination Gold Detectors About 7 years 13 5.0
5 / 5 Share
Feb. 19, 2021

This is the second simprosys app I have used and it works great! The Q&A feature looks good on my produt pages and the user interface is easy to use. Excellent support as well!

Store Using app Total reviews Average rating
Roof Top Overland Over 1 year 6 5.0
5 / 5 Share
Jan. 20, 2021

We installed the app a few years ago, and it works amazingly. As part of a new theme development I struggled in migrating the app (probably my fault), but in true Simprosys style, Milan and the team were on it and had it resolved in a matter of seconds. Thanks Team!

Store Using app Total reviews Average rating
ChasNewensMarine Almost 2 years 3 3.3
5 / 5 Share
Jan. 18, 2021

Been using this about a year and has been working fairly well. Got hit by bots the other day but contacted support and they quickly took care of it, thank you.

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 16, 2020

Excellent customer service! Milan respond to everything and very quickly! Great job from simprosys! Thank you!

Store Using app Total reviews Average rating
Meller About 1 month 3 5.0
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