All reviews

Rating Breakdown

  • 5
    91% (243 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2021

I love this app! It allows customers to ask real-time questions right on the product page while allowing me to post the question directly on the product page for new customers to see. Google is starting to pick up on these questions and ranking them in the top of search when someone is searching for that question. Really great app for advanced SEO!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2021

Nice, simple solution for adding Questions & Answers to your site. Affordable and easy to set up. Easy to customize if needed.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2021

This is a great app and easy to install! I gad a small issue with the link and contacted support. Milan fixed the issue with-in the hour. Great support!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2021

Great app. By far one of the most helpful. We use it on 4 stores and the feedback it provides through the questions of the customers is extremely valuable.

Using app

8 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 1, 2021

Easy to set up and use. Support is responsive. Having this app adds information to my product pages that I don't include in the description. Good for SEO.

Store

Emu Joy

Using app

Almost 5 years

Total reviews

4

Average rating

4.0

5 / 5 Share

May 28, 2021

Great app to allow users ask a question. Also very helpful support with quick responses. Would recommend!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 28, 2021

Simple and amazing solution for my store. Customer service is ridiculously fast and efficient. Recommended!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

Questions and Answers app support team provides very good service, quick and fix the problem. I will definitely recommend this app.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2021

During installation of the app and adapting it to our site, the support expert Milan Manvar, was incredibly patient and helpful in making sure that everything went smoothly.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Milan provided a good level of service. was very prompt with support and able to fix my issues quickly

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2021

Love this app and the support you get along with it. Simprosys has been our favorite app development team across the board.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2021

The entire Simprosys team is awesome and extremely helpful. We are using the feed for google and just yesterday decided to add the product Questions & Answer app. The add was easy to install but I did want to make it seem built in so I reached to support and Milan who is great and provides the best customer service was able to help me out and take care of this. Make it easy on yourself and just click add for simprosys you wont be sorry and it will make your life easy!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2021

We've used this app for a couple years and its been very helpful in giving our customers a place where they can ask questions and we can easily post the answers to the product pages. This has lowered our Customer Service workload over time. We appreciated that the app's support team helped us export the Q&A data - which has helped us do some deeper analysis.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2021

This is a really good app, especially when you have a FAQs page where you don't have all questions answered and you don't have a live chat where people can chat in. It's been somewhere between a good "Reviews" app and a FAQs app for us.

Using app

Over 1 year

Total reviews

14

Average rating

4.9

5 / 5 Share

March 5, 2021

The app does what it says, and the support team was very responsive. We do recommend installing this app.

Using app

About 12 hours

Total reviews

33

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

This is the second simprosys app I have used and it works great! The Q&A feature looks good on my produt pages and the user interface is easy to use. Excellent support as well!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2021

The app is super intuitive for the customer and looks good on the store layout. The Support was super attentive and quick to solve a small detail so that everything was perfect. Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

I struggled with putting the code into my Shopify store and Milan Manvar from Simprosys Infomedia support immediately responded to my need for assistance and was able to help me place the code in my store and it's working beautifully. Thank you Milan!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

It is a super intuitive and easy to use app that fulfills its purpose. The customer service is fantastic, I had some complications when installing the app, but Milan and his team solved it very quickly.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

We installed the app a few years ago, and it works amazingly. As part of a new theme development I struggled in migrating the app (probably my fault), but in true Simprosys style, Milan and the team were on it and had it resolved in a matter of seconds. Thanks Team!

Using app

Over 4 years

Total reviews

2

Average rating

3.0