All reviews

Rating Breakdown

  • 5
    91% (243 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2021

Been using this about a year and has been working fairly well. Got hit by bots the other day but contacted support and they quickly took care of it, thank you.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

This is easy to use and convenient app that would help my store in a great way! This would help me answer any inquiries to my store.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Excellent customer service! Milan respond to everything and very quickly! Great job from simprosys! Thank you!

Store

Meller

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

Simprosys apps are the best, the service you get from them is incredible. I needed help on my q and A and Milan a developer helped me put it into a certain section! Highly recommend the app and more importantly the best service I have ever seen from a shopify app. Thank you so much and please use this company thank you!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

I do not add many applications to my Shopify template due to slowing down my load time but this application is worth the load time and customer support is excellent.

Using app

7 months

Total reviews

13

Average rating

4.5

5 / 5 Share

Nov. 19, 2020

I installed the app and was having problems with it displaying. I emailed customer service and the problem was fixed expeditiously. Thank you Milan

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2020

I just installed, and developer kindly helped me with code issue which I really appreciated. I will use for some time to see the conversion result

Store

NINTE

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

June 7, 2021

The app works great for us. We have been using it for close to 2 years and we had no negative issues. Having the questions and answers on our product pages help the customers but also increases our pages SEO which is a win-win. The app is friendly to use and also allows HTML editing. The support is very good. Highly recommended.

Using app

Over 2 years

Total reviews

11

Average rating

4.9

5 / 5 Share

Oct. 8, 2020

Very good & quick service from Milan (Web Developer) - just started using the app but will add to client interaction and information sharing

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I removed this app because I didn't have a need for it anymore but it's a great app. It was still showing up in my product pages after I uninstalled it but customer support was super quick in helping me remove the code.

Store

Coral

Using app

Over 1 year

Total reviews

6

Average rating

3.5

5 / 5 Share

Sept. 15, 2020

great and fast customer support. They are always willing to help and add their questions & answers to new product that i add.

Store

Grayboe

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

I used this app to answer the most common questions I used to get when people called in or chatted. Not only has it reduced the amount of time I spend doing this, but it also has helped with my SEO. I highly recommend this app.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

fixed my issue so quickly, good job! I'd like to recommend this to others need this function since it's it totally free and so good

Store

Urikar

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

Great app and excellent technical support. It allows customers to interact with our site and ask specific product questions in a neat and tidy manner. I would fully recommend it!

Store

Numedex

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

Very helpful and helped solve all my issues quickly when I had a problem. Would highly recommend. Thanks for the help!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

Very nice and instant support and not expensive. I will recommend to small business or who sell some products that may have many professional issues.

Store

arylic

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

It was easy to install and I had almost everything working perfectly. Then when I couldn't get the last bit right, Milan was really kind, patient and super quick to help solve the issue. Thank you so much for your app & great support.

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 24, 2020

I was had an odd installation, but Milan was very responsive and helpful over and beyond. A simple effective app that is well worth the price of admission. Thank you Milan for helping me get up and running

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2020

I use that app and I really enjoy it. The support is perfect and always on time. Filip from www.living-room.store

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 2, 2020

App works great and customer services is fast and friendly. Updated my theme and had a little trouble installing it on my own. They had it fixed for me in just a few hours.

Using app

Over 2 years

Total reviews

3

Average rating

4.3