All reviews

Rating Breakdown

  • 5
    92% (139 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 99% (150)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2020

Great app. It´s really easy to use and his customer atention is good as well! It´s really usefull and more clients see the questions.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Great App! Easy and friendly interface. Fast customer support. Gives a Great and professional Touch to our website

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2019

This is a very useful app. Customer service is superb doing my request for making the layout mobile responsive! Kudos to Simprosys team! store.rakwireless.com

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

Answering inquiries is fast and polite. The problem has been solved. Thank you very much. The app is easy to use in Japan.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

Milan It is very helpful, fix our issues in no time. Consider the cost, you couldn't ask more from this app. Perfect 5 Stars.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Simple app to use, easy to install, does what it needs to and the service from the team was second to none.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

I've been using this for years. Basically, it adds free content to your product pages, while providing service ot customers. win/win. Also, the support is fast and friendly.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

very Fast, friendly and precise Customer Service. We asked them to modify some small aesthetic details, they did it less than 4 hrs.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 20, 2019

I love this app. This is great app to engage with my customers. The team behind this app is amazing. Instant support and they go out of their way to ensure everything is working fine. Thank you

Using app

6 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 13, 2019

A newly installed app that is working great so far! I have it installed on all of my stores. Great for customer interaction! Quick and helpful app support. Highly recommend!

Using app

4 days

Total reviews

6

Average rating

3.3

5 / 5 Share

July 6, 2019

Excellent support from Milan. Still new to the app, but it looks promising. My only suggestion: please make your backend more visually appealing.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2019

Simply outstanding app and support. This app performs perfectly at a low cost. Cannot recommend highly enough!

Store

GearDen

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2019

Great support with a set up issue we had. The functionality of the app is great and I can see this will help our customer's get the answers to often repetitive questions and take pressure off our customer service teams. Only been using it a week but it seems very good.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 16, 2019

Love this app, great for customers, SEO and reducing questions to our team. The customer service from the support team is also great.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2019

The app is Great, the customer support is also very helpful. will try paid plans after some time...

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 6, 2019

This app is great for building content and saving time answer repetitive product questions. Support is phenomenal. I had a small issue and they were able to resolve quickly.

Using app

8 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 29, 2019

this app was super easy to install and lighting fast customer support when I had a question and best of all it Works

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2019

Works as described - good email notifications, customers actually use it. Had a minor technical bug at one point, I reached out to the developer and they had it fixed within a day. Thank you!

Using app

Over 2 years

Total reviews

3

Average rating

5.0