All reviews

Rating Breakdown

  • 5
    91% (243 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
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5 / 5 Share

June 29, 2020

They helped me with the installation very quickly. Great customer support. Recommend using the app!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2020

Great support and easy to use. We've been working with these guys for many years across each of our stores.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2020

Outstanding app which helped me increase my productivity and decrease the number of questions. Great support. I needed a little help with my site. Quick and efficient. Price is extremely affordable. I picked the pro plan because of the mailchimp integration.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

June 8, 2020

Quick to install. I had a query that was answered in good time and happy with all the help they gave. Only just added it to my store so it will be time before I can make a full judgement, but happy with it so far. Thanks

Using app

Almost 3 years

Total reviews

8

Average rating

4.8

5 / 5 Share

May 31, 2020

A really excellent and highly recommended app! It works very well and is very cheap. The customer service is impeccable and solves every problem quickly and cleanly. The Top!

Using app

About 1 year

Total reviews

22

Average rating

4.6

5 / 5 Share

May 8, 2020

We have used this app for some years now, and their support team is very quick to respond and very helpful.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

April 24, 2020

I am so glad to find this app! I am very sure that it will help my shop a lot in the future! Thank you so much!

Using app

About 19 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

April 17, 2021

We have read, studied and tested numerous APP apparently like this one, some have numerous installations and promise advanced functions etc ... We can say that this is the best app of its kind, Questions and answers inside the product page, dedicated FAQ page and very important all faqs are read and also found by google. Very low cost, and very important a technical support ready to solve any problem, to us with just a message sent we have arranged (turnkey) the app immediately ready as we wanted and now we just have to return to customer questions. Try without hesitation Extra support today

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 21, 2020

I've been an Etsy seller for years and have appreciated Etsy's built-in "Ask A Question" button. I get a lot of questions and needed a feature like that in my newly launched Shopify store too! I was thrilled to find this app! It's exactly what I need. Tech support was top notch.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2020

This app works great and helps with SEO since you're adding more updated content to your product pages. Very simple to set up and manage.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2020

Fantastic app, great support and surprised how many questions we actually get! It would be nice to have more settings to easily adjust the fonts and colours etc without having to get a developer but overall A+++

Using app

Over 1 year

Total reviews

10

Average rating

3.2

5 / 5 Share

April 15, 2020

A very good app and wonderful support. With our recent support query, we get supported very quickly.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2020

Customer support is very helpful and fast. Easy to talk to. Would recommend this to all users. Help me to solve my issue within 24 hrs

Store

Snailax

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2020

Great app, easy, helpful and really supportive team, I wanted to add some feature and I received support In a few minutes!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2020

We've been using this app for years now. It's been so helpful for our customers, it's easy for our employees to utilize, and the customer support team behind this app is wonderful and very responsive! I highly recommend this app. Milan Manvar is especially wonderful and I appreciate the help updating our contact info so we can continue to use this app to the fullest.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2020

Nice service! 5 star Milan Manvar help me quick solved a issue. I will send more feedback to you email if I have question

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 3, 2020

Works Great, when needed if at all the developer will reach back out and triple check that your plugin for shopify is working properly.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 2, 2020

Great app. It´s really easy to use and his customer atention is good as well! It´s really usefull and more clients see the questions.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2020

This app is fantastic! If the customer has any questions or is needing information, I believe it will help the customer's concerns and ultimately help with conversions. I also need to mention Milan was exceptionally helpful when I asked if he could change the button colour to match my theme. He was more than happy to help. He took the initiative and changed it immediately and then emailed me to say it was done. Great customer service, Milan! Keep up the awesome work!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

This app does what it says and the customer service is excellent. Milan helped me w/ adding the snippet to my theme and was very responsive.

Using app

Over 2 years

Total reviews

1

Average rating

5.0