All reviews

Rating Breakdown

  • 5
    91% (243 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
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5 / 5 Share

Feb. 13, 2020

This app help me a lot, it is easy and good use. And the service is good, they email you back quicly if you have any problem sent to them.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Great App! Easy and friendly interface. Fast customer support. Gives a Great and professional Touch to our website

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

I've been using this app for months now. It increased traffic to my product page and helped to rank it higher on Google search. I highly recommend it if you're looking for a great customer service for your visitors.

Using app

Over 1 year

Total reviews

40

Average rating

4.7

5 / 5 Share

Dec. 23, 2019

This is a very useful app. Customer service is superb doing my request for making the layout mobile responsive! Kudos to Simprosys team! store.rakwireless.com

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

Answering inquiries is fast and polite. The problem has been solved. Thank you very much. The app is easy to use in Japan.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

We use this app in our store at: https://mydentalwig.com/ and it's a great app that is easy to use. You can visit our store to see it in action

Using app

Almost 4 years

Total reviews

12

Average rating

4.2

5 / 5 Share

Nov. 14, 2019

This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

Milan It is very helpful, fix our issues in no time. Consider the cost, you couldn't ask more from this app. Perfect 5 Stars.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Simple app to use, easy to install, does what it needs to and the service from the team was second to none.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

Excellent customer service! I had a small issue that wasn't even directly related to the app and they sorted it out in minutes. I had the pleasure of dealing with Milan and I am very impressed with the great customer service I received.

Store

LUNVA

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

I've been using this for years. Basically, it adds free content to your product pages, while providing service ot customers. win/win. Also, the support is fast and friendly.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

very Fast, friendly and precise Customer Service. We asked them to modify some small aesthetic details, they did it less than 4 hrs.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2019

Fantastic customer support. Fast, friendly and precise. We asked them to modify some small aesthetic details, they did it in a day.

Using app

About 1 month

Total reviews

13

Average rating

3.4

5 / 5 Share

Aug. 28, 2019

Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!

Using app

About 6 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 27, 2019

I haven't had anyone use the app yet but it seems good. The support team behind it is really good though. I couldn't figure out where to put the code in order for the buttons and question window to be where i want them, and the support team went through and did it for me. Now it looks great on my store pages.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2019

I love this app. This is great app to engage with my customers. The team behind this app is amazing. Instant support and they go out of their way to ensure everything is working fine. Thank you

Using app

6 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 13, 2019

I use this app to help me get customers questions and know what should I improve. Great experience, would recommed

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

A newly installed app that is working great so far! I have it installed on all of my stores. Great for customer interaction! Quick and helpful app support. Highly recommend!

Using app

About 2 years

Total reviews

6

Average rating

3.3

5 / 5 Share

July 25, 2019

Super impressed with the support for this app. They handled the installation to my store, and customized it exactly how I wanted it. Thanks guys!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2019

Initial setup support has been great so far. The install was pretty straight-forward, but I got support to customize the look of the button, and it was quick and easy.

Using app

Over 4 years

Total reviews

5

Average rating

4.8