SMPS Product Question & Answer

Dec. 17, 2018

This is a wonderful app! We got several leads from potential customer asking questions about our products, and I would strongly recommend this app for anybody looking to increase customer engagement. We also use it on our FAQ page for easier question submission. The customer service for the app has been absolutely wonderful. This is our second product from Simprosys InfoMedia, and they are always 100% consistent.

Dec. 17, 2018

This App is good, we got good service from the team and everything was easy using it. They respond to emails quickly and the fees are low and worthy of the product. If you want to add the Q&A function to your website then this is the App you are looking for. Does exactly what it says on the tin. thank you!

Dec. 27, 2018

This is definitely a great app to have on any online store. I haven't yet tried the update, but it's always worked wonders! Thanks Amit!

Nov. 26, 2018

The app support has been outstanding! They address all questions promptly and helped with all of the set up for my team! I highly recommend this app!

Nov. 8, 2018

Never realised the need for this app. We now get great insights from the questions asked by site visitors. I strongly recommend this app for any site that has speciality products.

Oct. 6, 2018

This App is very easy to use and now I can collect all Q&A in one place, so next customers will be able to read it and get the answer faster. Support team is very helpful, they asked all my questions very quickly. Thank you!

Sept. 24, 2018

The team at Linelink Online - www.linelink.com.au use this fantastic app for to enhance our online Dash Cam business on the Shopify platform. It is 'set and forget' which makes life much easier and we can get on with selling Dash Cams! Great app!

Aug. 27, 2018

Best app we've found for Product Q&A. We had a special request and they coded it for us, free of charge! Highly recommended and does what its supposed to.

Aug. 23, 2018

I was having trouble getting the App to show on my site. I was worried that a new theme I switched over to had some code that prevented it from showing up. So I asked about this problem on the live chat and went about my morning trying to figure this out. A short while later Amit responded and said they need to insert the code into my theme and could do it in the next 24 hrs. Luckily I figured out where to past the code and got the app to show on my product pages. I ultimately wanted it to appear in it's own tab. I emailed Amit back and said I had it covered. But instead Amit emailed me back and said he installed the code and put it in it's own tab without me asking him for that. Overall I got amazingly fast and friendly service and got more than I asked for. This app is awesome and the people/support behind it are even better!

July 21, 2018

Excellent app, developer extremely helpful. Customers use it all the time! 5 Stars!!

June 22, 2018

Great app. Does the job well, easy to work with.

May 9, 2019

A lot of Shopify apps rape into your code and slow down the loading time. we must learn to pick up the best one. 10 left right now, however, 3 apps came from Simprosys. ( Many thanks to Amit and Milan ) Great apps and great support. Highly Recommended.

June 2, 2018

Excellent app. Amit was very responsive and resolved our question in less than 24 hours! Highly recommended!

May 22, 2018

We have installed this for our webshop www.MaterialSampleShop.com. We had some small corrections to the visual layout, but the guys from Simprosys fixed it amazingly fast.

April 27, 2018

This app is really great and now I have questions and answers on my Shopify site. Customer support was so helpful, thank you Amit. I wanted the Questions and Answers link to be inline with the Reviews link and Amit sorted it out for me. Have a look at the result on my site. Go to https://www.graffhamglobal.com and choose one of the online courses and you will see the inline result underneath the product title - thanks again.

April 12, 2018

Although I've not yet launched, I felt it important to state how proactive and helpful Amit has been in customizing the look of this app in my store. This is an extremely important, and usually painful, task for any Shopify store owner. His willingness to make changes for us has been a huge help. Bravo!

April 8, 2018

We have been using Product Q&A for a long time, with great success. We then switched our Store's Theme. We contacted Simprosys InfoMedia and they immediately made our new Theme work just as well, if not better, than our previous Theme. Highly recommended, excellent product and service. Sincerely, George.

April 6, 2018

Amit was very quick with answering questions and even had it installed onto my store within a few hours. Already had questions asked so this was a huge addition added to my site and I wished I had done it earlier.

April 5, 2018

I found out about this app when it was listed as a recommended app on my Shopify store home page. Since I occasionally get questions from potential customers by phone about one of my products, I knew this app would be helpful both to my customers and my SEO. After installation, I was not happy with the size of the "Ask a Question" button in relation to my "Add to Cart" button, but could not figure out how to change it. I sent an email to [email protected]. Mr Jivani responded and was able to change it to my satisfaction. I highly recommend this app.

March 11, 2018

Really impressed with this app. We stock some technical products and have had three usage questions already - now published on the site. Great for new content.