Rating

4.9

feedback

685

Reviews

chart

#38

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    34%
  • Less than a year
    46%
  • More than a year
    13%

Reviews Summary

The reviews for the Simple Bundles and Kits Shopify app are overwhelmingly positive, with users praising its ease of use, flexibility in creating bundles, and excellent customer support. Many users highlighted the app's ability to simplify inventory tracking, create customized bundle options, and improve the overall shopping experience for customers. The support team was consistently commended for being responsive, helpful, and efficient in resolving any issues that arose. However, there were a few users who faced initial setup challenges or compatibility issues with other apps, but these were quickly addressed by the support team. Overall, the app was highly recommended for its functionality and the exceptional support provided by the team.

Highlights

Ease of use and flexibility in creating bundles
Excellent customer support
Simplifying inventory tracking
Customized bundle options
Initial setup challenges and compatibility issues

Rating Breakdown

  • 5
    92% (627 ratings)
  • 4
    5% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 90% (618)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2026

Great features and simple to use! Would recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Works really good, main feature is that bundles can be synced with Fb/Google as like normal products.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2026

Customer service is extremely responsive, helpful and PATIENT! I can't thank Mariana enough for the detailed instructions and videos that eventually got me all set up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

March 20, 2026

It does what we need it to do after a lot of help from customer service. It's not intuitive and it's complicated. We basically only use it for one feature and haven't explored anything more complex. The ony thing I don't understand is why their product is $140.00 but charges $240 instead. You have to have a lot of bundles and sell a lot of bundles to make it worthwhile. It also wildly messed up our end of the year inventory and we had to manually recount this year. Last year we paid extra sales tax. Watch out. Apparently there is a fix, but whatever it is we haven't figured it out. Response from Simple Bundles explaining that we should not be able to see that the real price is less that what we are being charged and we are grandfathered in to a higher price. : Hi again team, Maria here with a follow-up on your case. After sending my first response, I noticed you opened a new conversation with a screenshot and more context regarding the $140 pricing you were previously seeing. Thank you for providing that information! If you were already on the paid plan, your plan should have been grandfathered in, and you should not have seen the new pricing. Could you please confirm if you downgraded your plan and then tried to upgrade again? This is important because if you did, you may have lost your locked-in grandfathered price, which could explain why you are seeing the new pricing instead. Please share more details about your situation, so I can continue assisting you. I will remain attentive to your confirmation! -- Best Regards, Maria Parra [email protected]

Using app

About 2 years

Total reviews

2

Average rating

1.5

Developer Reply

Hi CPLI team, Thank you so much for your honest review, and we're sorry if it hasn't been as smooth as it should be. Regarding the pricing concern, we wanted to clarify that the newer lower-priced plan is a different tier with more limited features and a 100-order cap, so it's not a direct equivalent to your current plan. That said, we recognize we haven't communicated our pricing changes clearly enough, and we own that. On the inventory issue, let me know if you'd like to discuss more of the details in support and see how we can help you further address/resolve this. We've also shared some additional context and next steps in that email, and we hope it helps address your concerns. We genuinely value you as a longtime customer, and we hope you feel taken care of regardless. 🙏 If anything else comes up, please don't hesitate to reach out at [email protected]. — Team Simple Bundles 💛

5 / 5 Share

March 19, 2026

Simple Bundle is essential for our business. We offer fairly unique bundle setups with multiple individual components, so we did a lot of research before choosing an app, and ultimately went with Simple Bundle. Setup was very straightforward and intuitive. We recently ran into a small issue caused by a changes on Shopify’s side. I’ve been in contact with the Simple Bundle team over the past 3 weeks, and I have to say their customer support is truly top notch. Honestly, I’ve rarely seen support this good. They guided me through everything, were very proactive with updates, kept me informed about the progress, and even opened a ticket with Shopify. In the end, they found a solution. Five stars from me. If I could give more, I definitely would.

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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