Simple Bundles & Free Gift
Best Product Bundle App in 2025 for Shopify Brands
Rating
4.8
feedback
635
chart
#48
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
34%
-
Less than a year
48%
-
More than a year
12%
Reviews Summary
The reviews for the Simple Bundles & Kits app are overwhelmingly positive, with users praising the app's functionality and customer service. Many users highlighted the ease of use and the ability to create complex bundles with multiple variants. The customer support team received high praise for being responsive, helpful, and providing clear instructions to resolve any issues. Users also appreciated the app's features such as tracking inventory, custom CSS options, and seamless integration with Shopify. However, there were a few negative reviews mentioning issues with translation and difficulties in setting up specific bundle configurations.
Highlights
Review RSS Feed
All reviews
Dec. 9, 2025
This app has worked great for us over the last year. Recently we found some new features that we love. However, there was something we needed a little different. I submitted a request and they solved our issue immediately! We highly recommend this app for helping with bundles and their support is excellent!
Thank you so much for sharing this! I’m really glad we were able to sort out your request right away. Our team always wants to make sure you feel supported, and it means a lot to hear that the experience has been a great one for you. Thanks again for the recommendation, we truly appreciate it! If you ever need anything, we’re always here to help. 😊 — Team Simple Bundles 💛
Dec. 9, 2025
Excellent app and one of the best cs team from a shopify app!
That's such a thoughtful review! 🚀 Thank you so much from the bottom of our hearts! — Team Simple Bundles 💛
Dec. 9, 2025
fast responce, helpful staff
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Awesome 5-star review! Thank you so much for taking the time! — Team Simple Bundles 💛
Dec. 9, 2025
This company has one of the best customer support departments I've ever dealt with. No matter who answered my emails (and there were several people), I never had to re-explain my case, they all knew exactly what was going on. The replies were lighting fast, always same-day and often within a few hours. If the question was ever slightly complicated, they would come back with a walk-through screen capture video, made specifically for my case. Everything was crystal clear, and very well-explained, and everyone was extremely polite and knowledgable. Every email I recieved back answered my question perfectly... and some of my questions were quite elaborate. I'm not sure who does their hiring, but they can certainly coach other companies on customer-support how-to's. The app itself works extremely well. If you're new to the concept like we were, it takes a bit of time to wrap your head around how to set things up. But once it clicks, it makes perfect sense. Shopify's back end makes it a bit challenging to keep things organized, but that's on them and not Simple Bundles. Big thank-you to their team, and I highly recommend them along with their app, for anyone who needs to track products in all kinds of bundles!
Really, thank you so much for this incredibly thoughtful review! Knowing that every interaction you had felt clear, consistent, and helpful is exactly what we work hard for every day, so reading this absolutely made our week. And thank you for the kind words about our support team; I’ll make sure everyone sees this, because it really is such a wonderful validation of the care they put into their work. We’re also so glad to hear the app has been a great fit for managing your bundles. There is definitely a learning curve at first (Shopify’s backend keeps us all on our toes 😅), but once things click, it opens up so many possibilities, and we love knowing it’s working well for you. Thank you again for taking the time to share such a detailed and generous review. We appreciate you so much, and we’re always here if you need anything at all! 🚀 — Team Simple Bundles 💛
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