Simple Bundles & Free Gift
Best Product Bundle App in 2025 for Shopify Brands
Rating
4.8
feedback
628
chart
#47
All reviews
July 26, 2025
Great customer service, we had a specific request with a custom Shopify team and the tech team was able to accommodate us in a timely matter!
Thank you for your wonderful feedback! We're delighted to hear that our app has helped you create customizable bundles and that our customer service team was able to assist you quickly. We appreciate your support and wish you all the best with your bundles! 😍
June 5, 2024
I was having difficulty setting up a bundle and the team was really great in helping me, walking me through step by step. It is now setup and working great.
Thank you so much for your feedback! We're happy to have helped you! 💫
June 3, 2024
Simple to use app that accomplishes exactly what I'm looking to do within my shop. There's a lot of flexibility and customization that can be achieved with minor tweaks and I've been able to implement customizations myself with the help of their documentation. When I do have a question, the support team has been extremely responsive. I've been impressed that they will actually follow up with you a few days after your inquiry to ensure that their solution worked - this simply doesn't happen with most of my apps.
What a wonderful review! ✨Thank you so much and we’re especially glad that you’ve had a positive experience with our support team. 🥰 We appreciate your feedback and are here whenever you need further assistance!
June 3, 2024
Very easy to use. Was able to set up bundles immediately. Great support. Highly recommended
Thank you so much for your feedback! We're happy to hear you found the app easy to use and could set up your bundles right away. We appreciate your recommendation! ⭐
May 29, 2024
Amazing customer support! When we submitted our ticket it said it could take up to 24 hours for a response but we received help within minutes. The team was so quick and helpful - they truly have the best support team. So happy with this app so far.
Thank you so much for the kind words! We're so happy to hear you're enjoying the app, and we’re here whenever you need us! 🤩
May 28, 2024
It is a great app, easy to use and has fantastic customer support. Highly reccommend
It's great to know our support team has been helpful as well. Happy to hear your positive feedback! We really appreciate your recommendation, too!🤩
May 26, 2024
Highly recommend this app for bundles. It is simple to use and their customer service help is great if you are unsure of how to do something. They will walk you through it and solve any issues you might have. One limitation it has is that your bundle must be the same total, so you can't mix and match with different priced items, unless they are within one group.
Thank you so much for your recommendation! We're happy to hear it. We also appreciate your feedback on the bundle pricing limitation, and we'll continue working to improve the app. We're always looking for ways to enhance the features to meet our users' needs. Thanks again for your support! 🙌
May 26, 2024
Thanks a lot for the 5-star rating! Means the world to us! 🤩
May 24, 2024
The app is easy to use and works well. I must appreciate their support for technical issues. Very responsible and fast.
Thanks for your wonderful review! 💫
May 22, 2024
Very helpful and quick to help you
Thanks for taking the time to leave a review!
May 19, 2024
Once you manage to fiddle with all the settings, it is excellent & works extremely well. When I set up my unlimited bundle, it didn't default to online store being active (only POS) so it took a while before I figured out why it didn't show on my website, however their support also emailed me with this solution. Invest some time to get your head around it and ask for help. (Same with all of your Shopify setup) The support you get on this App is outstanding, their customer support staff will reach out to you to help & have send me very clear instructions with some of the tricky parts of this. Certainly hope my bundle packs will sell enough to myself off the free plan :) The support staff certainly put the work in to build customer loyalty & provide a great customer experience. Thankyou!
Thank you so much for your kind review about our support team! 💫We're excited to see your business grow with bundles!
May 14, 2024
Great quick customer service from this app. We had an issue, and even though they say it can take up to a day or so to get a response, we received prompt service within minutes. They were able to resolve our issue very quickly. And what makes it even more impressive is we are still on their free plan, although I'm sure if we need more access we will most likely be upgrading to a paid plan.
Thanks so much for your review. 🤩 So happy to hear about your experience with our support team!
May 13, 2024
I tried a few bundling apps before landing on this one, but they were either too complicated to get set up right or didn't do what I needed them to do or customer service wasn't responsive enough or they didn't have a nice looking, customizable user interface. This app does what I need it to do and is easy to set up and looks good from the shopper's point of view too. Customer support is also very responsive.
Thanks for sharing your experiences with our app and support team! 🎁 We really appreciate it.
Oct. 2, 2025
The Simple Bundles & Kits Customer Support was very quick to respond and helpful. Our distribution center needed to use it instead of the Shopify bundles and we've all been happy with it thus far - 2nd review - after writing their customer service for support - so helpful and found a custom work around for us - thank you!! 3rd review - again had a customer support question and was answered so quickly with a great solution - thanks!
We're so happy to hear that it's made it easier to sell across multiple locations. Thanks for your great review! 🛍️
May 8, 2024
We have had so many problems in the paste finding a bundling app that works for our apparel ecommerce store but simple bundles truly is simple and their support team is amazing and very quick at replying! I highly recommend this app:)
Thanks for recommeding us! 😊 Grateful for your wonderful review of our app.
May 18, 2024
Incredible customer service - like... incredible. I've never experienced this level of service before. Truly impressive. Do not hesitate. They made something work that no one else could. With a smile.
You've made our day. 🥹 We've passed on your review to our wonderful support team. ✨