All reviews

Rating Breakdown

  • 5
    90% (394 ratings)
  • 4
    7% (30 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Aug. 1, 2022

It's too easy to set up! In our first week without advertising, half of our orders have been bundles. As a result, our average order price has increased! Customer service was phenomenal as well! I had a small issue with the orders not syncing with my 3PL accurately. I sent an email and within a few hours, the problem was fixed! In addition, they followed up a couple days later to ensure the issue was truly solved.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review and for working with our team! We're so excited to hear about your bundle sales and increased AOV. We're rooting for your success! 🥳

5 / 5 Share

July 28, 2022

Excellent app, with a lot of options and integrations with other apps. Support is always very good, they know their stuff.

Using app

8 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your kind review. 🤩 🔭 Let us know if we can help with anything else.

5 / 5 Share

July 24, 2022

I use Simple Bundles & Kits to offer packages that make shopping easy for my customers and the picking and packing simple for my warehouse. It has been working wonderfully! Recently I asked for help from customer service with some programming to remove certain items from the packing slips. They were fast, efficient and very helpful. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're glad you had a great experience with our team! 😊 We're also so happy to hear that picking & packing has gotten simpler for your team. Please let us know if we can help further.

5 / 5 Share

July 20, 2022

The support for onboarding is second to none. Simple Bundles have thought about the complexity of E-commerce and have worked in what appears to be a seamless way to ad a host of opportunity for sales.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your great and thoughtful review! 🥰

5 / 5 Share

July 19, 2022

I've used this app to create bundles for apparel (so, with multiple sizes and colours per SKU) - and it works flawlessly. Also: customer service is definitely on-point!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your 5-star review. 🌷 We're so happy you had a great experience with our support team!

5 / 5 Share

June 28, 2022

整體使用非常方便,也解決了我們寵物罐頭的組合問題!讓我們可以在同一個罐頭口味上架1入6入12入24入並且同步庫存這對我們來說幫忙真的非常的大,十分推薦有相關問題需要解決的商家使用他們的程式來解決問題!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

感谢您对我们的评价,很高兴它可以为您服务。🐶

5 / 5 Share

June 21, 2022

The app is awesome and I can recommend it!! And Basil is the most fearless Shopify-Ninja I've worked with, he made the impossible possible -in other words, great support!! :-)

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for leaving us a great review! 🥷💕 We're so happy that you're enjoying Simple Bundles! and we agree—Basil is awesome :)

5 / 5 Share

June 15, 2022

Contacted Customer service for a simple task and they promptly responded. Super helpful and direct. no fluff. just assistance. love it!

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your great review of our support staff! 🌻

5 / 5 Share

June 4, 2022

Use this app to create bundles and works great, even in complex situations. Great customer support as well!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your lovely review. 🥰

5 / 5 Share

Nov. 27, 2022

We’ve been using this app for close to a year now and it has been great. Simple easy to use and does it’s job very well. I don’t know how support is because I never had to use them. This should say something at the very least. Highly recommend. Review update: In case you are wondering, the Support provided by Freshly Commerce is superb. For the first time, I need help configuring a new feature and they were responsive and thorough. I received a lightning-fast resolution. Five-stars!!! If we could give more we would!!!

Using app

Over 1 year

Total reviews

15

Average rating

4.7

Developer Reply

Thanks so much for your 5-star review. 😊 We're so glad that you had a great experience with our support team and with our app. Please let us know if we can help out further!

5 / 5 Share

May 13, 2022

We had a specific goal we wanted to achieve through this app that wasn't readily available at that time, and Gimbert (Technical Merchant Advisor) assisted me thoroughly while he was implementing the feature we need for our Shopify store.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for working with our team! We hope your customers are loving your new bundles. 🥰

5 / 5 Share

May 12, 2022

I like this app, is good, the support is good, and I have 2 comments. 1.- Support only work via email, I would like this to be also via chat. 2.- Simple Bundles app, I would like it to have discounts for each product and that this also have a start date and end date of the package since these are temporary and have a lifetime. Thank you

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for both your feedback! We're a small team and currently only have the capacity to support our merchants via email. But we do hope to support chat in the near future!

5 / 5 Share

May 5, 2022

Great app. Works just as we need it too. Also customer service is outstanding!! They were very helpful and answered all my questions.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind review. ✨ We're so glad that you're enjoying Simple Bundles. Please let us know if we can help out further!

5 / 5 Share

May 4, 2022

Don't confuse its "simple" name with the power of this app. There is simply no other app in the Shopify app store that solves the problem of product options and selling of infinitely customizable bundles like Simple Bundles. I reviewed all other mix and match bundlers and all but this one misses the most critical component: converting components of the customizable bundle into actual products so sales and inventory of the components are properly accounted. This app has eliminated our manual process of deducting inventory counts of bundle components. We used to spend about 20 hours per month doing this manual process. In addition, the support from this team is top-notch. Their team is very knowledgeable, responds quickly, and actively adds new features to their app. I highly recommend this app for any store offering customizable bundles.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad that Simple Bundles was able to eliminate the manual process. Thanks for being one of the first to try out our new infinite bundles feature and for providing us with valuable feedback! We're lucky to be working with a merchant like you.

5 / 5 Share

April 26, 2022

It is simple! But I had a moment when sitting up a new bundle and reached out for help. Cherry replied quickly and helped me to finish setting up my bundle. The bundles have been selling well increasing my AOV. I'm now looking at how I can bundle more products.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We're excited to hear that your bundles are increasing your order value! Thanks so much for your thoughtful review. 🌷

5 / 5 Share

April 25, 2022

We wanted to create an offering of sets in our store and I had the task of going through and researching all the available bundle apps offered on Shopify. After some research, I went ahead with Simple, and damn was this the right choice. Implementing sets was a piece of cake. With the custom import, I was able to get sets up and running in 2 hours. Definitaly check this app out for all your bundle/set related needs.

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy you chose Simple Bundles and found your bundles easy to set up. 💕 Thanks for your lovely review!

5 / 5 Share

April 21, 2022

This is a solid app. Customer support (Cherry) is very responsive and helpful. I was in the process of migrating and customizing Shopify's templates when I installed the app and hit a few bumps. They helped me with configuration and stayed with me till it worked the way I needed. Highly recommend.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for leaving a review. We'll pass along your kind words to Cherry! ✨

5 / 5 Share

April 20, 2022

So far, the app is working perfectly. It's exactly what I needed for bundling different SKUs for bundles and kits. I'll be pushing the limits over the coming weeks, so if I need to report anything different, I will. I actually already came across an issue with how the app interacted with my theme, so I reached out to the team for help. The customer support was prompt and went above and beyond. Basil helped me with something that wasn't even relevant to the app (just to be helpful!)... with that said, I doubt I will have anything to report back, because the team is on top of any issues that come up. Great app, and great support. Highly recommend. I researched many, and even tried a few other apps for bundling, and this is the best.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for recommending Simple Bundles and for your thoughtful review! We're always happy to help whenever we can. 🤗

5 / 5 Share

April 20, 2022

I am impressed with their customer support. The Co- Founder has gone above and beyond to help me with my specific bundle pre pack situation. I am in the apparel industry and my wholesale business comes pre-pack with different sizes and qty per size. This app has been the only one able to accommodate this. I am so happy with how it is performing! 300% recommend it!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your lovely review. 😊 We're so glad we were able to get pre-packs set up for your apparel wholesale business! 👚👕

5 / 5 Share

April 13, 2022

Stumbled to this app in the Youtube and gave it a try. We are a team in Japan and it is so simple that even Japanese people not knowing that much English were able to understand it. Team's support level is beyond expectation. Fast and focused. One e-mail and they are telling you everything you need to know. Even got a video created just for my request on testing app before publishing to customers. Here is a link if you need it: https://www.loom.com/share/8a1fafc5ec624c25b8c24324e567be67

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review and your kind words! 💖 Please don't hesitate to reach out to us if we can help with anything else!