Simple Bundles & Free Gift

Nov. 8, 2023

Overall great experience. Customer support is knowledgeable and eager to solve any problems you may have. One thing to note is that Simple Bundles does not seem to work with a drawer-style cart (at least in my case). It needs a POST request and does not use AJAX through JavaScript to add the items to the cart. Therefore the page needs to reload and show the cart page for the app to work properly. After setting my cart to a page instead of a drawer it worked great.

Oct. 17, 2023

The support team is unmatched! I wanted more customization on my product pages for the bundles we created submitted a ticket next thing I know they had already made a copy and coded the customization I wanted. So it may be simple but they are willing to stretch the boundaries of there program!!

June 28, 2023

simple and easy to use. helps in managing inventory for bundles. however i was hoping the bundle inventory sync can happen more quickly after inventory for the items contained in the bundle was updated. right now need to remember to trigger the bundle quantity sync after adjusting inventory.

May 31, 2023

Their customer service is great and the app works well. Whenever we have an issue, they are super quick to reply and help however is needed.

April 24, 2023

App is good and does what it says, Support is quite good too. Using the import function is a waste of time and doesn't work at all! would love to see this fixed permanently. Every time iv tried to use it iv had to contact support and get them to do it as it doesn't work properly. Which means you miss deadlines and have to wait for support!

April 19, 2023

Very quick and helpful, very supportive staff. The only thing missing for us is the bundle name coming over in Ship Station within the individual product line (as our customers tend to order multiple bundles, it can be confusing as to which product belongs to which bundle group) this would make it 10/10 for us to complete our needs on the fulfilment side.

Dec. 15, 2022

This app works great for what we need! We wanted bundles but with individual SKUs in the bundle to go to our fulfillment, and we could easily achieve that with this app. When we ran into an issue with our bundles being combined with subscription products in an order, they were EXTREMELY helpful and attentive and helped me solve my problem from beginning to end. I was very impressed with the customer service. I would say about 4.5 out of 5, only because sometimes the fixes to problems are not obvious and take some time to sort. But again, the customer service was 10/10 and very patient. Great app!

Nov. 14, 2022

Simple bundles is easy and works great. The only downside is that it dont have any features yet which removes the discount value, which will make the stats in Shopify not 100%.

Nov. 4, 2022

It works as advertised and they run discounts from time to time! We use this app to simplify packing orders and add clarity on what parts are included.

Oct. 17, 2022

I would have highly recommended this, but the last support ticket that was impacting sales took them more than 24 hours to get back to me in which they then stated it wasn't their app that was impacting the issue and they directed me to other bundle apps to try. I then turned to Shopify Help in which they said the issue was due to a previous app that was deleted and left junk code. So yes, Simple Bundles support was correct, but communication and support dragged on way longer than it should have with an answer that wasn't helpful. Other than this, it's simple to use and build bundles and does what I need to for the time being.

Aug. 24, 2022

This app works quite well and has enabled me to significantly increase sales. The bundle creation system is rather cumbersome and should be improved, especially for complex bundles. If you need to create bundles try it out, in my case it worked quite well.

July 4, 2022

Simple Bundles is a great option to create bundle value packs for merchants not on Shopify Plus. It has been a great addition to our site, supporting us to grow AOV significantly in line with business goals. Their support is fantastic too, very prompt replies and extremely helpful. I have only taken a star off because the way we are using bundles within the app doesn't allow Shopify discounts to apply so I wish that was resolved. Apart from that, highly recommend!

June 1, 2022

Great app for us as we have many bundles and this allows us to pass the bundle inventory to our 3PL without issues.

May 16, 2022

Using this app for bundles has been very helpful. I appreciate the features offered. Their support is quite helpful and responsive. My only complaint would be that there are features that are useful but not available until you contact support, explain your scenario, and then they "enable" them for you. It is not an option to just be on their "beta testing team" or have all the features available to you right off the bat, allowing you to pick and choose the features you really want to use. You have to contact them first, and then get them enabled. Outside of that small issue, their team is great, the app works relatively well, and we've been able to resolve most of the issues we've run into by having them "enable" some sort of backend feature.

Nov. 13, 2021

I think once I understand the functionality better, it will be easier to use. I do enjoy how communicative the staff are to assist to resolve any issue.

Nov. 11, 2021

The app is really well thinking but if you manage your inventory with a CMS like QB Commerce the inventory will always get at 0 since QB will sync the inventory he has and that is not the one coming from Shopify. Also when a bundle is sold, in the invoice, you will have all the product that the bundle contain at 0$. That can be an issue if your bundle contain 10-15 products because it does big invoice. Support are great and fast. They helped us solving the issue with QB Commerce.