All reviews

Rating Breakdown

  • 5
    91% (594 ratings)
  • 4
    6% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 90% (587)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2023

very good app, ability to create and edit bundles is really simple and easy. Stock management is also great allowing full control over inventory. customer service is second to none!! the tech team have been so helpful, very responsive and knowledgeable, including support alongside other apps. tried other bundle apps, but this by far best.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your thoughtful review! We're glad you find our app user-friendly and appreciate the stock management features. We'll pass on your review to our tech team! 🤗

5 / 5 Share

May 2, 2023

I am overly impressed with how helpful everyone has been at this app. They are insanely quick to answer questions and jump in an help. Best customer service I have experienced in a long time!!! The app has been working exactly as needed for us! Definitely give it a try and don't give up if you don't install it correct at first because they will jump in SO FAST to do it for you!!

Using app

19 days

Total reviews

2

Average rating

4.5

Developer Reply

We truly appreciate your kind review! 🌟 It's awesome to know our support team could assist you, and we're grateful for your feedback. Thank you so much for sharing your experience with us. 😊

5 / 5 Share

April 27, 2023

Great app and customer support! Anytime I had a question with set up, they would always respond very timely to assist me in getting the answers I needed. This solved a huge problem we were having doing manual adjustments with bundles.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review! 😊 Let us know if we can help with anything else!

5 / 5 Share

April 26, 2023

Cherry's customer service is AMAZING. She goes above and beyond to make sure all your questions are answered.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your lovely review. 💞 We'll pass on your kind words to Cherry!

4 / 5 Share

April 24, 2023

App is good and does what it says, Support is quite good too. Using the import function is a waste of time and doesn't work at all! would love to see this fixed permanently. Every time iv tried to use it iv had to contact support and get them to do it as it doesn't work properly. Which means you miss deadlines and have to wait for support!

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

We appreciate your feedback and have reached out to you to gather some more info on the specifics of your import file. Thanks for working with us and we hope to get this fixed for you soon!

5 / 5 Share

April 21, 2023

Excellent source for making custom bundles with a great way to single out items for our warehouse to fulfill, rather than having to remember what products are part of the bundle. Fast, responsive customer service.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

We're glad to hear that we're able to help with your fulfillment processes. Thanks so much for your review! 💫

5 / 5 Share

April 20, 2023

I have recently liaised with Cherry as a third party on an issue and had nothing less than prompt, knowledgeable and efficient responses and experience in doing so

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind review! We'll pass your message along to Cherry. 😊

4 / 5 Share

April 19, 2023

Very quick and helpful, very supportive staff. The only thing missing for us is the bundle name coming over in Ship Station within the individual product line (as our customers tend to order multiple bundles, it can be confusing as to which product belongs to which bundle group) this would make it 10/10 for us to complete our needs on the fulfilment side.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the great feedback! We'll let you know as soon as the update is ready to use. ✨

5 / 5 Share

April 18, 2023

100% suggest this app. The service to get this up and running was outstanding. I was extremely frustrated before reaching out. As soon as I ran out, I had amazing service! When one person had to go due to being done a shift, I got another person to assist, so I had 24/7 help. Within a few hours we were up and running smoothly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review! We'll pass your message our support team. 😊

1 / 5 Share

April 12, 2023

Horrific app. constantly processing orders that are empty and missing SKUs. They also recently implemented a cowboy fix, cancelling orders and replacing them which has caused even more headaches for us and our customers. AVOID!!

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

We discussed in depth these limitations and workarounds with you 6 months ago. While we’re grateful that you’ve stuck with us despite this, we’re scratching our heads a bit since the issue and solution remain the same. We even suggested an alternative solution at the time that might have worked better for you. We understand that our workarounds might not be perfect, but given our current constraints, they’re the best we can offer. We take our development standards seriously which include getting creative with our solutions to make things work for our users. Let’s work together to find a way to get things back on track as soon as we hear back from you. 🙂

5 / 5 Share

April 5, 2023

Just getting started with the app, but the support has been extremely quick and friendly. We are using this app for bundling and inventory purposes. It's really helping with the combination of SKUs included in the product itself, as well as managing the variant options the customer is able to choose from. Thanks, Camila!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! 🎈We'll pass on your thoughtful review to Camila.

5 / 5 Share

April 11, 2024

We absolutely LOVE this app. it has been able to generate additional sales to our business tenfold. It gives customers control on how and what they purchase. It is nearly a perfect fit. The only flaw we have with this set up is the apps inability to amortise the discount across the skus in the bundle. What it does is discounts each SKU 100% - This really messes with the reporting/financials and is a huge huge flaw. It is something the developer really needs to fix as it is a major issue for high traffic stores - we have raised this issue multiple times but there is still no change. **Update - Version 2.0 has solved this issue! Orlando and team have been amazing so helpful

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for sharing your experience with us. 😍 I've sent you an email on beta testing new features that will directly address the issues you've mentioned.

5 / 5 Share

March 30, 2023

My initial experiences with the Simple Bundles & Kits app is extremely positive!! I had a few questions that popped up, but their technical support team has been absolutely AMAZING and everything was up and running without a problem very quickly! We needed a solution for 'Create Your Own' kits and 3PL integration and after testing several of the other apps available, this one worked the best and was the easiest to set up! HIGHLY recommend!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to hear about your experience with our team and Simple Bundles so far! Thanks for choosing to use our app. 🥳

5 / 5 Share

March 30, 2023

Great Customer Service. Technical team are all very helpful. More than happy to answer any queries I had.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your great review of our technical support team! 😊

5 / 5 Share

March 29, 2023

Great app for creating bundles from existing products and includes a free package which covers what we need for now. We tested several apps for this including paid ones, and Simple Bundles & Kits was the only app we found that created bundles easily and cleanly from existing products. Great finish, great product. One thing I've noticed however is that the app throws off the inventory cost and inventory value by price reports, as it is essentially doubling the value of all the inventory products.

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your thoughtful review and feedback! ⭐️ Rest assured, we're working on this limitation. 🛠️

5 / 5 Share

April 9, 2025

Simple Bundles & Kits has made an important part of our business easy when it used to be a constant challenge, and the support we've received has been outstanding. Being able to offer a range of interesting mixed cases is essential for us, and Simple Bundles provides us with a neat and manageable way of creating and controlling these—something we only dreamt of before moving to Shopify. Our latest support enquiry about the appearance of packing slips was answered more or less immediately, and very shortly afterwards (over the weekend, in fact) we were sent custom code that did precisely the job we wanted. It's a pleasure doing business with everyone on the team.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Your review made our day! 🌞 Those mixed cases are looking great! 🥂Thanks for your lovely review.

5 / 5 Share

March 21, 2023

Amazing support! Highly recommend this app for your needs. The team is kind and attentive with your needs

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your 5-star review! ✨

5 / 5 Share

March 7, 2023

This app has been amazing at allowing us to create a custom bundle product that interacts with all of Shopify features and is easy to manage and understand. Being able to customize the bundle products separately without having to modify their underlying product and their pages is the main reason why we use this app. There are some issues with taxes; however, we do understand that this is due to how Shopify API's currently work.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your thoughtful review! 😊

5 / 5 Share

Feb. 27, 2023

This app perfectly fits our needs! We wanted to be able to offer bundles to our customers but have the backend show individual products to avoid kitting at the warehouse. And customer service was super helpful. Recommend!

Using app

About 2 months

Total reviews

12

Average rating

4.8

Developer Reply

We're happy to hear that Simple Bundles fulfilled your backend requirements! We'll pass on your kind words to our amazing support team. ✨

5 / 5 Share

June 23, 2023

This is a very well thought-out, polished, and affordable app compared to the many other product bunding apps. Customer service has been very helpful.

Using app

4 months

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much for your great review 🌷