Simple Bundles & Kits
Fixed & mix-and-match bundle, 3PL fulfilment, inventory sync
Rating
4.8
feedback
440
chart
#120
All reviews
Rating Breakdown
Review RSS Feed
March 14, 2024
It's a great product, but more importantly a great team behind it. The Simple Bundles team has proven responsive and capable in their support, and been open to user feedback. They implemented something at my request in the 2.0 version of their product, and was very impressed with how they did it. As I evaluate the myriad of other apps for different things in Shopify, I'll seek out apps written by Freshly Commerce. The team is fantastic.
Thanks so much for your thoughful review. It's been such a pleasure to work with you. I appreciate your feedback and am so happy to hear that 2.0 is working well for you! 🚀
March 14, 2024
A really useful, flexible, easy-to-use app with unique functionality. Our site uses quite complex bundles, and we reached out to Freshly support multiple times for advice and assistance with creating the behaviour we wanted. On every occasion they were fantastic!
It's always a pleasure to work with you. Thanks for you great review! 🌟
March 13, 2024
Great Bundling app. We've tried several but Simple Bundles and Kits as the best by far. The support is great too, whenever we have had a question or query it is answered promptly and with all the relevant information required.
We're so happy to hear this. Thanks so much for your kind review. ✨
March 13, 2024
I love this app so far. It is so easy to create the bundles, set the prices, etc. I highly recommend the app b/c the customer service is phenomenal. My questions were answered very quickly and thoroughly.
Thanks for your lovely review! 😊
March 8, 2024
We have been trying to find a reliable bundles app, which works well with our theme, offers different bundle options and breaks down the offers clearly at checkout. Simple bundles does the job really well - you can setup multibuys and mix & match deals using existing products. The setup process takes a bit of trial & error to get right, but once you crack it, it works really well. The support is also fantastic and very responsive so if there are any problems, they help troubleshoot very quickly. Thank you for a fantastic app & service, this has solved a number of problems for our store - would definitely recommend.
We really appreciate your detailed review! Thanks for working with our team and for your feedback. 🙌
April 24, 2024
Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues. The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.
We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.
Feb. 29, 2024
Very nice tool! Plus, the support is fast and accurate.
Thank you for taking the time to leave our team a review! ✨
Feb. 29, 2024
Freshly Commerce's customer service is excellent and the app itself is wonderful! Thanks to Freshly Commerce for putting this app together and facilitating the sale of custom bundle packs on my site. 4 out of 5 stars only because it feels like a third-party work around, no fault to Freshly.
Thanks for taking the time to leave us a review! 🙌
March 14, 2024
El app ayuda mucho a gestionar inventarios complejos para crear distintos tipos de paquetes sin perder el control sobre el inventario individual.
Feb. 21, 2024
Helpful support team is always prompt to respond. Bundles are easy to create and edit.
Using app
Over 1 year
Total reviews
2
Average rating
5.0
Thanks so much for your review and sharing your experience! 🙌
Feb. 21, 2024
Great product with great customer service (Raul is super helpful!)
Thanks for taking the time to leave a review! We've passed on your review to Raul 🌟
Feb. 16, 2024
This app is a must if you sell bundles and need your inventory on-hand cost and sales-by-components tracked accurately in your bookkeeping. Other bundle apps were either disregarding cost-of-goods-sold of components, or over-reporting on-hand values by calculating on hand of bundles AND their individual components. The options to run this app with versions 1.0 or 2.0 are awesome - we needed the 1.0 version to be able to include mystery bags and it works great. The customer support is responsive and thorough, and patient! My two requests right now to improve this app would be: 1) for the components to show the correct variant thumbnails when building bundles. Right now they show the main product image only, and that gets confusing when you are building a lot of bundles with different variants; and 2) in the search box to add components, if I type in a specific variant name, I only get the main product in the results, and then have to scroll through all the variants to find the one I am looking for. It would be great if the search would narrow now to the variant-level to make building bundles faster (I sometimes build 30 bundle variants per product and scrolling through a yarn with 40 variant options gets tedious).
Thanks so much for your thoughtful review and feedback. We'll pass on your kind words to our amazing support team! 💗
Feb. 16, 2024
The app works perfect. The best of all is the support.
Thanks so much for taking the time to write us a review. 😊
Feb. 16, 2024
Easy and quick to set up, supportive customer team. Make my life easier with bundles!
Thanks so much for your review! 😊
Feb. 15, 2024
Amazing app that does exactly what I need and is simple to use. However, the customer support is on another level! We had some compatibility issues with shopify where some bundle orders were processed without breaking out the items individually to make it easy for fulfillment, however their coders helped to implement workarounds for me while they wait for shopify to update their code. Very much appreciate incredible service like this, so thank you for a great experience.
Thank you for taking the time to leave our team a review! ⭐️
Feb. 14, 2024
The support is excellent and quick.
Thanks for leaving us a review!