Simply Shipping Protection

Jan. 17, 2024

Great app & support was superb quick.

Jan. 8, 2024

Was good when I started using it but the support has been unresponsive for days, ive had it installed for 5 days so far and support is not there for 4 days. Claim page is non existent and they are not helping on getting it to show up. We are currently looking for other options where support is more available. I would keep on looking if you think you are going to need help with the support aspect or a claim page.

Nov. 22, 2023

Great Service. so much better than parcel panel insurance by a mile!

Nov. 6, 2023

The app works perfectly and the customer team is helpful.

Nov. 3, 2023

Very happy with the app and the customer service. I asked for 4 things that would like to be looked at and the team acted on all of them in very timely manner. The app is pretty nice to use and simply to grasp after awhile. Highly recommend.

Oct. 14, 2023

I was looking for a Shipping insurance app when I stumbled upon Simply Shipping Protection. The app was free and easy to install. Although I had some minor problems (in terms of aesthetics), the support team was able to immediately resolve it.

Aug. 8, 2023

Great customer service. Ran into a bug with the code and support was able to come in and fix it without any issue!

July 29, 2023

Great shipping insurance app! Best I found, but setup is tricky. 4-star for ease and function. still a good app

Aug. 16, 2024

Edit: almost a year later and every time we update our theme this app breaks our cart again. Today, the problems don't prevent checout but it does things like hide the products in the cart so you can't see them. This app is complete trash. This app totally messed up our cart during Black Friday and they won't respond! They won't refund us either. Simply no response at all. The app won't allow the customer to decline the insurance. Very frustrated since they wont respond to us - we have tons of customer complaints and who knows how many just didn't check out. Extremely frustrated.

July 20, 2023

Every single store should have this app, its a no brainer. You can instantly add 1.5-3% in revenue and/or pure profit. 95% of my customers keep the shipping protection in their cart and based on the product and location, I choose whether or not to actually purchase shipping protection when purchasing the shipping label. Typically it only costs 1% of the total value to actually insure packages so you're still adding profit that can offset your transaction fees! I wish I started using this app sooner!

July 11, 2023

Cool app, Greate customer service! they answered fast and solved my problem, and don't even have the premium plan yet.

June 29, 2023

It's incredibly easy to integrate into your online store and does so automatically. This app is an absolute must-have if you're running an e-commerce business. I highly recommend giving it a try!

June 27, 2023

Excellent customer service. They went above and beyond to help us integrate this app on our website. It works seamlessly now, thanks to their team! It's simple and easy to use.

June 21, 2023

A great shipping insurance app. The set up was so easy and the customer support is amazing. I have never had any issues with the app and I love how you can customize the insurance to fit what makes sense for your business. Couldn't recommend it more!

June 19, 2023

Been using the App for a year or so and it has been good for us. Would recommend and customers seem to have been ok with it. We did some updates to our site at one stage and didn't realise for a fair while that the app stopped working. Support was able to get it back going reasonably quickly.

June 16, 2023

Great customer service! Very reponsive and helpful! Thanks so much John for all your help with adding the disclaimer on my new published theme!

June 6, 2023

These people not only have a great service but what really amazes me is their great customer service... always on top, always responding quickly and always willing to help. Thanks guys.

May 1, 2023

This app has been exactly what we needed! Super easy to set up and customize and the customer service is top notch. Highly recommend!!!

April 20, 2023

The Simply Insurance Shopify app is an excellent tool for e-commerce store owners to seamlessly integrate a variety of insurance products, including life, health, and pet insurance, into their Shopify store. With a user-friendly interface and easy management of insurance products, customers can easily purchase policies through the store, while competitive rates and reliable coverage options provide a seamless shopping experience. Furthermore, Simply Insurance's excellent customer support and positive user feedback make it a top choice for Shopify users looking to provide their customers with reliable and affordable insurance options.

April 20, 2023

Amazing app, increased profitability and great look to the app and features. One feature that is needed is the app to have a description section in the cart section to explain it more