Simply Shipping Protection

July 19, 2022

This is a really great app! Very easy installation process and was helped tremendously by their support. Customers will be much happier knowing their products are insured.

July 14, 2022

Good support on chat instant solution... technical team will ask you collaboration access and immediate you share access work started...

July 14, 2022

We enjoy this app. It provides customers with added protection for shipping without all of the other fees that other insurance providers have. Customer service is great!

July 11, 2022

Extremely simple to use and set up. Exactly what we needed for our store. If you already use some type of shipping insurance somewhere else, this is the perfect solution for setting up your own fees your customers can pay for to insure their package.

June 30, 2022

This App 100% replaced Route in like one day. Everyone, us & customers, are much happier. Response from support is usually like instant. This is the best app i think i have ever installed.

June 29, 2022

We used this app to help our amount of package claims and optimize our in/out cash flow. Their customer service is top notch and super quick.

June 15, 2022

My favorite shipping insurance app! With this app we can easily replace damaged orders without having to file a claim at another company. Support has also been really helpful at installing it properly in our cart drawer! 10/10

June 14, 2022

Awesome app, left Route because they collected money from us and we did not even file one claim. Now this app helps us collect money for shipping protection and Jeet and company helped us out tremendously, thanks!

June 23, 2022

My software can't be used, customers can't use this service, the first contact customer service can't give a solution, they will say that the service will be updated, the second time I contact customer service, there is no reply .After a short period of time, the account manager found me. With his help, I solved the problem smoothly and in a timely manner, and now I can use it normally.

June 2, 2022

Support was very attentive and the developers integrated the app into our theme quickly. Highly recommend!

May 26, 2022

Good results and good support!, Jeet Vyas was really helpfull when we need assistance. Good time resolution

May 20, 2022

Although I have no experience using the app yet, I used chat to help figure it out and John Dee was very helpful in explaining the process of approving a claim and getting our customer refunded for their lost package.

May 12, 2022

Great app and the customer support team is even better. Used this to replace Route and definitely do not regret it!

May 12, 2022

This app is fantastic, we used to use a competitor but now collect all funds ourselves. Their dev team was great as well. Helped us implement some changes needed.

May 8, 2022

This app does a wonderful job at creating a simple, seamless insurance component for our store. John was amazing on chat support and helped us implement a custom solution with a few tweaks to accommodate our particular needs. From all the platforms we have tried, Simply Insurance is by far the best: in its performance and its simplicity of deployment. Thank you guys, you have been amazing.

April 25, 2022

This app was easy to install and John answered my questions via chat right away. Looking forward to being able to handle shipping issues much easier while also making more revenue.

April 13, 2022

This is a very easy app to use for my store. I was having issues with Route insurance and I am glad I made the switch. Customer service is really helpful and answers questions very quickly. The app gives you full control of your claims process . I recommend it .

March 31, 2022

Ok this app is amazing! It solved my unique problem which I will explain below. But before I do I want to mention how quickly this team was able address my issues with migrating to the new 2.0 Shopify theme and make any edits to the app. I use this app to mitigate lost or stolen packages not as insurance in the normal sense. I decided against the insurance route because people will cheat the system. Most of my sales are for bulk orders for weddings that are large. The smaller orders are usually samples which most people dont care about insuring. I charge $10 for "shipping protection". So the $10 really only covers the cost of adding "Signature Required" on the label so we can insure the packages will not get lost or stolen if they are delivered directly to the customers hands and they need to sign for it. This app has solved this problem for me seamlessly!

March 21, 2022

Great, easy to use app and installation. Customer support is extremely helpful and always willing to help. Usually respond within 1-2 days. Very happy with this app and how it has helped our business as I did not like how other apps such as Route require you to enter your bank information and remove insurance as payouts from you.

March 17, 2022

The app works exactly as it should. Easy to use and the backend is easy to configure. Where this app shines in in their support. Support answers any questions immediately and not only worked with their app but helped solve and fix some problems that another app was causing with my site. Overall, I am very pleased with the experience and it doesn't seem to create any problems like so many other apps do. Positive experience all the way around!