Simply Shipping Protection
Shipping Protection - Create a self-insured upsell
Rating
4.0
feedback
135
chart
#1,976
All reviews
Rating Breakdown
Feb. 13, 2022
Very good app, working perfectly, the support very quick and helpful. If you looking for this kind of app for your shop, this is it. Highly recommended.
Using app
4 months
Total reviews
2
Average rating
5.0
Feb. 11, 2022
We had some issues when setting up the code part (due to our theme integration), so we contact support and they fixed it quickly. Immediate response and quick supprot.
Feb. 5, 2022
I have this app for a bit and the customer service is impeccable . Plus they always point out where you can get resources from. The app was easy to set up as well
Feb. 5, 2022
Percent rules do not work. They have some limitation that makes the highest you can charge $68.99. They will ask you to use flat rate rule. So prepare to make dozens of rules just to get this app to work. Doesn't seem the care about fixing the code errors.
Feb. 4, 2022
Excellent Application and great support. Essential for online shopping in todays e-commerce setting.
Feb. 3, 2022
Very helpful app. Friendly service as well. Simply chat them if you need help and they can assist quickly.
Jan. 24, 2022
The APP was great to use and helped us earn a lot of extra money, the staff were very communicative and prompt in resolving issues
Jan. 24, 2022
First time using the app. They took their time to answer questions and even install the app for me so that it would run smoothly. Thanks so much for the great customer service.
Jan. 24, 2022
This is a must have application. Through this app, we are offering in house insurance to all our customers. The integration is very simple and the support is available pretty much 24/7. Great job guys. Keep it up.
Jan. 16, 2022
5 star shipping insurance app + service to match. This is exactly what I was looking for after spending thousands of dollars with Route. Two years; and less than five, small claims, I knew I was leaving so much money on the table. I thought about hiring a programmer, but this app has everything I wanted; and more. It's affordable and ready to install in one click. Talk about instant gratification. The team was super responsive to any changes / customizations I wanted to test. I went with their suggestions; and am happy to report 90% of our customers are opting in and our conversions are up. A win-win! This is one app that every store needs to install. It can add thousands of dollars to your bottom line. Do it. You will not be disappointed.
Jan. 12, 2022
this app is so genius, many customer choose the insurance. customer service is very nice and helpful, thank you!
Jan. 18, 2022
After a long search for a 'right' insurance app for our website, we found this app and LOVE it so far. The app is performing well and it's easy and clear to use and manage. Surprisingly, many of our customers add insurance to their orders already. Itt makes us earn extra money and help our customers feel more comfortable with their purchases. Customer service is also a top-notch - very responsive and helpful. Would highly recommend it!
May 10, 2022
So far so good. I had some help with installing the app to my website and it was installed very quickly. I am hoping this will help with customers claiming lost or stolen packages. I have not had a claim through yet, but I do feel this will help me significantly when it comes to these issues. A customer now has an option at checkout to choose to want to add shipping insurance or not which is very nice!
Dec. 29, 2021
Very good app and helpful customer service. Thank you for your help on my shop.................................................................................................................................................
Dec. 28, 2021
Very easy to use and setup. The customer service team responded to our inquiries and fixed our errors very quickly.
Dec. 27, 2021
Amazing! I cannot say enough good things about this app and the customer service is always at your finger tips! 2020 was an awful year for shipping issues and being able to take care of my customers issues in house is worth every penny of a monthly charge. The revenue no longer pads someone else pockets, but lets us keep our own customers happy in house and in a timely manner. The customer can make a quick claim, we then do our side of the investigating the issue with our close carrier reps and can get the issue resolved. It is so simple. will be a long time forever customer!
Dec. 12, 2021
This app is just what I was looking for! We have had a few chargebacks for lost or stolen packages so instead of absorbing the added insurance we have our customers cover it through this app! John Dee WAS AMAZING! He was so quick to answer our questions and help me with my lack of technical knowledge in getting this app working smoothly. 100% recommended!!! Thank you so much team.
Nov. 8, 2021
This app is easy to use, quick customer service, perfect for our needs. I would definitely recommend!
Oct. 30, 2021
This is an amazing app! We have used this app for couple months now, and it works very well. Online assistance is very helpful, they always reply me very quick. 100% recommended it!!
Oct. 27, 2021
I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :)