Rating

4.5

feedback

581

Reviews

chart

#1,921

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    5%
  • Less than a month
    18%
  • Less than a year
    42%
  • More than a year
    30%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, quick installation, and helpful customer support. Many users appreciate the app's functionality in creating and customizing size charts for their online stores. The support team is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues or customization needs. However, there are a few negative reviews mentioning difficulties in exporting size charts and initial lack of response from support, which impacted the user experience negatively. Overall, the app seems to be highly recommended for its simplicity, effectiveness, and excellent customer service.

Highlights

Positive reviews highlighting ease of use and quick installation
Positive feedback on customer support responsiveness and helpfulness
Negative reviews mentioning difficulties in exporting size charts and lack of initial support response

Rating Breakdown

  • 5
    84% (486 ratings)
  • 4
    6% (36 ratings)
  • 3
    2% (12 ratings)
  • 2
    1% (6 ratings)
  • 1
    7% (41 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 25, 2024

Could not export our size charts and there is no reply from their support

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

March 8, 2024

Very impressed with how quick and easy it was to install the app and set up the various size charts. The support team have been incredibly helpful as well. Highly recommend.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Congratulations for the app that does what it should, easy to use and very clear. Thanks to the customer assistance that was fast and precise when we needed it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to write a review of the app. We're delighted you're happy with it and we'll pass on your kind words to our support team. Best

5 / 5 Share

Nov. 23, 2022

This app does exactly what it's supposed to do. It's easy, and kinda fun, to create size charts. I needed help from support to properly place the size guide button on my product page. Amrinder was quick, efficient and helped my SkateboardK9.com site to look even more professional. I'm very happy with using this app. Just keep in mind the time difference for support as they are based in the UK.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thanks so much for your review and we're honestly delighted we have managed to make size charts fun for you! Thank you for the glowing feedback for Amrinder as well. Best wishes Eastside co

5 / 5 Share

Oct. 10, 2022

Super easy to use - created size chart exactly how I needed it. Even better the pricing! Very happy with this app

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your 5 star review, we really appreciate it :) Don't forget to check out some of our other apps that can help you sell more products and improve the customer experience. Best wishes Eastside Co

All reviews

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