All reviews

Rating Breakdown

  • 5
    84% (486 ratings)
  • 4
    6% (36 ratings)
  • 3
    2% (12 ratings)
  • 2
    1% (6 ratings)
  • 1
    7% (41 ratings)
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3 / 5 Share

Feb. 12, 2021

Hi, how to edit or translate "Size Guide" link ? Thank you. Work great but this is the only negative point so far.

Using app

14 minutes

Total reviews

4

Average rating

2.8

Developer Reply

Hi - thanks for your review. I've asked our support team to contact you to answer your question today. Best Eastside Co

3 / 5 Share

March 2, 2020

App is very easy to use. I had a chart in just minutes. I also needed some specific visual modifications and the developer was very fast and easy to work with. (Update) I had to drop down the rating to 3 because the way the chart is place is really inconvenient. The chart will appear at a certain percentage of the page/screen. Example. at 50% the chart will appear half way down your product page. Even if you change 50% to 10% although the chart will now appear higher, if your other product page has a longer description and the page is now longer the 10% of the page is now lower than the other. Placement needs to be driven by pixels so that we can anchor to the top and add padding if needed. This plug in is unusable if your product pages vary in length.

Store

TMNCB

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi - just wanted to acknowledge your positive review - it's much appreciated. We're really glad you're happy with the app! Kind regards Eastside Co

3 / 5 Share

Aug. 26, 2019

I'm tried several times,Always show error when creating charts, what's the problem? Anyone can help ?

Store

linnac

Using app

22 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Hi - thanks for your review. We're sorry you're having issues getting the app working on your store. Our support team have emailed you - if you respond to their message they'll get it up and running in no time. (If you're happy with the outcome, revisiting the 3 star review would be really appreciated too.) Thanks Eastside Co

3 / 5 Share

May 2, 2019

The app works fine. But when I manually installed it, it installed to the bottom left corner of my screen. I can't figure out how to position the app at the top right where the product description is.

Using app

About 1 year

Total reviews

6

Average rating

4.7

Developer Reply

Hi Thanks for your review - we have a support team who can assist you with your query - they've sent you an email, so if you reply to that they'll be able to help! Kind regards Eastside Co

3 / 5 Share

April 23, 2019

This would be a really good app for a store that is really basic. I have a marketplace with thousands of products and I couldn't figure out a way to make the sizing charts granular enough. If I used the tag for a brand it would put all the products for the brand. The tagging was "if meets any condition then apply sizing chart". I needed "If meets all conditions then apply sizing chart." It could be I am just missing something but I couldn't find anywhere that explained this portion.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your review. I've spoken to our app support team and unfortunately the functionality you mention isn't available in the app at the moment. However, we regularly review our apps and take on board suggestions from customers, so I've added your comment to our review document to be considered in future iterations. Kind regards Eastside Co

3 / 5 Share

Jan. 25, 2019

So far so good. Easy to use and easy to assign products using tags. Would recommend to anyone who's looking for a good size chart app for the product page.

Using app

3 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 15, 2018

Great app, very informative but unfortunately quite a few limitations: 1- Customisability to fit your store design could help a lot! 2- Adding an image as a guide would be a great addition especially for complex products. 3- Faster loading times could help with productivity 4- Bulk editing could help speed up workflow. All in all, it is a great piece of kit given what you pay for. :-)

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

3 / 5 Share

Nov. 9, 2018

This size chart is very useful, it adjusts perfectly to my website theme. It would be even better if I could add a custom-made picture on top of the chart to show customers how to measure those sizes. I have actually created that graphic but got nowhere to put it, my shop focuses on visuals so it's very important that we accompany the chart with a nice picture... would love to keep using Size Matters but this is kind of giving me doubts, would definitely give 5 stars if this can be addressed

Using app

About 3 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 10, 2018

I used this app for size charting and for customer satisfied experience. It was instant with setup, I did not need to do anything. I input all sizes in cm. However I typed conversion of cm in inches in the description table and pressed saved but this did not show under my products. It would be beneficial if we could add picture size guides.

Using app

About 2 hours

Total reviews

49

Average rating

4.8

3 / 5 Share

Dec. 1, 2017

Preview features don't work. Often times takes a long time to load. Almost never works on Safari. If you edit a chart after you've made it and tied it to a specific product, It doesn't update on your store. But if you make your chart correct the first time it is a good simple chart, and their support team was very nice to me in another one of my stores.

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

April 5, 2017

Not a bad app. Waited a few days to get a response from customer service for installation. Once they contacted me it was a quick install by their team.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

3 / 5 Share

Nov. 28, 2020

Good app, simple, achieves necessary result. Needs more flexibility in styling and how charts are assigned. However, for a free app, it does the job.

Using app

About 4 years

Total reviews

2

Average rating

4.0