Rating

4.3

feedback

134

Reviews

chart

#2,693

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    13%
  • Less than a month
    42%
  • Less than a year
    25%
  • More than a year
    13%

Reviews Summary

The reviews for the ESC Size Specs app are mostly positive, highlighting its ease of use, helpful customer support, and effectiveness in creating and managing size charts. Users appreciate the app for its simplicity, quick setup, and the ability to customize size guides for different products. The customer service is praised for being responsive and efficient in resolving issues. However, there are some negative reviews mentioning issues with exporting size charts, bugs in the app, and lack of response from customer support in certain cases. Overall, the app seems to be a valuable tool for ecommerce merchants looking to enhance their size guides and improve the user experience on their online store.

Highlights

Ease of use, quick setup, customization of size guides
Helpful and responsive customer support
Issues with exporting size charts and bugs
Lack of response from customer support in some cases

Rating Breakdown

  • 5
    82% (110 ratings)
  • 4
    9% (12 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (9 ratings)

Reviews with Text

  • 100% (134)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Sept. 11, 2025

Subject: Suggestions for Enhancing ESC Size Specs Dear ESC Development Team, The new look of the ESC app is impressive and much appreciated. However, I noticed a few important functionalities that would make it even more efficient and user-friendly: Option to export all size specs codes. Quick toggle buttons to view Active and Draft entries. I kindly request you to review these suggestions and consider implementing them in upcoming updates. These features would add great value to the overall usability of the system. Thank you for your efforts and continuous improvements. Best regards, AWAIS TARIQ

Using app

Over 7 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 28, 2025

Simple, works well, looks good. Support is fast and gets it done when you need it.

Using app

About 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 22, 2025

It makes handling sizing guides easy and fast. Great support.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

1 / 5 Share

April 10, 2025

Terrible customer support, I used the paid plan, their app is full of bugs, some of the images you upload may not show, the export does not really work, it exports only the table section , so if you have a picture included in your size chart, sadly you have to leave that behind, and EVEN after you export your charts, you CAN NOT import them back to the app ! because the app does not support it's own exported file ! contacted them and asked them to help me with that, it's been 3 days, still no reply! they said it's a bug. and i'm still unable to import any charts. the table size and design is terrible and limited and full of issue, they all just ignore and ghost you and waste your time. After sending them 10 emails, ended up uninstalling the app and using another size chart plugin. it's just a waste of money I absolutely don't recommend.

Store

Nersi

Using app

6 days

Total reviews

8

Average rating

3.5

1 / 5 Share

April 10, 2025

Terrible customer support, I used the paid plan, their app is full of bugs, some of the images you upload may not show, the table size and design is terrible and limited and full of issue, they all just ignore and ghost you and waste your time. After sending them 10 emails, ended up uninstalling the app and using another size chart plugin. it's just a waste of money I absolutely don't recommend.

Store

NERSI

Using app

2 days

Total reviews

8

Average rating

3.5

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more