ESC Size Charts
The reviews for this Shopify App are quite mixed. While some users praise its simplicity, ease of use, and quick customer support, others have faced issues with the app not working after theme changes and lack of response from the support team. Positive themes include the app being easy to install, user-friendly, and providing great customer service. On the other hand, negative themes revolve around technical issues like the app not functioning properly and slow response times from the support team.
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We have been a long time customer. Today we had a new launch and started getting customer messages asking why the size charts weren't up. So we started to research and it does appear this company is defunct. They don't answer emails, quick chats or phone calls. In fact, their phone number has been deactivated for the NY office. I understand businesses close, but as a Shopify Platinum Partner this is super disappointing. No heads up was given so businesses could pivot and find a new solution for their company.
The App is suddenly not working. Have send several emails to the team. Nobody is responding. Why is this happening ?
The app backend is not opening , have emailed support , no reply in 72 hours
Was working perfectly but stopped working - have emailed support with no response
I have emailed support with no response. Dont waste your time
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