All reviews

Rating Breakdown

  • 5
    97% (227 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 100% (232)
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5 / 5 Share

Jan. 30, 2026

Skio has been a great subscription platform for our business. The product is flexible, reliable, and continues to evolve in ways that actually support real-world subscription use cases. A special shoutout to our account manager, Jordan B. He’s hands down the best AM we’ve worked with across any provider — incredibly responsive, thoughtful, and proactive in helping us get the most out of the platform. That level of partnership makes a big difference. Highly recommend Skio for teams serious about subscriptions.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Our Success Manager Sandro is always on top of things and keep us in the loop for new features of the platform and utilize whats best to increase conversions. Platform is superb and it does what it promises it does BUT what makes it better is the overall SUPPORT that the team provides from success managers to their tech support team.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Look once and don't look elsewhere. You're reading this, and either you're in two buckets: 1. You're a new brand looking to offer subscription or maybe you are and you want it be more serious. 2. You're an established brand, and you need to scale. Your current sub platform isn't doing it, and there's a few things that you need and want. My advice is choosing a subscription platform that meets your customer's needs is one of the most important things to consider for growth. As for ANY platform, ask yourself is this the platform I want to use for the next couple of years, or if I migrate to from/to, will my customer's payment tokens still be intact? Now onto the real deal: Skio is, hands down, the subscription platform Shopify brands should be using. I've demoed, implemented, optimized, and migrated from nearly every other subscription solution on the market. If there's an alternative you're considering, there's a very high likelihood I've worked with it firsthand. What sets Skio apart isn't branding or novelty, it's execution. Skio is built with a deep understanding of retention, eCommerce, and developer experience, combined into a single, cohesive subscription platform. From a technical standpoint, Skio checks every box from robust analytics and insights, surprise and delight capabilities, flow trees, to a modern, beautiful customer portal out of the box, and integrations will all the major players in the Shopify space. Just as important is the team behind the product. The Skio team brings world-class expertise in modern eCommerce and subscriptions. Whether you're evaluating offer structure, implementation strategy, or long-term MRR growth, you're working with people who deeply understand both the product and the business outcomes it drives. Huge, huge shoutout to Sandro at Skio who is an absolute gem and retention driving genius. I've been in Ecom for 7 years, and he always manages to provide some new ideas and insight on how to grow. It's not just small tips or advice, but actual working implementations that drive our growth 1% each time. I've also noticed this from the dozen others that work at Skio from the engineers, and to the sales rep who've been in the ecom game for a while too. If you're serious about subscriptions, retention, and sustainable growth, Skio is the clear choice. Install it once. Save yourself the headache. Still don't believe me? Just take a demo, and see it for yourself.

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G FUEL

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Switching to Skio was one of the best moves we've made. their customer interface is super clear for our customers to use and intuitive for our internal team. We are able to self-serve many of the features we want to deploy and always get speedy and helpful replies from their support team.

Using app

11 months

Total reviews

7

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

My first time using an off the shelf subscription management solution. In the brief year that I've been using Skio, they've released a lot of new functionality. Their team pay attention to feedback from users and focus on development. Customer support is excellent and the team and hugely knowledgable- big shout out to Elliot and Mars. Some of the analytics still need improving, which is why I cold only give a 4/5. However, the customer engagement features are excellent though and we believe Skio helps us save hundreds of subscribers each month. Highly recommend.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 21, 2025

Skio has exceeded expectations in a big way. super helpful customer service and super simple/clean transition for our migrations subscription and loyalty migrations

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Switching to Skio will be one of the smartest moves you make for your company. I've made the move for two brands that are growing very quickly. Skio has provided a level of support that is unparalleled. From their email support team, to their team on Slack, they are the best. Our dedicated account managers have been life-savers (I'm talking about Ben and Matt). They have turned us on to several new integrations that have been amazing for us. It feels like we have more of a partnership with them. They are looking out for our best interests, and it shows. Subscribers are our most important customer segment. I've been able to consolidate our subscription and loyalty programs with Skio. Now our subscribers can easily and quickly apply rewards points directly to their subscription. This was a difficult experience for our customers with our previous integration.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

We adopted Skio to launch our subscription program at Ethique, and the experience has been seamless. The setup couldn't have been easier, thanks to its robust and deep integration with Shopify. This is an extremely powerful tool, particularly with its Klaviyo integration and the ability to send SMS reminders directly from the app, allowing us to set up unique events and triggers that personalize every customer touchpoint. Furthermore, Skio's native bulk change feature is incredibly helpful for managing large catalogs, allowing major updates like migrating to Product 2.0 or performing price changes across hundreds of SKUs in just a few clicks. The subscription portal itself is exceptionally customizable, easily pulling in our brand style and design. This creates limitless opportunities to send customers through unique journeys and ensure they have the best brand experience, making the entire subscription management process highly efficient for merchants. Beyond the powerful features, their support is truly unmatched. Our success manager, Alessandro Pacitti, is always a message away to help with troubleshooting and is consistently open to hearing ideas for future roadmap development. He doesn't just wait for questions; he comes to meetings with proactive strategies on how we can fully leverage the platform to enhance our subscription service. Subscription can feel overwhelming, but Skio makes the entire merchant experience intuitive and reliable.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

The setup was incredibly easy and smooth. The Skio team was not only kind but also super helpful and talented. We’re so excited to have subscriptions live and can’t wait to see how they help us grow! So far, the integration with Shopify, customer experience, and automation have all been seamless.

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raan

Using app

About 1 month

5 / 5 Share

Nov. 3, 2025

SKIO has been beyond amazing, we are so impressed with the level of attention and service our account manager D'Tanga provides (the best!) migration was simple. We have some unique requests of skio at times but they always do their best to find quick solutions for us

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DYPER

Using app

10 months

5 / 5 Share

Oct. 30, 2025

The best there is. Having moved from another subscription app, Skio is incomparable. The best service we've ever received from a software company (Sandro has been a true gent and is genuinely top tier). We've seen subscriptions rise dramatically since being with Skio thanks to their numerous best-in-class features (cancellation flow, bespoke journeys and quick action links spring to mind). We constantly feel supported and know we're in good hands. Keep up the incredible work!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

We recently made the switch from Recharge to Skio, and the migration process was incredibly smooth and completely seamless, thanks to the amazing Skio team. Chris and Kobi handled every aspect of the transition with such attentiveness and expertise, and were highly communicative from start to finish. We felt fully supported throughout the entire process. Our Merchant Success Manager, D'Tanga, has also been a fantastic resource. We are already so happy with Skio—the platform is significantly more user-friendly, requires less customization, and its amazing out-of-the-box features are a huge win for our business. Highly recommend!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Skio's tech features are superb which is why we moved to them from recharge. We've had great improvements in LTV via the gifting rules.

Using app

10 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Oct. 7, 2025

We moved to Skio (from Recharge) 18 months ago and have found Skio to be a fantastic partner both in terms of their technology platform as well as their strategic guidance/services team. Their platform is tightly integrated into Shopify, leads the industry in key features supporting subscription retention, maximizing AOV, and minimizing cancellation due to payment method expiration. We have experienced ongoing performance improvement against our KPIs quarter after quarter as we adopt additional Skio features. Special shout-out to Skio for enabling and incentivizing consumers to add second payment methods. Well done!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Great service, team, and product. We've been with SKIO ever since we launched subscriptions and are thrilled with the decision we made.

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GHOST

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

We’ve had such a great experience working with SKIO. They’ve made managing our subscription program effortless from strategy through to execution. Sandro has been so helpful in our strategy sessions helping us to grow and optimise performance. The Migration team is excellent they were so helpful through the whole process.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

We moved from BOLD to SKIO and couldn’t be happier. Their customer service and support are genuinely amazing—fast, proactive, and solutions-focused. Any small snag was resolved quickly, and the migration from BOLD was truly seamless. The app itself is packed with features, and the customer portal is outstanding: intuitive for customers and simple for our team to manage. Yes, SKIO is more expensive than other subscription apps, but we can justify the extra expense because the thoughtful features and polish will ultimately drive more sales and retention. Their responsiveness is brilliant. If you’re inexperienced with coding or anything technical, the SKIO team are so professional and knowledgeable—they’ll either action the fix for you or provide an “idiot’s guide” that makes it easy. We say this with little hesitation: the SKIO app is amazing and the team are absolutely outstanding. We highly recommend it.

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 23, 2025

We’ve gone through three different subscription software migrations, and Skio has been by far the best, easiest, and smoothest experience we’ve had. From onboarding to launch, the process was incredibly well-managed and efficient. Their team is smart, responsive, and clearly understands the pain points that brands face with subscriptions. Post migration, we’ve been really impressed with Skio’s feature set and roadmap. They offer functionality we couldn’t get with other software's, and they’re constantly improving. Compared to other platforms we evaluated, Skio stood out as the most robust, agile, and forward-thinking. We’re excited about what’s ahead and confident we’ve partnered with the right team for the long haul. Highly recommend!

Using app

3 months

Total reviews

10

Average rating

4.9

5 / 5 Share

April 27, 2025

This app looks amazing but please consider building out a plan that is much more affordable. Would be great to switch over to Skio but it's very expensive.

Store

ALTDROP

Using app

9 minutes

Total reviews

2

Average rating

5.0