Skio Subscriptions (YC S20)

Nov. 24, 2025

Switching to Skio was one of the best moves we've made. their customer interface is super clear for our customers to use and intuitive for our internal team. We are able to self-serve many of the features we want to deploy and always get speedy and helpful replies from their support team.

Nov. 24, 2025

My first time using an off the shelf subscription management solution. In the brief year that I've been using Skio, they've released a lot of new functionality. Their team pay attention to feedback from users and focus on development. Customer support is excellent and the team and hugely knowledgable- big shout out to Elliot and Mars. Some of the analytics still need improving, which is why I cold only give a 4/5. However, the customer engagement features are excellent though and we believe Skio helps us save hundreds of subscribers each month. Highly recommend.

Nov. 21, 2025

Skio has exceeded expectations in a big way. super helpful customer service and super simple/clean transition for our migrations subscription and loyalty migrations

Nov. 20, 2025

Switching to Skio will be one of the smartest moves you make for your company. I've made the move for two brands that are growing very quickly. Skio has provided a level of support that is unparalleled. From their email support team, to their team on Slack, they are the best. Our dedicated account managers have been life-savers (I'm talking about Ben and Matt). They have turned us on to several new integrations that have been amazing for us. It feels like we have more of a partnership with them. They are looking out for our best interests, and it shows. Subscribers are our most important customer segment. I've been able to consolidate our subscription and loyalty programs with Skio. Now our subscribers can easily and quickly apply rewards points directly to their subscription. This was a difficult experience for our customers with our previous integration.

Nov. 18, 2025

We adopted Skio to launch our subscription program at Ethique, and the experience has been seamless. The setup couldn't have been easier, thanks to its robust and deep integration with Shopify. This is an extremely powerful tool, particularly with its Klaviyo integration and the ability to send SMS reminders directly from the app, allowing us to set up unique events and triggers that personalize every customer touchpoint. Furthermore, Skio's native bulk change feature is incredibly helpful for managing large catalogs, allowing major updates like migrating to Product 2.0 or performing price changes across hundreds of SKUs in just a few clicks. The subscription portal itself is exceptionally customizable, easily pulling in our brand style and design. This creates limitless opportunities to send customers through unique journeys and ensure they have the best brand experience, making the entire subscription management process highly efficient for merchants. Beyond the powerful features, their support is truly unmatched. Our success manager, Alessandro Pacitti, is always a message away to help with troubleshooting and is consistently open to hearing ideas for future roadmap development. He doesn't just wait for questions; he comes to meetings with proactive strategies on how we can fully leverage the platform to enhance our subscription service. Subscription can feel overwhelming, but Skio makes the entire merchant experience intuitive and reliable.

Nov. 4, 2025

The setup was incredibly easy and smooth. The Skio team was not only kind but also super helpful and talented. We’re so excited to have subscriptions live and can’t wait to see how they help us grow! So far, the integration with Shopify, customer experience, and automation have all been seamless.

Nov. 3, 2025

SKIO has been beyond amazing, we are so impressed with the level of attention and service our account manager D'Tanga provides (the best!) migration was simple. We have some unique requests of skio at times but they always do their best to find quick solutions for us

Oct. 30, 2025

The best there is. Having moved from another subscription app, Skio is incomparable. The best service we've ever received from a software company (Sandro has been a true gent and is genuinely top tier). We've seen subscriptions rise dramatically since being with Skio thanks to their numerous best-in-class features (cancellation flow, bespoke journeys and quick action links spring to mind). We constantly feel supported and know we're in good hands. Keep up the incredible work!

Oct. 22, 2025

We recently made the switch from Recharge to Skio, and the migration process was incredibly smooth and completely seamless, thanks to the amazing Skio team. Chris and Kobi handled every aspect of the transition with such attentiveness and expertise, and were highly communicative from start to finish. We felt fully supported throughout the entire process. Our Merchant Success Manager, D'Tanga, has also been a fantastic resource. We are already so happy with Skio—the platform is significantly more user-friendly, requires less customization, and its amazing out-of-the-box features are a huge win for our business. Highly recommend!

Oct. 16, 2025

Skio's tech features are superb which is why we moved to them from recharge. We've had great improvements in LTV via the gifting rules.

Oct. 7, 2025

We moved to Skio (from Recharge) 18 months ago and have found Skio to be a fantastic partner both in terms of their technology platform as well as their strategic guidance/services team. Their platform is tightly integrated into Shopify, leads the industry in key features supporting subscription retention, maximizing AOV, and minimizing cancellation due to payment method expiration. We have experienced ongoing performance improvement against our KPIs quarter after quarter as we adopt additional Skio features. Special shout-out to Skio for enabling and incentivizing consumers to add second payment methods. Well done!

Sept. 29, 2025

Great service, team, and product. We've been with SKIO ever since we launched subscriptions and are thrilled with the decision we made.

Sept. 25, 2025

We’ve had such a great experience working with SKIO. They’ve made managing our subscription program effortless from strategy through to execution. Sandro has been so helpful in our strategy sessions helping us to grow and optimise performance. The Migration team is excellent they were so helpful through the whole process.

Sept. 15, 2025

We moved from BOLD to SKIO and couldn’t be happier. Their customer service and support are genuinely amazing—fast, proactive, and solutions-focused. Any small snag was resolved quickly, and the migration from BOLD was truly seamless. The app itself is packed with features, and the customer portal is outstanding: intuitive for customers and simple for our team to manage. Yes, SKIO is more expensive than other subscription apps, but we can justify the extra expense because the thoughtful features and polish will ultimately drive more sales and retention. Their responsiveness is brilliant. If you’re inexperienced with coding or anything technical, the SKIO team are so professional and knowledgeable—they’ll either action the fix for you or provide an “idiot’s guide” that makes it easy. We say this with little hesitation: the SKIO app is amazing and the team are absolutely outstanding. We highly recommend it.

July 23, 2025

We’ve gone through three different subscription software migrations, and Skio has been by far the best, easiest, and smoothest experience we’ve had. From onboarding to launch, the process was incredibly well-managed and efficient. Their team is smart, responsive, and clearly understands the pain points that brands face with subscriptions. Post migration, we’ve been really impressed with Skio’s feature set and roadmap. They offer functionality we couldn’t get with other software's, and they’re constantly improving. Compared to other platforms we evaluated, Skio stood out as the most robust, agile, and forward-thinking. We’re excited about what’s ahead and confident we’ve partnered with the right team for the long haul. Highly recommend!

April 27, 2025

This app looks amazing but please consider building out a plan that is much more affordable. Would be great to switch over to Skio but it's very expensive.

April 18, 2025

We used Recharge a few years ago but encountered several issues. That’s when we had the opportunity to connect with Kennan (Skio’s founder), who helped us migrate to Skio. Given our unique setup, the process involved many steps, but his team was incredibly responsive and patient throughout—making the transition seamless. What stood out to us was Skio’s commitment to real, human communication. Unlike other subscription apps that rely on impersonal ticketing systems, Skio provided direct access to their team—a huge benefit for us. Even as Skio has grown over the years (and as one of their smaller brands), their customer service has remained exceptional. From day one, we’ve felt valued, and whenever issues arise, we know their team will work with us to resolve them—like a true partnership. Their platform is intuitive and user-friendly, and it’s become one of our most essential apps. We’re so glad we made the switch. If you’re looking for a subscription app that’s easy to use and backed by an outstanding team, I highly recommend Skio.

March 17, 2025

Simply the best subscription app on Shopify. Great support team and easy onboarding process for my new business. Plus, so many great features built in to keep customers coming back for longer.

March 2, 2025

Migrated from Recharge to Skio seamlessly, and we couldn’t be happier. Skio is in a league of its own when it comes to subscription platforms—offering a better experience for our customers and a top-tier admin interface for our team. Without a doubt, it was the right move for our business. Huge shoutout to Skio and their incredible team for making the transition smooth and delivering such an outstanding platform!

Feb. 11, 2025

Migrating from Recharge to Skio was a smooth process, and shoutout to Chris for making it so easy. He was super helpful throughout, quick to answer questions, and made sure everything transitioned seamlessly. The launch and migration went off without a hitch, and having his support made a big difference. Highly recommend Skio for anyone considering making the switch!