Skio, a Recharge Company
All reviews
Subscriptions are a big deal and we evaluated a lot of different subscription management apps - Skio brought the most to the table. Kennan and Liam are very responsive and easy to work with. Skio has a nice interface for customers and we are very happy that we made the switch - recommend very highly
Thank you so much for being here! Excited to help you and your company grow :) -Kennan
Kennan is awesome! Great customer service. He was very quick to respond to any of our questions and hiccups/issues we had along the way.
Thanks for the kind words! -Kennan
Solution is nice compare to other solutions such as recharge and few other solutions, however this app does not support all themes. Also code / documentation they provide is not very well developed to solve the errors with in-house dev team, adding snippets to theme files based on instruction generates errors and not let the app work properly. Also it does not support multilang either which is another downside of this app.
Hey there - thanks for trying our 60 day free trial! Just to clarify, we support all themes. That being said, there are many themes out there and the 1-size-fits-all code sometimes needs a little tweaking. In terms of multi-currency in the portal, that's something we're adding in the near future! Would be happy to keep you posted (and have reached out via email directly as well). Thanks for trying out Skio + hope to reconnect once we fully can serve you :) -Kennan
Just started the process to switch over from Recharge, really liking the app so far. The UI is much cleaner and easier to understand. The customer has a better experience on their end as well. Kennan from Skio was very helpful with the installation process, he took care of it all and got the app working properly. Will continue testing for a bit and then migrate over all the Recharge customers.
Great having you here and looking forward to helping your company grow :) -Kennan
*** Update after 6 months *** The SKIO team has done a really amazing job of pushing out new features and abilities. It is definitely the most expensive piece of software we use, but it provides so many benefits and the SKIO team has been amazingly responsive and helpful. I feel like every week or two that I login they've rolled out impressive new features so I get weirdly excited to open up the app and see what they've done. *** original review below *** Really like it, and we just migrated over. The Skio login and customer portal is great, and smoother than what we were personally able to implement on Recharge. The customer portal interactions just make more sense and our users find it a lot more intuitive and we're already getting fewer support requests. Kennan has been great setting us up, excited to see how Skio grows. Balancing subscriptions and customer service is a fine line between making a service that is robust and feature rich, but also straightforward and easy to use. Skio has done a great job balancing these, and building a service that is really about making it easier for customers to add or change their subscriptions. ***
Thank you so much for the kind words! We're really excited to have you and the team here and we're looking forward to helping you grow your business :) -Kennan
Skio has been a massive improvement for us over ReCharge. They were able to migrate us over quickly and painlessly, and it has made our subscription offering much easier to manage and develop. The dashboard is clean and the integrated Shopify check out makes the process seamless. Glad to have found Skio!
Thank you for being here! -Kennan
The Skio team is world-class and they go above and beyond to ensure that you're a delighted customer. Love their pace of innovation and willingness to do what it takes to help you succeed. :)
Thanks for being here :) -Kennan
We love Skio - it has been a breath of fresh air since switching over from Recharge. The support is top notch, and our customers' experience is far better than what they get with Recharge. The feature set is still slightly limited compared to some of the competitors but growing quickly. Excited to be along for the ride.
Thank you for the kind review! Been great having you here and looking forward to building out more features to help build your business :) -Kennan
SKIO . Serious competitor for ReCharge or BOLD. I have tried both and glad that we decided to move ahead with SKIO. Smooth integration with Shopify payment is exceptional. And Ken is super responsive and passionate about solving problems.
Thanks for being here! Looking forward to continuing working with you and building your business. -Kennan
Super easy to setup! Team is awesome to work with and extremely responsive. Surprisingly smooth transition from Recharge as well!
Thank you so much for being here! -Kennan
Skio has been the solution we wanted all along for our subscriptions. Not only was the migration from Recharge to Skio seamless, both the customer back-end and the admin back-end are incredibly user-friendly, straight-forward, and the entire app is well maintained. Kennan was a HUGE help and answered our questions promptly, and has continued to maintain excellent service. We'll be Skio customers for a long, long time!
Thanks you so much for the kind words! Love working with you and team and looking forward to helping you grow. -Kennan
Skio is the subscription app we've always needed! Onboarding is effortless and the backend of the app is 100x better than any of the other subscription apps out there. Excited to see the results from Group Subscriptions!
Thank you so much for being here! We're looking forward to helping you and your company grow. -Kennan
Out of the box Skio works well for single variant products, but for multi-variant products which are at different price points you might need a developer to help get this app working to how you want it. I did have some issues with getting this up and running as support is limited but now that it's in place it's working well and I appreciate the flexibility of being able to tweak the liquid ourselves to get the ideal user experience.
Thank you for being here! We're super excited to support your business and its future subscription growth :) -Kennan
Like a glass of ice water after the hell of ReCharge. This is the real deal, and their founder and customer support is next level. If you're on ReCharge, switch to Skio now. Your life will improve instantly, and you'll save money too! Cannot express how far superior Skio is!
Thanks for the glowing review! It's been great working with you and we're looking forward to working with you more! -Kennan
I have just started using Skio and I am already loving it! I have used both Bold and Recharge in the past and this is so much easier to use and looks so much better on the site. Kennan has been beyond helpful is setting this up. We cannot wait to be fully set up. Highly recommend!
Thank you for the kind words! It's great having you here! -Kennan
We decided to use Skio for our subscription products after testing out a couple of other recurring billing platforms (ReCharge and Bold). The app is easy to use and works really well for us! On top of that, the pre-launch support you get from Kennan is unbeatable. He will work with you to sort out any issues you encounter and will make sure that everything functions as you need. I highly recommend Skio!
Thank you so much for the kind words! Great working with you + looking forward to helping Big Life Journal grow :) -Kennan
Probably the best subscription app on the Shopify app store today. Works perfectly and Kennan at Skio is beyond helpful. Thanks guys!
Great to have you and the team here man! Looking forward to powering your subscriptions + word of mouth growth :) -Kennan
We have been a long-term ReCharge customer and have been waiting for a better solution for managing subscriptions. So lucky to have found Skio!!! I was blown away by how quick and simple the switch was. It provides a much smoother checkout flow for customers and is way easier for us to manage. Kennan, the founder, walked us through everything and did most of the work himself. It was a total white glove service from the start. Very happy thus far and excited to see how they continue to develop the platform.
Thank you so much for being here man! It's gonna be fun helping LYFE Fuel grow :D -Kennan
Skio is all you need. Shopify + legacy subscriptions = nightmare. And I don't say that lightly. You cannot migrate to different subscription apps, get forced to create accounts for customers, and, on top, you pay transaction fees for every subscription. Thankfully, Skio solves them all. It offers 0% subscription fees. Account free login. And free migration. It is not perfect. But way better than anything out there. Special mention to its founder, Kennan. He is a brilliant guy. He helped me migrate from a legacy subscription app without any disturbance. I cannot highly recommend Skio if you are a small company or a startup. You know that Skio is in the same boat as you and that your voice will be heard in shaping the development of the app. I can't wait to grow alongside Skio & Kennan.
Thanks for the kind words - can't wait to grow along with Sow and you as well! -Kennan
Thank you Kennan for this great support. It`s a great app. I would recommend it to everyone. The idea is great its like a snowball system
Thank you! We're looking forward to working with you and the team :D -Kennan
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