Skio, a Recharge Company

We've had a very bad experience with Skio, so please beware. First off, Skio is missing core functionality (exporting customers, limited variable data for notifications, limited ability to set rules around charge dates) - we requested that functionality during the 6 months that we were using Skio, but were told that not enough other customers were asking for it. The bigger issue was that Skio accidentally charged customers who had previously canceled their subscriptions. On top of that, Skio also continued to send renewal emails to our customers with broken links months after we offboarded from Skio and moved to Recharge. Skio is a new company and I hope they continue to improve their product, but we had to move off because of the missing functionality, continued mess-ups that eroded customer trust, and lack of accountability to get it right next time.

We're excited to grow our business w/ Skio. It's a new platform - so it has some rough edges - but it's already vastly better for our customers than Recharge (where we migrated from). And the team is shipping updates/upgrades to the platform every day, it seems like. Have had a great experience working with the team so far. They are super responsive and receptive to feedback.

Easy to use and we received incredible support from Kennan and his team. Seamless implementation and great user experience

Skio fixes all the problems we were having with that other subscription partner. Its seamless interface is so easy to use, which allows us to provide the best subscription experience to our customers. The team is awesome and I'd recommend Skio to companies looking to make the switch or adding subscription to their sites for the first time.

Works really well. There's certainly some more features on our wishlist but the support team are responsive and it converts better than other subscription solutions we've experimented with.

Ive used Bold Subscriptions and Recharge before, I much prefer Skio, The back end is simple and the no password login is so much better than a typical password solution, especially for a site people only log in to once or twice a year.

We're just starting out with Skio, but they've been great to communicate with and have been extremely helpful in the migration from Bold. We're excited to provide our customers a much easier solution for subscription management!

So glad to have made the switch from ReCharge to Skio. The migration process was seamless and the Skio team was super helpful and attentive throughout.

I use to use recharge and the service became garbage when we switched over to dawn x shopify 2.0 Skio cleaned up, dont look anywhere else as this is the best service out there for subscriptions

ReCharge Checkout and all its curses on our conversions are a thing of the past! Skio keeps your subscription purchases in Shopify native checkout. The team at Skio made the transition as smooth as it could be, and made sure our migration of 3700+ subscriptions went through without a hitch. They are super quick to respond to requests and to help troubleshoot. The customer login experience is far easier than what we used to have with ReCharge. Haven't seen the group subscriptions discount with friends materialize into much yet but that's probably just because it's too soon. We considered switching to Bold, OrderGroove and Skio. In the end Skio got our business. May ReCharge rest in peace.

So glad we found Skio and switched from Bold subscriptions. It's night and day difference in terms of usability both on the back end and the customer side. We were running into all sorts of problems with shipping rates and customers not being able to log into their accounts, but Skio solved all of that. The personal support and help with the migration has been awesome too! Skio is the future for anyone doing subscriptions on Shopify.

Subscriptions are a big deal and we evaluated a lot of different subscription management apps - Skio brought the most to the table. Kennan and Liam are very responsive and easy to work with. Skio has a nice interface for customers and we are very happy that we made the switch - recommend very highly

Kennan is awesome! Great customer service. He was very quick to respond to any of our questions and hiccups/issues we had along the way.

Solution is nice compare to other solutions such as recharge and few other solutions, however this app does not support all themes. Also code / documentation they provide is not very well developed to solve the errors with in-house dev team, adding snippets to theme files based on instruction generates errors and not let the app work properly. Also it does not support multilang either which is another downside of this app.

Just started the process to switch over from Recharge, really liking the app so far. The UI is much cleaner and easier to understand. The customer has a better experience on their end as well. Kennan from Skio was very helpful with the installation process, he took care of it all and got the app working properly. Will continue testing for a bit and then migrate over all the Recharge customers.

*** Update after 6 months *** The SKIO team has done a really amazing job of pushing out new features and abilities. It is definitely the most expensive piece of software we use, but it provides so many benefits and the SKIO team has been amazingly responsive and helpful. I feel like every week or two that I login they've rolled out impressive new features so I get weirdly excited to open up the app and see what they've done. *** original review below *** Really like it, and we just migrated over. The Skio login and customer portal is great, and smoother than what we were personally able to implement on Recharge. The customer portal interactions just make more sense and our users find it a lot more intuitive and we're already getting fewer support requests. Kennan has been great setting us up, excited to see how Skio grows. Balancing subscriptions and customer service is a fine line between making a service that is robust and feature rich, but also straightforward and easy to use. Skio has done a great job balancing these, and building a service that is really about making it easier for customers to add or change their subscriptions. ***

Skio has been a massive improvement for us over ReCharge. They were able to migrate us over quickly and painlessly, and it has made our subscription offering much easier to manage and develop. The dashboard is clean and the integrated Shopify check out makes the process seamless. Glad to have found Skio!

The Skio team is world-class and they go above and beyond to ensure that you're a delighted customer. Love their pace of innovation and willingness to do what it takes to help you succeed. :)

We love Skio - it has been a breath of fresh air since switching over from Recharge. The support is top notch, and our customers' experience is far better than what they get with Recharge. The feature set is still slightly limited compared to some of the competitors but growing quickly. Excited to be along for the ride.

SKIO . Serious competitor for ReCharge or BOLD. I have tried both and glad that we decided to move ahead with SKIO. Smooth integration with Shopify payment is exceptional. And Ken is super responsive and passionate about solving problems.