Skio, a Recharge Company for Shopify

Skio, a Recharge Company

The subscription platform top brands graduate to.
Rating
5.0
Feedback
239
Reviews
Chart
#510
Shopify

All reviews

5 / 5 Share
May 11, 2022

Extremely happy to have deployed Skio! Migration process was amazingly smooth and on time, customer portal/order management and omg the passwordless customer login - thank you.

Store Using app Total reviews Average rating
UPTIME Energy 23 days 7 4.1
Developer Reply

Appreciate the review Uptime team! We're so grateful to have you as a partner :-) -Kennan

5 / 5 Share
May 11, 2022

We've been on one of the major subscription providers since we've started the company. Thank the lord for SKIO, because we aren't any more! Skio is, hands down, the fastest and most nimble sub system I've seen in the shopify ecosystem. The team is second to none. I've been in ecom for 20+ years and they are by far setting the standard to become a Tier I player. Don't sleep on Skio for subscriptions no matter what vertical you're in.

Store Using app Total reviews Average rating
BUBS Naturals 5 months 7 4.4
Developer Reply

Thank you so much for the thoughtful review! We're so stoked to be on this journey with you :-) -Kennan

5 / 5 Share
May 4, 2022

Incredible app and incredible team!! They integration with shop pay is so valuable and helps conversation rate a ton.

Store Using app Total reviews Average rating
Javy Coffee 15 days 6 5.0
Developer Reply

Thanks for the review! We appreciate having you as a partner and can't wait to see where the future takes us :-) -Kennan

5 / 5 Share
May 3, 2022

Switched from Recharge to Skio and have been very impressed so far. Easy migration and I love the single Shopify checkout!

Store Using app Total reviews Average rating
Wellnesse About 1 month 11 5.0
Developer Reply

Appreciate the review! We're stoked to have you as a partner :-)

5 / 5 Share
May 3, 2022

Some minor issues migrating from Recharge, but the team was extremely attentive with making sure everything was working and fixing any issues that arose. Ultimately we're now on a platform that gives our customers a significantly better experience and much more control of their subscriptions. I'm confident Skio will allow us to take our business to the next level while, most importantly, keeping our customers happy.

Store Using app Total reviews Average rating
Future Kind 28 days 21 4.9
Developer Reply

We're so grateful to have you as a partner! Thank you Future Kind team :-) -Kennan

5 / 5 Share
May 3, 2022

We are going to be using Skio for our Shopify checkout to bundle hardware sales with software subscriptions. The team is extremely responsive and helpful.

Store Using app Total reviews Average rating
Backbone 6 months 2 5.0
Developer Reply

Stoked to have you as a partner! Can't wait to see where the future takes us :-) -Kennan

5 / 5 Share
May 3, 2022

The Skio team have been great working with us to provide a customised solution to our subscription needs, which has led to remarkable uptake in just a few weeks. Passwordless login is seamless and the customer portal is intuitive for customers to use. Thoroughly recommended!

Store Using app Total reviews Average rating
Nutrition Kitchen HK 3 months 4 5.0
Developer Reply

Really appreciate the review! We're so excited to have you as a partner :-) -Kennan

5 / 5 Share
April 29, 2022

We made the switch from the Bold Subscription App and it was very simple to get used to. The range of actions is very easy to understand for both the customer and the company when making changes to subscription information. They did not have all the features we were used to right away. However, we definitely asked, and they definitely delivered. Responsive support and seamless customer/subscription interaction have made my job easier.

Store Using app Total reviews Average rating
Barukas 9 months 5 5.0
Developer Reply

Thanks so much for the review! Glad we could help make things easier for your team :-) -Kennan

5 / 5 Share
April 28, 2022

Skio app is very easy to use compared to other subscription-based platforms, especially for editing/modification; everything is made simple as the necessary features are provided in separate buttons in each profile. Their customer service team is also very friendly and assists us right away whenever we need help.

Store Using app Total reviews Average rating
A Good Company 11 months 4 4.8
Developer Reply

We're so stoked to have you here! Can't wait to see where the future takes us :-) -Kennan

5 / 5 Share
April 27, 2022

We switched from Recharge to Skio 3 months ago and it's been one of the best decisions we've made that actually adds value to both our customers and our team. Building great subscription software is not easy and, even though Skio still has to figure a number of things out, the speed and care with which they approach development are remarkable. They are approachable and fix/help with matters really quickly.

Store Using app Total reviews Average rating
FODZYME 3 months 4 5.0
Developer Reply

Appreciate the thoughtful review! We're so grateful to have you as a partner :-) -Kennan

5 / 5 Share
April 27, 2022

Thrilled about Skio! Speed and responsiveness of development team is phenomenal. Also love the passwordless login system that replaces the default Shopify login. So much easier for our customers. Looking forward to the partnership ahead with Skio!

Store Using app Total reviews Average rating
Wonder Monday 19 days 4 5.0
Developer Reply

We're so stoked to have you as a partner! Looking forward to the future as well :-) -Kennan

5 / 5 Share
April 27, 2022

So much better than Recharge... night and day. Easy to use dashboard, and we just need to go through Shopify for everything (not two apps, like Recharge)!

Store Using app Total reviews Average rating
Windmill Air About 1 month 4 5.0
Developer Reply

Thanks for the review! We're so glad you're happy with the product and grateful to have you as a partner :-) -Kennan

5 / 5 Share
April 27, 2022

If you're reading this, that means you're probably on the fence between which is the best Shopify subscription app for you. Stop researching and install this app now! Having worked with almost every subscription app over the years we were a bit skeptical at first, and the initial cost was a bit more expensive than what we were currently using, ReCharge. Here are just a few reasons why Skio so much better than ReCharge: 1. Customer login is a breeze, and ACTUALLY works. When we were on ReCharge we would get daily support tickets from customers saying they couldn't login. This would then force us to walk them through an "account reset". Not only is it confusing for the customer, but frankly it made us look like we had no idea what we were doing as a company. This got so bad and frustrating for customers that we lost multiple members because they were consistently annoyed with not being able to login and just decided to cancel all together. 2. The user interface is so simple that you don't need to spend days developing training content and FAQs for your customers. Within HOURS of us rolling out Skio we received multiple emails from customers saying how they loved the new customer portal and how intuitive it is. I think anyone would agree that those are the customer inquiries you want to receive. 3. Their support team is on it. Yes, they are a smaller company, so hopefully this level of service maintains with growth, but so far it has been amazing. 4. The migration was painless and their team helped us through everything. Just a few exports from ReCharge and we were ready to go. The one downside that we've seen so far is they don't support gift cards that well. We're told this is a limit with the Shopify side so there's not much they can do at this point, which makes sense. We've implemented a work around for the time being, and hopefully future updates to the platform and Shopify in general will better support gift cards. At the end of the day, we are extremely happy with Skio and are excited to see what they do with the platform to continue expanding functionality and integrations. Keep it up Team Skio!

Store Using app Total reviews Average rating
Boo 18 days 3 5.0
Developer Reply

Wow thank you for such a thorough review Boo team! We're so glad you've been happy with your experience and we're very grateful to have you as a partner :-) -Kennan

5 / 5 Share
April 27, 2022

We switched from ReCharge this month and our subscription orders are already up +300% MoM. The best onboarding process and our customers are loving how easy it is to customize their subscriptions. Couldn't recommend more!

Store Using app Total reviews Average rating
Hardworking Gentlemen About 1 month 4 5.0
Developer Reply

Appreciate the kind words! So grateful to have you as a partner :-) -Kennan

5 / 5 Share
April 27, 2022

Kennan and the team were great and really helped us out with setup. I'm very impressed by their hands-on approach, and their ability to accommodate complex subscription models.

Store Using app Total reviews Average rating
Tidbyt 4 months 1 5.0
Developer Reply

Thank you so much Tidbyt team! Appreciate the kind review :-) -Kennan

5 / 5 Share
April 27, 2022

The BEST subscription app I've found by far. Feature Development > Insanely fast Support > Amazing Migration > Took care of everything for me Shopify Checkout > An absolute game changer Since moving to Skio, we took our subscriptions with flat/negative user growth for the last 2+ years and have been growing our MRR by around 10-20% per month. I think the real thing here is that you need to stop holding out for legacy providers to upgrade. They're working with "spaghetti code". Their changes are so slow and labor-intensive because they are built on a faulty code-base that their too entrenched in to move away from. Skios base is super lightweight and modular. Requests I've put in with them take weeks vs years if they ever even get around to it. Switching to Skio was probably our best business decision so far this year.

Store Using app Total reviews Average rating
ZOX 7 months 13 4.4
Developer Reply

Thanks for such a great review! We're so stoked to have you as a partner and can't wait for the journey to continue :-) -Kennan

5 / 5 Share
April 19, 2022

Recently made the swap from our previous subscription app and very glad we did. So far we've been nothing but impressed. The team at Skio is super fast and responsive. The admin and user account pages are leaps and bounds better than the competition. Skio looks like it will be a very positive change for our site.

Store Using app Total reviews Average rating
SOSHE Beauty 15 days 3 5.0
Developer Reply

Thanks so much! We're so excited to have you and the team onboard :-) -Kennan

5 / 5 Share
April 18, 2022

Started off w/ Skio, havn't looked back. The team is great, very responsive, and is very useful in getting our store quickly onboarded. Highly rec!

Store Using app Total reviews Average rating
Dog Is Human About 1 month 3 5.0
Developer Reply

So stoked to have you as a partner! Excited to see where the future takes us :-) -Kennan

5 / 5 Share
April 6, 2022

We've been using Skio for close to a year now and have loved it ever since. Support has been amazing, updates have been amazing, and overall, the roadmap on features coming is amazing! I cannot recommend this app enough! Especially for anyone looking to make the jump from Recharge (or other), their team makes it so seamless to make the switch over. Highly recommend!

Store Using app Total reviews Average rating
Muddy Bites 10 months 4 5.0
Developer Reply

We're so grateful to have you as a partner! Can't wait to continue the relationship and see where the future takes us :-) -Kennan

5 / 5 Share
April 4, 2022

Awesome app so far, and constantly adding updates. Great team helping us through the setup and migration process.

Store Using app Total reviews Average rating
Culture Pop 18 days 1 5.0
Developer Reply

Great having you/team here + looking forward to the future! -Kennan

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