Skio Subscriptions (YC S20)
Sell subscriptions without ripping your hair out.
Rating
5.0
feedback
234
chart
#8,478
All reviews
Rating Breakdown
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May 3, 2022
Switched from Recharge to Skio and have been very impressed so far. Easy migration and I love the single Shopify checkout!
Appreciate the review! We're stoked to have you as a partner :-)
May 3, 2022
Some minor issues migrating from Recharge, but the team was extremely attentive with making sure everything was working and fixing any issues that arose. Ultimately we're now on a platform that gives our customers a significantly better experience and much more control of their subscriptions. I'm confident Skio will allow us to take our business to the next level while, most importantly, keeping our customers happy.
We're so grateful to have you as a partner! Thank you Future Kind team :-) -Kennan
May 3, 2022
When I say you should run away from all other subscription apps. RUN. Skio is the subscription app that everything else should have been but never was. First off the team has been incredibly helpful in getting us set up. They are quick, knowledgable, and super accessible, not like some of the other companies. The UX and UI on the admin side is fantastic and for the customer side everything is seamless. I absolutely love the customer portal, it makes having a subscription easy and fun, not boring and conducive to churn. I highly recommend using SKIO for your subscription needs.
Thank you for such a thoughtful review! We're so grateful to have you as a partner and excited to be on this adventure with you :-) -Kennan
May 3, 2022
We are going to be using Skio for our Shopify checkout to bundle hardware sales with software subscriptions. The team is extremely responsive and helpful.
Stoked to have you as a partner! Can't wait to see where the future takes us :-) -Kennan
May 3, 2022
The Skio team have been great working with us to provide a customised solution to our subscription needs, which has led to remarkable uptake in just a few weeks. Passwordless login is seamless and the customer portal is intuitive for customers to use. Thoroughly recommended!
Really appreciate the review! We're so excited to have you as a partner :-) -Kennan
April 29, 2022
We made the switch from the Bold Subscription App and it was very simple to get used to. The range of actions is very easy to understand for both the customer and the company when making changes to subscription information. They did not have all the features we were used to right away. However, we definitely asked, and they definitely delivered. Responsive support and seamless customer/subscription interaction have made my job easier.
Thanks so much for the review! Glad we could help make things easier for your team :-) -Kennan
April 28, 2022
Skio app is very easy to use compared to other subscription-based platforms, especially for editing/modification; everything is made simple as the necessary features are provided in separate buttons in each profile. Their customer service team is also very friendly and assists us right away whenever we need help.
We're so stoked to have you here! Can't wait to see where the future takes us :-) -Kennan
April 27, 2022
We switched from Recharge to Skio 3 months ago and it's been one of the best decisions we've made that actually adds value to both our customers and our team. Building great subscription software is not easy and, even though Skio still has to figure a number of things out, the speed and care with which they approach development are remarkable. They are approachable and fix/help with matters really quickly.
Appreciate the thoughtful review! We're so grateful to have you as a partner :-) -Kennan
April 27, 2022
Thrilled about Skio! Speed and responsiveness of development team is phenomenal. Also love the passwordless login system that replaces the default Shopify login. So much easier for our customers. Looking forward to the partnership ahead with Skio!
We're so stoked to have you as a partner! Looking forward to the future as well :-) -Kennan
April 27, 2022
So much better than Recharge... night and day. Easy to use dashboard, and we just need to go through Shopify for everything (not two apps, like Recharge)!
Thanks for the review! We're so glad you're happy with the product and grateful to have you as a partner :-) -Kennan
April 27, 2022
If you're reading this, that means you're probably on the fence between which is the best Shopify subscription app for you. Stop researching and install this app now! Having worked with almost every subscription app over the years we were a bit skeptical at first, and the initial cost was a bit more expensive than what we were currently using, ReCharge. Here are just a few reasons why Skio so much better than ReCharge: 1. Customer login is a breeze, and ACTUALLY works. When we were on ReCharge we would get daily support tickets from customers saying they couldn't login. This would then force us to walk them through an "account reset". Not only is it confusing for the customer, but frankly it made us look like we had no idea what we were doing as a company. This got so bad and frustrating for customers that we lost multiple members because they were consistently annoyed with not being able to login and just decided to cancel all together. 2. The user interface is so simple that you don't need to spend days developing training content and FAQs for your customers. Within HOURS of us rolling out Skio we received multiple emails from customers saying how they loved the new customer portal and how intuitive it is. I think anyone would agree that those are the customer inquiries you want to receive. 3. Their support team is on it. Yes, they are a smaller company, so hopefully this level of service maintains with growth, but so far it has been amazing. 4. The migration was painless and their team helped us through everything. Just a few exports from ReCharge and we were ready to go. The one downside that we've seen so far is they don't support gift cards that well. We're told this is a limit with the Shopify side so there's not much they can do at this point, which makes sense. We've implemented a work around for the time being, and hopefully future updates to the platform and Shopify in general will better support gift cards. At the end of the day, we are extremely happy with Skio and are excited to see what they do with the platform to continue expanding functionality and integrations. Keep it up Team Skio!
Wow thank you for such a thorough review Boo team! We're so glad you've been happy with your experience and we're very grateful to have you as a partner :-) -Kennan
April 27, 2022
We switched from ReCharge this month and our subscription orders are already up +300% MoM. The best onboarding process and our customers are loving how easy it is to customize their subscriptions. Couldn't recommend more!
Appreciate the kind words! So grateful to have you as a partner :-) -Kennan
April 27, 2022
Kennan and the team were great and really helped us out with setup. I'm very impressed by their hands-on approach, and their ability to accommodate complex subscription models.
Thank you so much Tidbyt team! Appreciate the kind review :-) -Kennan
April 27, 2022
The BEST subscription app I've found by far. Feature Development > Insanely fast Support > Amazing Migration > Took care of everything for me Shopify Checkout > An absolute game changer Since moving to Skio, we took our subscriptions with flat/negative user growth for the last 2+ years and have been growing our MRR by around 10-20% per month. I think the real thing here is that you need to stop holding out for legacy providers to upgrade. They're working with "spaghetti code". Their changes are so slow and labor-intensive because they are built on a faulty code-base that their too entrenched in to move away from. Skios base is super lightweight and modular. Requests I've put in with them take weeks vs years if they ever even get around to it. Switching to Skio was probably our best business decision so far this year.
Thanks for such a great review! We're so stoked to have you as a partner and can't wait for the journey to continue :-) -Kennan
April 26, 2022
Skio has been an excellent all in one subscription solution. The team helped to make the migration process seamless, and we've subsequently been able to minimize many of the issues experience on our previous subscription platform. Plus, the customer support and responsiveness is unmatched. Thank you Skio!
Thank YOU Simulate! We're so grateful to have you as a partner and excited to see where the future takes us :-) -Kennan
April 20, 2022
Finally someone did subscriptions right. It's all about the seamless login and reducing customer frustration. SKIO has progressed subscription tech multiple leaps forward from recharge. Love the product and the team.
Appreciate the kind words! And so glad to have you as a partner :-) -Kennan
April 19, 2022
Recently made the swap from our previous subscription app and very glad we did. So far we've been nothing but impressed. The team at Skio is super fast and responsive. The admin and user account pages are leaps and bounds better than the competition. Skio looks like it will be a very positive change for our site.
Thanks so much! We're so excited to have you and the team onboard :-) -Kennan
April 18, 2022
Started off w/ Skio, havn't looked back. The team is great, very responsive, and is very useful in getting our store quickly onboarded. Highly rec!
So stoked to have you as a partner! Excited to see where the future takes us :-) -Kennan
April 6, 2022
We've been using Skio for close to a year now and have loved it ever since. Support has been amazing, updates have been amazing, and overall, the roadmap on features coming is amazing! I cannot recommend this app enough! Especially for anyone looking to make the jump from Recharge (or other), their team makes it so seamless to make the switch over. Highly recommend!
We're so grateful to have you as a partner! Can't wait to continue the relationship and see where the future takes us :-) -Kennan
April 4, 2022
Awesome app so far, and constantly adding updates. Great team helping us through the setup and migration process.
Great having you/team here + looking forward to the future! -Kennan