Skio, a Recharge Company
All reviews
Love Skio. Shoutout to Josiah for a quick/painless migration, even from Woo! Passwordless login is also making our subscriber experience much better. Definitely a huge upgrade after working with woocommerce for the past years.
DUDE. We switched over from ReCharge because we couldn't answer simple questions like: "What's the average number of subscription orders?" and "what's the subscriber LTV over 6 months? 12 months?" We switched to Skio, and bam, easy as pie. The analytics dashboard tells me everything I need to know and more. Practically every metric that I have any interest in I can find with ease. In addition, the Buy Box is STELLAR and modern, with no coding. It's so easy to create subscription offers, and that makes my job running the business 10x easier. Do I recommend Skio? WITHOUT QUESTION. Don't think twice. As their sales team for a demo, and prepare to be wowed.
Big shoutout to Shaw for his dedicated work to migrate our subscriptions! We have had issues integrating with Zipify but Shaw worked tirelessly to get us ready for a big product launch and wrote some custom code to get it operational in time. Very grateful!
So far so good! We have been impressed with the ease of use for our customers of the Skio Customer Portal. Overall pretty happy. The price is a little high for small shops so we will see if we stick with it but if it helps with customer retention it will hopefully be worth it! Would love to see pricing tear for smaller stores, maybe based on an orders processed per month tier model.
Skio has been a great team & service to work with for supporting our subscription needs on Shopify. They offer a lot of features we didn't previously have (Analytics and automatic Dunning, for examples). They have excellent analytics tools, many APIs for integration in our own Customer Portal and have been quick to respond to our needs.
Atul at Skio provided absolutely amazing customer service, going above and beyond my expectations. He was able to help me set up automations & a new selling plan for our current promotion. Very fast response time and provided all the information necessary to feel confident in launching our new promotion. Thanks team!
Perfect experience with Skio! Great software that is very easy to use and lots of support onboarding. It has integrated perfectly into our Shopify store and Klaviyo flows. Customer experience is great and our new signups began to increase immediately. Backstory on why we ended up with Skio... Our store has run a subscription for a few years, but we needed to migrate from our outdated platform. Our subscription has an unusual setup, and when I talked to everyone else to find out if we'd be compatible - they ran through their sales pitch and basically said, just change your model to align with how we work. Skio took the time to understand what we were doing, and brainstormed how we could use their tools (which are thorough, intuitive, and very flexible) to accomplish our particular subscription goals. Special thanks to Karl for all his help :)
What I love about working with SKIO is that they have a great Support Team. Sandro and all of the customer success team members we have worked with go above and beyond to actually dive into our numbers, proactively recommend solutions, and bring examples to the table. We feel that our success is indicative of their success, and we are all working towards the same goal. I fully recommend SKIO and the platform.
We only recently started with SKIO after trying two competitors and realizing that this year (2024) SKIO had caught up with a number of functionalities that are both essential for our customers and in fact did cause substantial difficulties on the competitors' platforms. Migration went super smooth and we are excited to fully launch all functionalities now.
If you're looking for a Shopify subscription platform, Skio is the one. We migrated across to them from Recharge and the process was seamless. Their attention to detail and assistance throughout the migration was second to none and we've been very impressed with their service since then. Also, their analytics are far superior to the other platforms out there, making it easy to really dig into the details.
Skio is one of my favorite vendors to work with. My rep (Sandro) is always available for questions, offers optimizations, and offered additional calls when I needed help. I haven't used any other subscription platforms, and don't need to look for any other options! We've seen a huge increase in subscription revenue in my first month.
We just migrated to Skio, away from Recharge, and we're very impressed with the product and the team behind it. They've responded to all our problems promptly and been very personable too. That said, "all our problems" is not that many, because the platform works so smoothly! Everything's more straightforward and user-friendly both for our team and our customers, so we are very happy. Thanks particularly to Josiah and Ben for their help in setting us up & troubleshooting our concerns afterwards!
Excellent customer service at Skio! We had such a smooth and painless transition from our original provider to Skio. Shaw did an awesome job walking us through the steps and answering my endless questions.
Love skio! Shoutout to Kobi and the migration team for sticking with us and making it a painless migration! Everything made managing our Brush Club subscribers much easier. Their portal is easy to navigate, and they offer tons of seamless integrations, enhancing our subscriber experience significantly. We've tried many other subscription apps, and nothing compares to the level of care skio has put into its platform. In my eyes, skio is living up to its tagline: "Sell subscriptions without ripping your hair out."
Stoked to have Triple Bristle as a partner! Happy to hear you had such a great and painless migration. Can't wait to see where the future takes us. :-) -Kennan
Every person at Skio has been a pleasure to work with - efficient, detail-oriented and dedicated to making the transition as smooth as possible. Highly recommend!
Thank you so much for the review Bear's Fruit! Excited for this journey ahead together :-) -Kennan
Seamless onboarding. Responsive + skilled team. Thrilled to start leveraging Skio more!
Thank you so much Highland Style Co! Love hearing you had a seamless onboarding. Looking forward to a wonderful future together! :-) -Kennan
Just finished the migration process from Bold subscriptions with the Skio team and it was a breeze.
Love working with Opopop! Happy to hear migration was a breeze. Thanks for being part of the Skio family + excited for the journey ahead :-) -Kennan
Great app, seamless migration from other platform, great CS and good roadmap for new features.
Thank you for taking the time to write a review Papaya! It is wonderful to hear you had a seamless migration. Looking forward to a great future together! :-) -Kennan
I migrated over from recharge. The team at recharge was non existent. Skios team is amazing, helped us migrate over and set up all the flows. The whole skio widget and portal is so much better. Great app, great team, great service. I can confidently say Skio is the best subscription app on the market
Thank you so much for being here Ankhway! Happy to hear you are having such a wonderful experience with our app and team. Looking forward to a great future together! :-) -Kennan
We recently integrated the Skio Subscriptions app into our Shopify store, and it has been an absolute game-changer! Setting it up was a breeze, thanks to the intuitive interface and fantastic customer support. The app seamlessly integrates with our existing setup, making it easy for our customers to manage their subscriptions directly from our website. The Build-A-Bundle feature has transformed how we offer products. Its user-friendly interface allows customers to easily create custom bundles, which has significantly boosted our average order value. Overall, the Skio Subscriptions app has been a vital addition to our Shopify store. It has not only improved our operational efficiency but has also enhanced our customer experience. Highly recommend for any e-commerce business looking to dive into or expand their subscription offerings!
Thank you so much for the thorough and honest review Half Bak'd! Happy to hear that your migration was a breeze. We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-) -Kennan
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