Skio Subscriptions App
The subscription platform top brands graduate to.
Rating
5.0
feedback
240
chart
#614
All reviews
Sept. 19, 2023
Working with SKIO has been incredible - Upgrading our subscription platform has been on the top of our to-do list for a while now, but the task seemed daunting. The SKIO team made the process quick, seamless, and worry-free! With our new SKIO platform now live and running, we've been able to take advantage of performance and retention features that just we're possible with other apps!
Thank you for your review Mindhoney! Appreciate the kind words! Happy to hear you had an incredible experience. So grateful to have you as a partner. :-) -Kennan
Sept. 15, 2023
As the Director of Retention at Kitsch, a beauty company with a significant focus on subscription-based products, I've had the pleasure of integrating and working with Skio for the past few months. To say that Skio has been a game-changer for our subscription management would be an understatement. One of the most critical aspects of retention is the user experience, and Skio excels in this domain. The app offers a hosted subscription portal that's not just easy for our team to manage but is also incredibly user-friendly for our customers. The passwordless login feature is a subtle but impactful touch that makes the entire process smoother for our users. Additionally, Skio's analytics dashboard makes it quick and easy to monitor cohort retention, subscription program health, and more. The comprehensive array of metrics, including MMR and AOV, has given us rich insights into our subscription business. We've been able to pinpoint what's working, identify areas for improvement, and make data-driven decisions more confidently than ever before. The built-in upselling tool has been another boon. Not only has it contributed to an increase in our subscription average order value, but it has also given us another avenue to delight our existing customers with additional products and services. Advanced capabilities like half skips and product swaps have further enriched our toolkit for customer retention. The value it brings to the table more than justifies the investment. From the user experience to analytics and additional features, Skio has proven to be a holistic solution for managing our subscription business. I wholeheartedly recommend Skio to any Shopify store looking to supercharge their subscription management and customer retention efforts.
Thank you so much for the thorough and honest review KITSCH! Happy to you are enjoying features such as the passwordless login, our analytics dashboard and the built-in upselling tool. We're beyond thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-) -Kennan
Sept. 14, 2023
We've recently started using Skio, and I'm truly impressed with the onboarding process. Everything went smoothly, and the technical support was both fast and helpful. We've already acquired our first subscription customers. I LOVE IT!
Thanks for the review and kind words Openface! Happy to hear you were impressed with the onboarding process. We're so grateful to have you as a partner and can't wait to see where this journey takes us :-) -Kennan
Sept. 13, 2023
Absolutely amazing app! the onboarding + sales team are super experienced and offer as smooth as a transition as possible. The interface is extremely easy to use while also offering a wide array of intricate features such as GWPs, email outreach, & a comprehensive analytics dashboard. I went through several different vendors and did and in-depth comparison, Skio seemed to be the most complete and after boarding I can say that the product holds true to expectations! would recommend.
Thank you for the kind words! We appreciate the recommendation. So grateful to have about-face as a partner and can't wait to see where this journey takes us :-) -Kennan
Sept. 12, 2023
Great app! Really found their onboarding team extremely useful - as a non-technical founder it's been really useful working with a team of people really well versed in the space who know what they're doing.
Thank you so much for being here Modern Mammals! We appreciate your review. Looking forward to a great future together! :-) -Kennan
Sept. 12, 2023
Super easy installation and love the application so far. Transferred from Bold and am extremely happy
Thank you so much for your review! Happy to hear you had a great migration experience! Grateful you are part of the Skio family Akasha Superfoods! :-) - Kennan
Sept. 11, 2023
Top-notch care from the Skio team! Our migration from Recharge to Skio was seamless thanks to their awesome team. From start to finish they were organized, patient, thorough, and very responsive. We've been migrated over for a few weeks now, and their team continues to provide excellent support. It's easy to get them on calls and work through any various questions that pop up as we learn a new platform. Overall they've done an excellent job at making our brand feel important and valued, and they've delivered on all the features and perks we were sold on to make the switch. Couldn't be happier with the new platform and the growing success of our subscription business!
Wow, thank you so much for the review! Happy to hear you had a top-notch experience with our team. We're so grateful to have you as a partner and can't wait to see where this journey takes us :-) -Kennan
Aug. 29, 2023
Platform has everything we wanted and team is awesome. Migrated from another platform a few weeks ago and have already seen a marked impact on our business. Skio will be a game-changer for us. If you're on the fence about migrating, I have two words for you: do it.
Thank you so much for the review Atlas Bar! It's wonderful to hear that you quickly saw an impact on your business. Excited for this journey ahead together :-) -Kennan
Aug. 24, 2023
Very satisfied with our decision to move from Recharge to Skio. Their team was incredibly supportive during the transition and the migration of existing subscribers went through seamlessly. The Skio team was there to immediately resolve any issues that came up. I would highly recommend them for your subscription app. Not only for the features of the software itself & the great user interface for customers, but also for their top notch support.
Stoked to have you as a partner! Happy to hear you've had such a great experience working with our migration and support team. Can't wait to see where the future takes us. :-) -Kennan
Aug. 23, 2023
I cannot say enough good things about Skio! First of all; their team is INCREDIBLE. They really went above and beyond to make sure that the migration went smoothly but more importantly, they were extremely patient and always willing to make all the requested changes we required. Not only they are talented and know what they do, they're also extremely kind. Skio's overall product is outstanding and we cannot wait to use more of its functionalities. I would recommend Skio to any brand who's looking to start subscription or has had bad experiences with their competitors in the past.
Thank you so much for the thorough and honest review EADEM! Happy to hear that your migration went smoothly. We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-) -Kennan
Aug. 19, 2023
We're about a month in with Skio and are so happy we switched. We've used a number of different subscription providers and there's a reason that these guys have such a high rating. Their support helping us get up and running was elite. Our transfer over has so many unique components to it and they were there to help every step of the way. The features and functionality, the intuitive user portal, and the customer management on our end are all amazing. Highly recommended!
Happy to hear you had an elite experience getting up and running. Grateful you are part of the Skio family! Thank you for the review NOOMA :-) -Kennan
Aug. 14, 2023
Was using another subscription app, but the overall customer experience and backend is so much better with Skio. Additionally, they go above and beyond with customer support to help you get going or transition your subscribers if looking to upgrade.
Love working with R+D Body! Thanks for being part of the Skio family + excited for the journey ahead :-) -Kennan
Aug. 11, 2023
On-boarded Smartrr to Skio. Definitely one of the best decisions we've made so far. The optionality for customers, intuitive dashboard + reporting, and rebuttal systems have given us a better view and action around our subscriber program. On-boarding and customer support (thank you sandro + ben) have been S-tier.
Thank you for your review drinkjuvee! Appreciate the kind words! So grateful to have you as a partner. :-) -Kennan
Aug. 10, 2023
Solved our subscription problems, easy to use. Staff was helpful onboarding, no issues so far but it's only been a few weeks.
Thank you so much for the review Strike Gently Co! Excited for this journey ahead together :-) -Kennan
Aug. 10, 2023
Very hands-on onboarding process. They made sure everything transferred smoothly and without a hiccup. The product itself is far superior to our old subscription platform (Recharge). My favorite feature is the passwordless login. Happy we made the switch and would highly recommend it!
Thanks for the review BATCH! Glad you had a smooth onboarding process & excited for this journey ahead together. Its wonderful that Passwordless login is your favorite feature :-) -Kennan
Aug. 3, 2023
Skio is the best app out there for subscriptions. They have flexible options when it comes to setting up and managing subscriptions, working across a wide range of use cases. They reporting is good and continues to get better, giving you the insights you need to understand and optimize your subscription business. Skio really does the deep work on understanding what clients need out of a subscription provider and putting it into practice. Support and customer service are always responsive for troubleshooting.
Thank you so much for being here Stella Blue Coffee Company! Happy to hear you are having such a wonderful experience. Looking forward to a great future together! :-) -Kennan
July 26, 2023
The migration team was awesome to work with and answered any questions I had. Was so happy to ditch Recharge and have a solid subscription platform.
Thanks for the review and kind words Drink ZYN! We're so grateful to have you as a partner and can't wait to see where this journey takes us :-) -Kennan
July 25, 2023
We just started using SKIO about ~5 months ago and it has been nothing but a success. Here are my "whys" on if you have an e-commerce brand you should use it. 1) Reporting There are so many reporting tabs in SKIO, every time I ask a question to our support rep on "How To" there's already a feature built into the tool. Also, they are very open to building the internal reporting tools that you suggest. 2) Forecasting Forecasting inventory/SKU has been super helpful for us to understand which inventory levels we need to keep each item at and standardize on that number. 3) Constant Customer Feedback Constant feedback along the lines of why customers are taking the actions they are + seeing trends in the data which helps us figure out which directions to build. 4) Predictive revenue The monthly subscriptions help our business better predict revenue and which SKUs it comes from. 5) Finding your "Whale" Customers Finding "Whale" or "VIP" is tricky, retaining them is trickier. SKIO offers different tiers of discounts to keep our top customers happy has been a huge plus. If you're in the e-com business and you're not using SKIO you are missing out. Thanks, SKIO. Devon
Thank you so much for the thorough and honest review Try Melo Air! We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-) -Kennan
July 25, 2023
Skio is a game changer. Smooth integration and first class support on hand. Looking forward to seeing how it continues to develop.
Thanks for the review BRULO! Glad you had a smooth integration experience & excited for this journey ahead together :-) -Kennan
July 25, 2023
Love Skio. Shoutout to Kobi, Tim, and Aidan for a quick/painless migration! Passwordless login is also making our subscriber experience much better. We also are enjoying the surprise and delight AND the Custom Checkout Buttons!
Thanks for the review Tortilla Familia! Happy to hear you are so pleased and had a quick/painless migration. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan