All reviews

Rating Breakdown

  • 5
    74% (48 ratings)
  • 4
    3% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    6% (4 ratings)
  • 1
    15% (10 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 7, 2023

This is a very finicky app. In our case we trusted it and it seriously screwed us up (now sure what went wrong in the process). I guess it doesn't check if previous SKUs collided with current SKUs their generation process (even if those were generated by the app). Because of that it generated duplicated SKUs for a couple of our products. This means we printed duplicated SKUs (and barcodes for that matter) and sent badly tagged products to our warehouse. We are having to generate new SKUs for each duplicated product, retrieve all badly tagged products from the warehouse and manually check them one by one to see what they actually are in order to generate new codes. Horrible experience. It works alright in some cases but it makes "small" mistakes... And those mistakes are EXPENSIVE. Also no options to print on Brother printers.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

We regret to hear about the challenges you faced with our app and we apologize for any inconvenience this may have caused. It's important to note that the app operates as designed, and duplicated SKUs can be generated if the app is not configured properly or if the configuration is altered in a way that results in such duplication. However, we recognize that the current functionality lacks an option to check for duplicates, which could have prevented this issue. We value your feedback and we are actively working on implementing a feature to check for duplicate SKUs within the app to prevent this issue in the future. Thank you for bringing this to our attention. Moreover, we want to assure you that our app works with Brother printers. If you encounter any issues or require assistance in setting up printing options, please do not hesitate to contact our support team.

5 / 5 Share

Oct. 28, 2023

Love this app! Solved all of my SKU, barcode and price tag issues. It's easy to use and the customer service is top-notch.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review!

1 / 5 Share

Oct. 24, 2023

They charged me once again like all this 3 party apps that are useless, I was understanding that if i upgraded they would put barcodes to products missing my barcodes won't be using this

Using app

About 20 hours

Total reviews

14

Average rating

4.4

Developer Reply

Thank you for your review. We would be happy to help if you would contact our support team.

5 / 5 Share

Aug. 8, 2023

5 star app, completely recommend for any/all SKU/barcode/labeling tasks you're trying to complete in Shopify. The cherry on top is how amazing and responsive their customer service is, as you get used to using the app. Fully recommend!! Josh

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review!

1 / 5 Share

July 8, 2023

Not working , not generating automatic sku or barcode and no option to talk with assistance . will not use

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

We are sorry you have this experience. However, since you installed the app yesterday, you have not attempted to contact our support at all. Please contact us if you need help.

2 / 5 Share

June 21, 2023

Not the easiest to use and support wasn't helpful. They just kept referring me to videos that I have already watched. Decided to switch the EasyScan instead.

Using app

1 day

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your review. We would appreciate it if you give us the opportunity to assist you. Unfortunately our messages remain unanswered.

5 / 5 Share

May 6, 2023

Great application! Customer service responded immediately and the new requested feature was added within 2 days. Highly recommend this app.

Store

MXDVS

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

I've been using the free version of this app for over a year now and it is fabulous. It is so simple and easy to use and does exactly what I ask it to. Brilliant in every way.

Using app

Almost 3 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you very much for your review!

5 / 5 Share

Aug. 4, 2022

Just needed to say - Customer service was top notch. Highly recommended. Made the whole process very easy.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

They help once I reached for custom support. It isn't hard to do the app, however I lack time to spend trying to fix things I know they will help with, so as soon as I asked, they actually did the work themselves for me. Thanks for caring about your customers!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2022

Great App, better Support! I had a request for a feature and the request was granted within 24 hours.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

Awesome App. Did exactly what is was supposed to do and was extremely easy to use!! I would referring the app to anyone.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

Dec. 20, 2021

We use this app to create sku numbers for all our products. This app was important and helpful because it saved us time and money. The support team assistance was on point, very knowledgeable and professional. We would definitely refer this product, Bogden the angel that helped us and the support team.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

We have been using this app for a while now, and it is great. Sets SKU, Bar/QR codes for inventory management automatically. The customer service is amazing, replies in few hours only and is willing to assist directly on our own store. Great product and service. Thank you

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

This app generates SKUs for products and variants that we create. A lot of our products are print on demand and they come with their own SKU's. Obviously, you do not want to change the SKUs assigned by a print shop. This app has never changed any of our existing SKUs. It just creates SKUs for the products that don't have one and only if we want it to. Using the same SKUs on Shopify, Etsy, eBay, etc is what makes it possible to use Shopify as the only place we have to process orders. I highly recommend this app if you need to create SKUs for your products.

Using app

About 1 month

Total reviews

10

Average rating

4.6

Developer Reply

Thank you very much for your review!

5 / 5 Share

July 28, 2021

Great app with excellent features. Very helpful customer service team. Got my issues resolved quickly.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your review!

1 / 5 Share

July 11, 2021

I paid for the advanced option so I could update one product and it overwrote my entire catalog. No mater which option I choose, all products, collection, or product, it re writes all products.

Using app

39 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review and we apologise for your experience. The app can target only one product for generation. You can also use the "Set only missing codes" option to avoid overwriting existing SKUs. We'd be happy to clarify how the app is working if you'll contact us on the support email.

5 / 5 Share

June 18, 2021

Very handy app to get unique SKUs added for all my new products. I am on the free plan and can just click a single button to update all my new items at any time, though I believe this can be automated with a paid plan. Either way, it's super handy if you are trying to use Shopify as your source data for other stores.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

April 22, 2021

I was struggling to format a very specific jewelry label . SKUGen was super responsive, trouble shooting my unique issue and working with me until it was resolved. I am extremely happy that I chose this particular app and would highly recommend it to others.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

This is a great app with functionality for many needs. The standout though is their online assistance. They were super prompt at replying to emails and quickly fixed an issue I was having. Thank you Bogdan!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! I appreciate it!