All reviews

Rating Breakdown

  • 5
    92% (1,014 ratings)
  • 4
    5% (51 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (5 ratings)
  • 1
    2% (25 ratings)
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1 / 5 Share

May 18, 2019

I am struggling since 24 hours to see results of menus, 99 % smart menu rejects even shopify genuine tags and keyword . The same tags and keywords work fine with shopify , fetches results but they give no result in Qikify smart menu. I gave them 2 weeks time to accept tags and keywords of shopify and program it to accept and throw results as given by shopify in shopify search of tags and keywords. If faster action is done and result is given as desired, we will enhance the rating. Qikify Support staff are very admant, not ready to listen , not ready to work on apps , they are list bothered about our customers who have been complaing that smart menu does not work , gives with zero result. Their apps does not identify genuine tags of shopify. Smart menu rejects 99 % shopify tags and hence it is alarming to see no results in menus. The tags are genuine and still it does not work in smart menu but same tags work in Shopify. I requested them multiple time chat online or talk in skype free talk but they are so adamant that they dont wish to even discuss our problems. I have never seen such a peak level of non-cooperation and zero support. All genuine tags that is working in Shopify , are not supported in Smart Menus. We are so frustrated last few days. They don't give any support. There is no wrong tags made or created, all are genuine tags in shopify and it works well in shopify. They just do not want to work on issues and hence they give these fake logics. Any way, I have given them 2 weeks time to support well and resolve problems. I have asked shopify to hold subscription and no support tendency of the staffs to work on our problemsbeing faced by customers..

Using app

15 days

Total reviews

15

Average rating

2.7

Developer Reply

Hi Mohammed, Smart Menu's filter is working well on other stores. You added the wrong tags, that's why it's not working. We explained this and adviced you to update tags but you didn't listen so there's nothing we can do.

5 / 5 Share

May 13, 2019

We have tried a few menu apps. This is by far the easiest to use and most sophisticated menu app. The basic free package already provide very powerful features. There are different menu types for you to choose from. You can even add images to pull down menus. Very good product indeed. Highly recommended!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2019

Looks great and works great! Had some issues getting the mobile working but Michael helped fix it right away. It's nice to have a sharp looking menu, finally!

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2024

Excellent app, I use in my 2 stores. Good customer support and service

Using app

About 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 4, 2019

the best app to get your menu done, it has all these cutting edge menu designs and everything .... and there support is really really helpful :D would highly recommend 10/10

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2019

Very nice application for every recommendation! Great support and I'm very happy to use this app! Thank you, nice to have an app like this!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2019

Great menu system, really easy to use and lots of options to customise the look and feel of the mega menu. Support was very helpful and fats when making a couple of adjustments for me. Would recommend.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2019

This app is very usefull and very easy to use! The free plan is very good to start. I combined with the Mobile menu app to have something that fit my exepectations and I really like now my menus on mobile, tablet and desktop. The support team is great and helped me any time I needed. Thanks a lot!

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

April 29, 2019

wasted 2hrs by using this. Things are locked and need to buy advance version. Not satisfied. User this https://apps.shopify.com/buddha-mega-menu

Using app

18 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Do you get difficult to use our app? Please get in touch with us, then we can help you. BUT I see your comment is incorrect and do you promote for Buddha? Because our free plan provides more features than that app (eg. In free plan you're able to add mega menu, products, images, while you need to pay for them with Buddha) Please double check and see how can we help you.

5 / 5 Share

April 22, 2019

Absolutely beautiful , better than the rest , customer service always there to help , easily stylable , love the custom html feature allows me to use my coding skills , I personally recommend this app

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

Awesome Best Outstanding. but hope so in future it will be free too. as they have now free option too. Thanks Smart Menu

Using app

Over 1 year

Total reviews

24

Average rating

4.7

5 / 5 Share

April 10, 2019

Very easy to use, super fast support, a very good app, we love it. https://inspired-room.myshopify.com/

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2019

I love how easy it is to navigate the app and the customer service is excellent as well. Highly recommended app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2019

Super easy to set up and very easy to use as well. I have tried to install other ones and their support was terrible. The best part that it is free. Thank you!

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 28, 2019

Very pleased with Smart Menu. It is exactly what I was looking for since the default menu in my template would only allow so many sub-menus. I have a lot of inventory spread out through many collections and this app lets me do what I need to do. It works great, after I learned how to use it. I especially like the idea of using an image for the tab name, adds a little uniqueness to my site. Great job. I would recommend this app to anyone who uses a lot collections and sub-menus

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2019

Perfect app work perfect Work perfect vey good support team reccomended very easy to install and use it

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2019

I had a question about how to add information on my navigation bar and I had two team members answer me within a day! They even went the extra mile to help with some button issues I was experiencing. The team is so incredibly helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

March 18, 2019

overly expensive, Fairly easy to use but the cost really does outweigh the benefits looks good on a desktop but not at all on mobile a bit of a letdown.

Using app

Almost 5 years

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for your feedback. Actually if you look around, our app is the cheapest menu app right now. And since your theme is not from Shopify theme store, we recommend to use CSS selector method for a better mobile menu. Please reach out to us at support.qikify.com for further assistance. Thanks.

5 / 5 Share

March 18, 2019

Love the menu, very flexible, the best one available !!!! Easy and quick to use!!! Wide variety of features

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2019

Wow I must admit I’m impress with the great customer service. Great help, in an amazing timely manner. Besides that, the App is not only exactly what I was looking for but also exceeded my expectations. And by the way, this is not a paid review. I needed help to make the main menu disapear after I followed all the instructions but my theme wasn´t helping. Tracy helped me and also she help me to change the font size, color and type same as my theme since I asked for help; She did it all for me. I’m definitely purchasing the plan and I’m confident I got support from these guys whenever I need it. KUDUS! Steven S.

Using app

5 months

Total reviews

3

Average rating

5.0