SMART Shipping Rates & Rules
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This app helped override our free shipping offer to eliminate excluded items. The install assistance was exceptional.
Fantastic support and service from Reymar and the Smart Shipping Rates team. We had a fairly complex shipping setup involving postcode-based Metro, Regional and Remote zones, weight-based rates, free shipping thresholds and multiple shipping options. Reymar was incredibly helpful throughout the entire process and had everything configured much faster than I expected. Communication was excellent, responses were quick, and nothing was too much trouble. The team took the time to understand exactly what we were trying to achieve and helped get everything
It's helpful, and its free! What more could you ask for! saved me from other expensive options!!! great app!
The Rep (Reymar) was super helpful, set up the shipping rates for us and it was efficiently easy.
Support team is great. Very patient and is a real person.
Fast help and quickly helped me set up the rule I needed! This app is a lifesaver!
Super responsive customer support
Overly complicated, does not automatically integrate with Shopify, been in a support chat for hours and still got no where.
Hey Lockinex Staff👋 I'm the founder. I read your review the day it came in, and the part that stuck with me was the hours you spent in our support chat without getting anywhere. However complicated a setup is, that should never happen, and that one's fully on us. I'm sorry 😔 It wasn't just words, by the way. Because of your feedback there's now a dedicated "Delivery profiles" tab in the app, so the exact thing our chat overcomplicated is a couple of clicks now, and I'm reworking the other confusing corners one by one. I also emailed you personally a while back but I suspect it never reached you, maybe it went to spam. If you're still around, write to me directly and I'll do your whole setup with you myself, however long it takes. After three hours in a chat, it's honestly the least I can do 🙂 Either way, thanks for the honest write-up. It genuinely changed how the app works.
Este app ha solucionado exactamente lo que necesitábamos para una operación de envÃos compleja en Colombia: reglas por zona, contraentrega nacional y retiro en tienda conviviendo sin conflictos. La granularidad de condiciones y acciones es justo lo que un catálogo con logÃstica mixta requiere. Pero lo que de verdad marca la diferencia es el soporte: tuvimos un caso en que una regla ocultaba el retiro en tienda, y un asesor lo entendió rápido y nos guió hasta la solución sin vueltas. Atención técnica, clara y resolutiva. Muy recomendada.
I have different shipping rates I wanted to show for items in specific collections and was unable to successfully display to customers using the regular set up in Shopify. However, with the SMART Shipping Rates & Rules app, I was easily able to set the rules up with the help of their partner!! It took no more than 5 minutes and they helped me achieve my goal and resolve the issue I was having. As a start up business, I was looking for a free app as well and this was perfect. I am so happy I found this and their service was fast and amazing.I look forward to using this app for my online store.
Great customisation that has allowed to have specific shipping rates based on post codes that other apps didn't support easily Much appreciated!
great app, great support and its free. Awesome !!
Ran into a snag setting up my B2B along with my D2C shipping profiles. This app did exactly what I needed it to do. Give my B2B customers a customized shipping option while my D2C shipping options didn't have to change. Took a bit to figure it out, but with a quick chat I was led in the right direction.
Reymar is so nice. He helped me right away and solve the issue very fast. It’s very appreciated.
Can't speak high enough of this app. The support was second to none, and they were very helpful in setting up all the backend. Now, we have seamless shipping options that would not be possible without this app. Highly recommend!!
Reymar was awesome. Very helpful the moment I downloaded the App
Excelente servicio al cliente, muy buena app
schneller und guter Support, der uns beim Einrichten geholfen hat und Teile selbst übernommen hat.
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