All reviews

Rating Breakdown

  • 5
    100% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

April 2, 2025

Very helpful support and integrates the shipping rates we want on our store :)

Using app

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Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad to hear that our support was helpful and that the app integrates the shipping rates just as you need. If you ever have any questions or need further assistance, feel free to reach out. We’re always here to help! 😊

5 / 5 Share

April 2, 2025

Absolutely amazing customer response and support. We have unique and complex business rules that involve third-party apps for product options that generate products dynamically with multiple shipping profiles by product type. The live chat/customer support was super responsive, and they have gone above and beyond with implementing custom functions to support our business (and others in the process) so new product data can sync for calculated rates. They also went into their app and set up test scenarios for the unique business rules we have in place so we could see how it needed to be set up since it is not a typical use case shown in the documentation (quantity-based by profile/zone, but also flat cost per item after a threshold). I can't recommend them highly enough!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that our app and support team were able to meet your complex business needs. Our goal is always to provide flexible solutions, and we’re glad we could implement the necessary customizations to support your unique shipping setup. It was our pleasure to assist you, from live chat support to setting up test scenarios for your specific use case. We truly appreciate your trust in our app, and if you ever need further assistance or enhancements, we’re always here to help. Thanks again for your recommendation!

5 / 5 Share

March 18, 2025

Great easy to use app. Customer service is also very quickly, friendly and professional. If you need to create custom shipping rates based on different conditions, this is the app to choose.

Store

Fidello

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you find our app easy to use and that our customer service has met your expectations. Providing flexible and reliable shipping solutions is our top priority, and your support means a lot to us. If you ever need any assistance or have more ideas to share, feel free to reach out. Thanks once again for choosing our app!

5 / 5 Share

Feb. 20, 2025

Outstanding functionality and exceptional customer service! While Shopify’s shipping options offer a decent baseline, they lack the customizability that most businesses need. I’ve tried every single shipping app available, and this one is BY FAR the best. Shipping isn’t a one-size-fits-all solution, and this app gives you the tools needed to achieve anything. I HIGHLY RECOMMEND!!!!!!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 🎉 We’re thrilled to hear that our app has been able to provide the flexibility and customization your business needs. Shipping can be complex, and our goal is to make it as seamless and efficient as possible for every store. If you ever need any assistance or have feature suggestions, feel free to reach out—we’re always here to help! 🚀🚀