ShipEZ‑ Shipping Rates & Rules
ShipEZ - Shipping Rates & Rules | Shipping Calculator
Rating
5.0
feedback
30
chart
#1,007
All reviews
Review RSS Feed
July 4, 2025
Thank you for your quick and professional support!
You’re very welcome! We’re glad to hear you were happy with our support. If you need any further assistance, we’re always here to help. Thanks again for choosing our app!
June 3, 2025
Great support! Helped me set everything up how I wanted it, thank you so much!
Thank you so much for your kind words! 🙏 We’re really glad we could help set everything up just the way you wanted. If you need anything else, we’re always here to support you!
May 11, 2025
This is by far one of the most streamlined and user-friendly shipping rates and rules apps available on the Shopify App Store. The customer support provided by the development team has been exceptional—they were incredibly helpful during the setup process and quick to respond to any questions I had. It's clear they are committed to continuous improvement, regularly seeking feedback to enhance the app's functionality. Their dedication to long-term support gives me confidence in relying on this tool. The ability to precisely manage our shipping rules ensures we're charging accurate rates, avoiding losses, and providing fair shipping costs to our customers. Brian has provided outstanding support in helping me get everything up and running. His expertise and willingness to assist have been truly impressive. I'm incredibly grateful for all his help—thank you, Brian!
Thank you so much for your thoughtful and generous review! We’re truly grateful for your kind words and thrilled to hear that our app has been helpful for managing your shipping rules with precision. At Smartive, we’re always striving to make the experience as intuitive and effective as possible, and your feedback motivates us to keep improving. It’s been a pleasure assisting you, and I’m very happy to know that the support was valuable. If there’s anything else you need in the future whether it’s a new feature, configuration help, or just a question, please don’t hesitate to reach out. Thanks again for your trust and support!
May 7, 2025
The app is easy to use and the developers were very responsive and patient in helping to solve the problems I was having. Recommended!
Thank you for taking the time to leave such a thoughtful review! We’re really glad to hear that the app has been working well for you and that our team could support you effectively. Your feedback motivates us to keep improving don’t hesitate to reach out if there’s anything more we can do for you!
May 6, 2025
This app is very comprehensive for setting up shipping rates for your website. Beyond what the app can offer, customer service is truly exceptional. We highly recommend getting this app.
Thank you so much for your kind words and recommendation! We’re thrilled to hear that our app and support team have been helpful for your business. If you ever need any assistance or have suggestions for improvement, please don’t hesitate to reach out. We’re always here to help!
April 30, 2025
挺好用，设置简单
Please allow us to reply in English. Thank you so much for your kind review! We're glad to hear that you found the app easy to use and the setup straightforward. If you ever have any questions or suggestions, feel free to reach out — we're always here to help!
April 2, 2025
Very helpful support and integrates the shipping rates we want on our store :)
Thank you for your kind words! We’re glad to hear that our support was helpful and that the app integrates the shipping rates just as you need. If you ever have any questions or need further assistance, feel free to reach out. We’re always here to help! 😊
April 2, 2025
Absolutely amazing customer response and support. We have unique and complex business rules that involve third-party apps for product options that generate products dynamically with multiple shipping profiles by product type. The live chat/customer support was super responsive, and they have gone above and beyond with implementing custom functions to support our business (and others in the process) so new product data can sync for calculated rates. They also went into their app and set up test scenarios for the unique business rules we have in place so we could see how it needed to be set up since it is not a typical use case shown in the documentation (quantity-based by profile/zone, but also flat cost per item after a threshold). I can't recommend them highly enough!
Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that our app and support team were able to meet your complex business needs. Our goal is always to provide flexible solutions, and we’re glad we could implement the necessary customizations to support your unique shipping setup. It was our pleasure to assist you, from live chat support to setting up test scenarios for your specific use case. We truly appreciate your trust in our app, and if you ever need further assistance or enhancements, we’re always here to help. Thanks again for your recommendation!
March 18, 2025
Great easy to use app. Customer service is also very quickly, friendly and professional. If you need to create custom shipping rates based on different conditions, this is the app to choose.
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you find our app easy to use and that our customer service has met your expectations. Providing flexible and reliable shipping solutions is our top priority, and your support means a lot to us. If you ever need any assistance or have more ideas to share, feel free to reach out. Thanks once again for choosing our app!
Feb. 20, 2025
Outstanding functionality and exceptional customer service! While Shopify’s shipping options offer a decent baseline, they lack the customizability that most businesses need. I’ve tried every single shipping app available, and this one is BY FAR the best. Shipping isn’t a one-size-fits-all solution, and this app gives you the tools needed to achieve anything. I HIGHLY RECOMMEND!!!!!!
Thank you so much for your amazing feedback! 🎉 We’re thrilled to hear that our app has been able to provide the flexibility and customization your business needs. Shipping can be complex, and our goal is to make it as seamless and efficient as possible for every store. If you ever need any assistance or have feature suggestions, feel free to reach out—we’re always here to help! 🚀🚀