SmokeDrop

Sept. 2, 2024

Bullshit they didn't offer me a free trial even though it says it and won't let you add products until you pay that's not a free trial I would not recommend this App straight Cap.

Dec. 19, 2023

Past ownership tried taking the whole app down with them but I have to say since headshop.com has taken over my orders have been smooth, and no issues or if there has been they took care of it right away. Ownership and management is hands on and reliable, I am very lucky to have found this app to take my business and website next level

Oct. 25, 2023

can't load any products to my website. and i have a 7-day free trial. wrote to them no response.

Oct. 17, 2023

Try reaching out via email to discuss terms. No response from company

Aug. 3, 2023

There were a few small bugs to start, but everything was fixed quickly and easily.

Dec. 18, 2022

Hola, una pregunta, Quisiera saber como es su política de devolución, para poder implementarlo en mi tienda y así el cliente pueda tener una mejor experiencia Buen día.

Dec. 1, 2022

Garbage company. Half of my customers orders were cancelled because of inventory not available. Waste of money.

Sept. 23, 2021

Thank you for your services. I'm very pleased to be working with your company. I can not wait until the new shipment comes in of the products!!!! Thank you

July 26, 2021

I am new to the business and was a bit apprehensive until I found Smoke Drop. They have a great catalogue of quality products and an extremely user-friendly set-up. Maybe even better than that, is their customer service. Carly is amazing at her job, very knowledgeable and she really cares about her customer base. I highly recommend this app!

July 23, 2021

Smoke Drop has to be acknowledged to be a great app that boosts “more” after each product added, as it’s an inexhaustible source of great products,and that’s exactly what someone who makes and runs Head Shop needs.More! I especially want to warn You about Carly, he is a Person who surprises You by E-mail and asks you after you have not send him a answear whether everything is OK, where it is stuck, he is interested in Your problem and offers detailed instructions on what and how to do to resolve a problem, links o videos with explanations... And just when you have no will to answer anything to anyone out of pain and thinking about the problem-mail from Carly :) From one Carly he became my favorite new Friend and here I thank Him for his help, patience and desire to help me - which he did .Thanks Carly, without You and without Your devotion to the individual everything would be different.This can be also viewed from the rewiews from other users of this great application to which You also left the impression of a good friend! And in the end, I would just like to say this: If the store with this app and everything it offers doesn't make enough to gladly pay that $ 99, which is definitely worth this kind of help - you shouldn't be doing anything in this business at all. Best regards,Neno,Germany

June 10, 2021

Say what you will about this apps cost at 100 dollars a month if you can scale your business than that amount is nothing. The revenue is high and the wholesale prices are reasonable. Carly provides the best customer service and always gets back to me in a timely manner. You get access to top brands such as Raw, Empire Glassworks, Grav and Hemper which makes it worth it. Be aware that if products are out of stock a lot it’s due to demand and not smoke drop or it’s suppliers. You can add unlimited products to make up for it so a large catalog will ensure you always have something in stock. Lastly you will face issues not related to Smoke Drop Shopify will remove you from Shop Pay and most credit merchants will not accept your products but I do just fine with PayPal. You also cannot advertise on any social media platform as they will ban you but I found Microsoft will gladly advertise for you and I’ve seen sales because of it. Hit us up at Hemp City Glass www.hempcityglass.com and Instagram @hempcityglass

May 3, 2021

love it! i want more products :D There are already tons to add to shop but more is always better. great app, you need to download!

March 3, 2021

5 stars so far but only here to speak to Carly's kindness. She graciously extended our trial to help us better test and we're looking forward to working with her moving forward. Will change the review if the platform disappoints, but awesome selection so far and very impressed with the simplicity.

Feb. 5, 2021

Very helpful and attentive customer support! Great selection too! I highly recommend working with this team.

Jan. 26, 2021

Awesome! Easy to set up and so far it's a great option. I love the experience and looking to a better product updates.

Jan. 25, 2021

Amazing. I am so glad i managed to have access to more than 4000 products with this APP. Thanks so much!!!

Jan. 20, 2021

I used the App and i found so much CBD products with COA that helps me to get approved with the payment gateway. Thanks so much

Dec. 31, 2020

We had a great experience with Smoke Drop. First of all, they gave us an extended trial which helped us a lot in these hard pandemic times. Carly was exeptionnal as a customer service representative, giving us quick and professionnal responses to our inquiries. It definitely made our experience better. Even if we had some issues at times (which we understand), we knew we would have Carly's help to find a solution. Thank you! In the end, there product selection did not fully meet our needs, but I would definitely recommand this app.

Dec. 15, 2020

I enjoy the customer service and the kind assistance that I’ve gotten since using this app. It would be nice if they offered private label and also a steady list of suppliers that don’t change too often.

Dec. 10, 2020

The app works, it's really cool but is far too overpriced. Also, the cost of the products are very very high meaning unlikely a lot of people will actually buy. This tech works very well, the service is very good, Carly has been very helpful and efficient. Until you guys get your prices in order this is not going to take off properly. Surely you'd rather see many little sales over a couple large ones. The more competitive you make this the more monthly uptick you will see in people signing up and actually progressing with it after the trial period. I've considered cancelling a couple times now and I'm going to have one more run at it. I should note that you really need to put the time and also have a really nice website and domain, mostly importantly be active on social. Without price cuts on both app monthly cost and product overhead I don't see this as a sustainable option. Smokedrop developers you are doing a great job but I'm sure you can see this is common feedback so please kick the director and tell them this is a reoccurring complaint that needs addressed. I really hope to see a long future with this app and other types like this.