CW: WhatsApp Marketing & SMS

April 19, 2025

Absolutely love using the ConvertWay app on Shopify! It's super handy for Handling Customer's queries, running WhatsApp campaigns—clean interface, smooth integration, and makes customer engagement feel effortless. A special shoutout to Sakshi Tondon from the support team—she’s always prompt, patient, and incredibly helpful whenever we hit a snag. Great tool, even better support!

April 16, 2025

This app is full of bugs — feels like there are 100 of them. I couldn’t complete a single action without running into errors at every step. It’s simply unusable. Customer support? Totally ineffective. It showed as “online” but no one ever responded to my messages. Very frustrating. Also, you can’t do anything meaningful without the Growth plan. I got it just to try the app properly and... guess what? Even with the paid plan, the app kept throwing errors non-stop. I asked for a refund — surprise, surprise: they don’t offer refunds at all. So not only do you not get a free trial, but you also lose your money on an app that literally doesn’t work. My honest recommendation: don’t waste your time or money on this app. It’s just not worth it.

April 7, 2025

Collaborating with Convertway has been a good experience, and it has helped me gain new customers. The chatbot option is good. Interaction with their support member, i.e., Mr. Irfan Khan, is very satisfying as he solves all the problems faced within the panel.

March 30, 2025

I have been using this app for sometime and it works wonders.

March 27, 2025

This app is a game-changer for businesses looking to engage with customers through WhatsApp and SMS! It’s user-friendly, efficient, and packed with powerful features like bulk messaging, automation, and analytics. The ability to schedule messages and segment audiences makes marketing effortless. Plus, the delivery rates are excellent, ensuring messages reach the right people at the right time. Highly recommended for anyone serious about growing their business through direct messaging!

March 17, 2025

Our experience with TCW has been great and very customer-friendly. A big thanks to Irfan from their team for helping us from the start. He gave us a plan that fit our needs and provided multiple demos to explain every feature, both before and after purchase. The plan is affordable and worth the money, and having RCS and SMS in the same plan is a great bonus. Setting up flows is super easy and doesn’t need any coding knowledge. Our account manager is always available for support. They keep improving their platform and are open to feedback, which we really like!

March 1, 2025

Amanzing app and spacial thanks to irfan for the help and support. fantastic service, always on time, and the best pricing. a must have for all the big companies and ecomers platforms.

Feb. 27, 2025

SMS stopped working and I have been waiting for a refund for about a month now, and yet they have not refunded me. I have always had issues with this app.

Feb. 24, 2025

This app has made managing my Chikankari clothing website so much easier. Smooth interface, excellent supporting staff, great features, and excellent performance. A must-have for online store owners.

Feb. 15, 2025

Easy to use dashboard with all the necessary functionalities. Also, the support team is very responsive. Recommended for all the businesses.

Feb. 13, 2025

Partnering with Convertway has been a fantastic experience for our WhatsApp marketing needs. Their platform has truly transformed how we engage with customers, offering powerful tools like automated campaigns, chatbots, and website pop-ups. The seamless integration and excellent customer support have made our marketing efforts more efficient and impactful. We highly recommend Convertway to anyone looking to elevate their WhatsApp marketing game!

Feb. 1, 2025

Not help and support, sms not getting delivered form last 3 month and charges are deducted from ac, first they told that issue from BSNL DLT than we have changed changed to the JIO DLT and taken new header, templets approvals, No help , i am the customer since 5 years, they only focus on plan and recharges but not solution.

Jan. 23, 2025

I am truly happy and satisfied with the service provided by ConvertWay and their team, especially Shubhangiji. On day 1 after onboarding, our chatbot was live within 3 hours..super fast service and they don't give fake expectations, they communicate clearly which has uplifted the trust. Using this bot we got phenomenal results with Abandoned Carts Recovery and Campaign runs, bot works perfectly fine, you can export all type of data, faced 0 technical issues. I will recommend this to anyone who runs a ecom business and wants to gain their customer's trust and lifetime value..

Jan. 13, 2025

Jan. 8, 2025

Jan. 8, 2025

Convertway is a great platform for Whatsapp SMS and marketing! We use it for COD confirmation, updating our customers about their order status and Whatsapp marketing. It really helped us scale our business and communicate with the customer in the most accessible way! Also shoutout to the team for always helping us out and being super supportive!

Dec. 31, 2024

As a small business owner, I'm always looking for efficient, effective tools to help me connect with my customers and boost sales. "The Convert Way" for WhatsApp has truly been a authentic tool in the way I approach marketing campaigns. Here's why: 1. Ease of Use: One of the standout features of The Convert Way is its user-friendly interface. Even if you're not a tech expert, you can easily set up campaigns and start using it right away. The platform offers intuitive step-by-step guidance, making it simple to integrate with WhatsApp and start building lists, automating messages, and tracking results. 2. Powerful Automation: What I love most is the ability to automate WhatsApp campaigns. The Convert Way allows me to set up triggered messages based on user behavior or predefined schedules. Whether it’s sending a welcome message to new subscribers or reminding customers about abandoned carts, the automation has saved me so much time. 3. Personalized Messaging: Personalization is key in building strong customer relationships, and The Convert Way takes this seriously. The tool allows for highly personalized messages, using customer names, preferences, and past interactions. This level of customization helps me create more engaging and relevant content for my audience, which ultimately leads to higher conversion rates. 4. Lead Generation & CRM Integration: The tool integrates seamlessly with CRM systems, making it easy to import and export contacts. I can segment my audience into specific groups, target them with personalized campaigns, and track the performance of each campaign. This has significantly improved my lead generation efforts and conversion tracking. 5. Performance Analytics: The Convert Way provides detailed insights into campaign performance. I can monitor open rates, click-through rates, and other essential metrics to gauge the success of my campaigns. This data-driven approach helps me tweak my strategies to maximize engagement and ROI. 6. Excellent Customer Support: Whenever I've had questions or needed assistance, the support team has been incredibly responsive. They offer quick troubleshooting and even provide resources like tutorials and guides, ensuring you get the most out of the tool. Conclusion: If you're looking to take your WhatsApp marketing to the next level, I highly recommend "The Convert Way." It's an intuitive, powerful tool that automates much of the process while allowing for deep personalization and performance tracking. Whether you're a small business or a larger company, it can help streamline your marketing efforts and improve conversions.

Dec. 30, 2024

We’ve been using the Convert Way app for a while, and I’m genuinely impressed! It’s incredibly user-friendly and delivers quick, efficient results. What stands out the most, though, is the exceptional customer service. The team is always responsive, helpful, and genuinely friendly whenever I have a question or need assistance. It’s refreshing to interact with a company that truly values its users. I highly recommend giving this app a try!

Dec. 28, 2024

Highly recommended! I had the best experience with their support team. Highly recommended! Give this WhatsApp API a try.

Dec. 27, 2024

For e-commerce businesses looking to scale, automation is key—especially for managing order alerts and running cost-effective marketing campaigns. Convertway is the perfect tool for the job! As users for just a month, we’re already impressed and highly satisfied. Kudos to the TCW team!