Convertway: WhatsApp, SMS, RCS for Shopify

Convertway: WhatsApp, SMS, RCS

Boost cart recovery, sales & engage customers via WhatsApp/SMS
Rating
4.4
Feedback
204
Reviews
Chart
#1,540
Shopify

All reviews

5 / 5 Share
Feb. 9, 2024

I installed the app few days back and loved the simplicity. I feel it is the best SMS marketing app and best WhatsApp marketing app. Recommended.

Store Using app Total reviews Average rating
Opal Touch 15 days 3 5.0
5 / 5 Share
June 21, 2025

The Convertway is the ultimate SMS and WhatsApp marketing app for Shopify, seamlessly integrating both channels. Its intuitive interface, robust automation, and real-time analytics make it a game-changer. With top-notch customer support and security, it's my go-to for boosting conversions. The app excels in retentions and automations, ensuring the highest ROI on campaigns. A must-have for any Ecommerce brand looking to elevate their marketing strategy!

Store Using app Total reviews Average rating
Ambrosial Almost 2 years 1 5.0
1 / 5 Share
Nov. 16, 2023

Dont trust this company and install this app. Once you have installed then they will start charging even you dint use their app. Their https://www.theconvertway.com/ chat person not replying to refund the wrongly charged subscription. Their sales persons not attending the calls. So be aware and dont install their app. This is pakka cheating company.

Store Using app Total reviews Average rating
Fleximaa 3 months 3 3.7
Developer Reply

We sincerely regret the inconvenience caused by your recent experience with ConvertWay. Please understand that this does not reflect our usual standards. The delay you experienced was due to an unexpected absence in our finance team. We have since addressed the issue promptly. We hope you will consider giving us another opportunity to serve you better.

5 / 5 Share
Oct. 13, 2023

Our collaboration with The Convertway has helped in improving customer's post purchase order alert journey at Dot & Key. Their SMS notifications and scratch card gamification are impactful, keeping customers engaged and loyal. What's equally impressive is The Convertway's exemplary sales and after-sales service, ensuring our needs are met promptly. Highly recommended!

Store Using app Total reviews Average rating
Dot & Key 3 months 5 4.2
5 / 5 Share
Sept. 20, 2023

I have been using this service from last 2 month getting good conversions everything is easy to use and team is very supportive.

Store Using app Total reviews Average rating
Homey Complex 2 months 6 5.0
5 / 5 Share
May 23, 2023

Convertway works Amazingly well. All the flows are tailored in a way to extract maximum sales. Welcome series and Abandoned cart series have converted lot of window shoppers into regular customers. Convertway team's response is quick, I must really appreciate the way our account Manager Riya Thakur has extended her support and guidance. Overall : Excellent. Really worth it 100%

Store Using app Total reviews Average rating
The Minikin Store 2 months 3 4.3
5 / 5 Share
May 1, 2023

This App is crazy. From the day I have started using it, my sales have improved by 50-60%. You can even throw various campaign to the existing customers which helps a lot in boosting the sales. More importantly, the customer support is amazing. Would recommend all the e-commerce owners to use this app and it would definitely not disappoint you.

Store Using app Total reviews Average rating
runeoriginals 3 months 2 5.0
5 / 5 Share
March 29, 2023

WOnderful experience using the app! Riya Thakur was really helpful in the setup and integrations. Helped impriove our sales

Store Using app Total reviews Average rating
Sheen Couture Official About 15 hours 1 5.0
5 / 5 Share
March 16, 2023

We just started using the app. This is a benefit for us to use the Whatsapp flow option. Thank you to Urvashi and Rajat for helping us through out the process.

Store Using app Total reviews Average rating
Sidapur Almost 6 years 3 5.0
5 / 5 Share
March 15, 2023

Great service from Convertway. Really love the easy UX and the supportive team. Really happy with the results

Store Using app Total reviews Average rating
HAIR YOU GO INDIA About 1 month 1 5.0
5 / 5 Share
Jan. 4, 2023

APP IS PERFECT AND SUPPORT IS AWESOME. EVEN FOR THE SMALLEST ISSUE, THEY GET IN TOUCH. ALSO THE FEATURES ARE AWESOME.

Store Using app Total reviews Average rating
WrapCart Skins Almost 2 years 10 5.0
5 / 5 Share
Dec. 19, 2022

We have been using their services for past 1 year and we have really liked it. Their Customer support is very good & supportive.

Store Using app Total reviews Average rating
Chkokko 6 days 2 5.0
5 / 5 Share
Nov. 30, 2022

I used this app, it is very easy to use & the support is also good. Would really recommend using this app.

Store Using app Total reviews Average rating
biocule 7 days 2 5.0
5 / 5 Share
Nov. 26, 2022

This is a good product for product retargeting campaigns and reviews. I found it easy to set up and use.

Store Using app Total reviews Average rating
FashionKart 3 months 4 4.0
2 / 5 Share
Nov. 22, 2022

We already subscribed for premium plan for 5 months and we did not get approved for sms SENDER ID .. Customer service not helpful they asked for many documents to be filled we did all the requested documents with no results they take long time to reply your requested only the nice thing is easy to adjust the sms text

Store Using app Total reviews Average rating
SHAGHAF HOME 4 months 3 4.0
5 / 5 Share
June 23, 2022

This is a must-have app. I have been using this app since the last 60 days and getting good conversions. The Support is also very good !

Store Using app Total reviews Average rating
ElectroMusic Network 2 months 2 5.0
1 / 5 Share
May 9, 2022

Looks like a company of fraudsters. Everyday you discover a new hidden charge. Dont recommend at all There are better apps in a fraction of cost available

Store Using app Total reviews Average rating
ToyMonkey 10 days 4 4.0
Developer Reply

Hi Team, We apologize for any inconvenience caused to you. Our pricing is very transparent, and there is no hidden pricing at all. And we have just recently add another premium plan by adding new features. "fraudsters" is a very strong word and its very demotivating, we strongly object to it. We really wished, you could have written a review after using our services.

5 / 5 Share
April 22, 2022

This is a must have app. I have been using this app since last 20 days and getting good conversions everyday.

Store Using app Total reviews Average rating
Excelsior About 1 month 6 5.0
4 / 5 Share
March 15, 2022

Easy to use. Only thing is if there is customisation in the messages available this would make the whole experience even better

Store Using app Total reviews Average rating
ForeverKidz 2 months 6 4.8
1 / 5 Share
Feb. 23, 2022

Pure SCAM and waist of Time & money I pay +60$ better use Klavyio it's 1000 times better, this application not work at all, have try to contact support multiple times and they promise to fix those bugs, CAN NOT even sent TEST SMS to myself, Extremely suspicious results of Delivery for SMS.

Store Using app Total reviews Average rating
EUG FASHION 2 months 15 1.5
Developer Reply

Hi Team, This is not the kind of experience we want our customers to have. We are really sorry for the inconvenience caused to you. As we can check, the delivery rates of your campaign is more than 90%. Eve in that case our team has also offered you the full refund. We have been trying to reach you, but there is no response. We request you to please give us one more chance to serve you.

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