All reviews

Rating Breakdown

  • 5
    87% (337 ratings)
  • 4
    6% (23 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (20 ratings)
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5 / 5 Share

July 6, 2021

Best App and Best Customer Service. She answered my call within 5 minutes. Thank you for your support Snehal.

Store

AIMIL

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2021

One of the best experience i have had with this app. Their support and response team is par excellence. Especially Ms. Sneha Patil, she is very supportive in solving all sorts of queries. Highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2021

I am using both apps of Shipway (SMS Marketing-Cart Recovery and Shipway Tracking order loop), both are amazing. Just a request that keep credits mutually between both the apps and not separately. Keeping it separate means extra cost for users for same kind of services.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2021

The support of the app is very nice, help me a lot, and the app is pretty easy to use. Right now I have 2 stores install this.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

We have been using the app for quite a while. Snehal from the support team has been very helpful every time I faced issues be it with the registration of user id or templates. I highly recommend using this app for both transactional communication and SMS marketing. All the best !!

Using app

9 months

Total reviews

3

Average rating

5.0

4 / 5 Share

June 14, 2021

Decent to use and good customer service. Multiple header's and help in TRAI registration is quite helpful. Satisfactory performance.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

June 11, 2021

Great app for Shopify. I think the best option in India for Shopify stores. Miss Snehal is helpful and responds on time

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 10, 2021

I have been using the app since we started the store. And never have I questioned my choice. Snehal from the support team has been very helpful every time I faced issues be it with registration of user id or templates. I highly recommend using this app to for both transactional communication and sms marketing.

Store

Kimaye

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2021

Wonderful App ,provided wonderful feature of adding multi-pal SENDER Id's with help of this i can able to send my marketing and transactional Notification with different sender Id's

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 9, 2021

Initially I was sceptical on using the app as I was looking for custom sender IDs and templates, not just predefined ones and this is a hefty process but the progress made was pretty smooth and Ms Snehal from the developer's team made sure to respond promptly and rectify the problems, if any. Cleared all my doubts throughout the process. Integration with JudgeMe app helps us in delivering a better post order experience. Rates within India are $0.006 which are quite reasonable. They have WhatsApp notification option as well but as of now you can choose either SMS or WhatsApp. Would like to suggest team that there must be a resend notification option as well from the history section. P.S. :- Template and Sender ID registration over DLT platform has to be done from our end, like it's supposed to be.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2021

The customer support has been amazing from startup to finish they were quick to respond. The app helped us to bring back customers to our site, most of them converted to business I would highly recommend this app to anyone..

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2021

This app is very much helpful in our business. It is the best app so far available for Transactional SMS's

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2021

I am really happy with the app. They assisted me in my request to transfer some credit from my other closed store to the current store I use. Thank you Snehal Patil for the assistance! Kudos to the team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2021

The app is very easy to use and in case of any queries/issues, the customer care team is very helpful in resolving any queries asap.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2021

Their customer service is really good. The SMS product is also great. One feature request would be to help easily tag customers. I only wish they could have whatsapp integrated as well.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 4, 2021

Good Service and wonderful after sales support. Highly Recommended for new or existing shopify users.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

Just amazing, love the features, support, and everything.. Better than most sms based apps, especially for India

Store

Devoted

Using app

Over 1 year

Total reviews

25

Average rating

4.8

5 / 5 Share

Feb. 25, 2021

Create customer service and prompt response!! The first app we started using and it continues to remain in auto mode since then. Love it

Using app

Over 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 23, 2021

Simply great app. Out of the box fully functional app. Happy Customer :) Easily recommended. Got a priority support on a whatsapp & mail from developer.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

very useful app, especial for sending bulk SMS to tagged customers, Really nice people at support, Thank u

Using app

About 1 year

Total reviews

2

Average rating

5.0