CW‑WhatsApp Chat, Abandon Cart
Drive Brand Conversations & Recover Abandoned Carts
Rating
4.2
feedback
218
chart
#5,085
All reviews
June 27, 2020
Application not operational at all, I want a refund of $ 30, none of my clients have received order confirmation sms, or any other. I send emails to support and nobody answered me! I require a full refund of payment for SMS. Scam!
We are sorry for the inconvenience. we had already connected with you regarding the refund on Email and we are waiting you to respond. Please respond to mail as soon as possible so that we help you out with this issue. Regards Team Shipway
June 5, 2020
Good app. Nice features and nice support by the support team. Economical and efficient app to use. Must try
June 5, 2020
We use this app to send order confirmation notification to our customers. The app allows you for notifications at different stages or order fulfilment and is quite reliable. From the time we started using the app, our life has got easier since customers don’t keep reaching out to us anymore for information.
June 3, 2020
hello we are really very happy with the perfomance, i got 10 orders bcs of this app, thanku for such a grt support
June 1, 2020
this is the best messaging app for shoify, we monthly send 500 dollars worth sms from shipway. thanks alot.
May 2, 2020
Great app. Helped me send confirmation SMS to my customers. Sometimes the SMS is not sent but mostly it works fine.
May 2, 2020
We have been using this app for couple of month and it helped us to bring back customers to our site, most of them converted in business. I recommend this app as it works well without hassels. It is not that expensive as other similar apps. Happy with team, they are quick to resolve any issue.
April 16, 2020
We used the app to professionalise our business. It was extremely easy to set up. Support was very quick in getting back to me as I had a small request. Éxcellent app.
April 13, 2020
This app helped us to send notifications to customers and let them know that their produce was ready to be collected - as the general Shopify notifications did not let us modify the sms data. It has been fantastic for that. We have also utilised it once for notifying all of our past customers about an item return and was so much easier than having to individually call them.
March 16, 2020
I like it very much. the app is easy to use. Will recommend to people who want to give better service to customer.
March 3, 2020
User Friendly app. Love to Use this App. So simple to use this App the team is very responsive & highly recommended this app.
Feb. 12, 2020
I really like all the options it has for notifications.Would it be possible to make email notification available on this app instead of sms and free of charge?
Feb. 11, 2020
Is an absolutely great app with all the integrations in shopify and also the pre-filled templates make setting up the sms notifications a breeze. Just one thing that they can improve is that there should be a way to see how many sms and which ones got delivered and which ones din't to give an idea of how many successful deliveries of sms are happening. Otherwise great. Some even cooler integrations would be to have an option to not let the sms be sent on the order page while dispatching and more templates and auto fill fields.
Dec. 8, 2019
Its very useful and easy to set up. My abandoned check out rate now is lower by 20%. This is a must use app. Money worth!
April 29, 2021
Last 1-2 months, our Admin number has stopped receiving messages. This was an indication that our customers are receiving messages without issue. But the credits are being deducted. I sent an email, no response from Support. Poor Support. **************** I am using this App for my newly launched store. Have bought few messages. It is not sending messages for Order Creation and Order Fulfillment eventhough I have enabled them. But the amount is getting deducted for last 2 days. Update ******** This problem was rectified by the support team. Now it is working fine. It would be better if there is an option to send personalised messages to a specific customer or any Tag based customisation.
We are sorry for the inconvenience caused to you, I just email you, please check your inbox and revert us. Thanks, Team ONjection
Nov. 27, 2019
We are using this app for abandoned cart SMS notification & SMS marketing and its been great. It has improved our cart recovery rate. The support team is too good, they are always ready to help us.
Aug. 29, 2019
App is very good and it is easy to use so i suggest please buy it I used more than 6 month . Thanks for making this easy app
Aug. 11, 2019
one of the best APP I've ever used.. If you get alot of abandoned checkouts, you must get this app.. It helped me to increase my revenue by %20.. Thanks alot!
Aug. 8, 2019
App is working fine. Abandoned cart recovery is very helpful. Everyone must give this app a try. Good Work Onjection.
July 31, 2019
I used this app to send messages to my buyers at the real time. Thank you for all your support. Issues are cleared up within 24 hours.