All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

July 7, 2023

NICE................................................................................................

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2023

Marnie was very helpful with the support in the chatbox, it was quick and easy! Great experience and wont hesitate to message support for next time.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Joann C provided me with quick and effective support through chat I'm happy with my decision to use SMS Bump!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2023

PL was really fast and helpful and immediately got me setup! It was great to receive the exact expectations from you guys as far as privacy and settings goes too!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

this was my first time using the site and using the support chat with, Joann C. very helpful and patient with my question but most of all acted very quick responding to my question. thanks again Joann C @ chat support

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Regie C on the support team was very helpful. He was extremely patient, when it was time to validate my account. Thanks again for all you help!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

quick and simple validation by @John D Very polite and helpful, couldent of asked for better assistance - Jake

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

This application is really great, it allows great possibilities and the customer support is extremely attentive and present. A special thanks to Reggie from customer support who did everything he could to solve the problems I was facing!

Store

Rainess

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

Joann C helped me and i am so happy on how my chat support agent was so fast with everything i needed done.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

So far, my experience has been great. Email and text campaigns have been very easy to set up and modify. I had a lot of help from PL through the live chat option to help me verify my numbers and change some settings. Overall great experience!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

Reached out via chat to get my account validated, Joann C was super helpful and patient. I needed to find "just the right spot" to put the additional terms and privacy policy copy in my policies. You can't just put that stuff in any ol' spot, you know! Once I finished, she validated my account in seconds and I was all good! Great customer support and super helpful resources.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

Pl was great awesome for me and helped me in every way ! i had some difficult time with my website and it was 100% great communications !

Store

Rated R

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2023

great app , i really like the support team and i would like to give a special thank's to "PL" that helped me and take his time with me during the process thank you <3

Store

Amebys

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 5, 2023

Joann C have helped me right away, even in night hours, validated my account in a minute and everything works nicely

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

Great support from Joann C who help me for a small issue that i had. SmsBump outperform Omnisend for sms ! great App

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

Perfect, very responsive, very respectful and very clear. Support was very responsive, only a few minutes. Marnie.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

I had great service from Marnie E. She gave detailed instruction and resolved my issue in minutes. Awesome and friendly. Love love love the customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

Regie a été efficace et rapide dans le traitement de ma demande. Elle a répondu en moins de 2 minutes. Merci beaucoup

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Great support, reactive and kind, i higly recommand this application ! Thank you @alex for the help !

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2023

Super easy - especially with the great customer service provided. @John was super friendly, helpful, and professional. Thank you for your assistance!

Using app

12 days

Total reviews

1

Average rating

5.0