All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

June 22, 2023

very good ... the support is very helpful, Quinn has been patient and helped with patience . When I face something difficult, she tried to fine the good answer to help , even when I keep asking things she continued to help.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2023

Best customer service with Aljohn. He helps me like no one did before in a few minutes. Nice job from him and the entire team

Using app

29 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 22, 2023

Marnie has great customer service! She helped with all that I requested, and promptly! Thank you so much

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

My Support Marnie helped me greatly in a very good time frame, better than I thought possible. My experience was terrific!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

Joann C did an outstanding job addressing the issue I had, literally took 2 minutes and was solved. This customer service is very rare and much appreciated. Great experience!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

Marnie was amazing at handling my questions quickly and making sure they were correct. She led me through it step by step, and was very helpful.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

Exceptional customer service with Marnie. She answered all my questions with such patience and even worked on things for me to make it easier for me. I love that! She makes me feel comfortable to ask questions and love this app has great service on top of having email marketing. I really recommend it

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

I signed up for the service today and had some questions. When I reached out via chat, Customer Service was great! Joanne C answered all my questions quickly and to the point.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

Marnie E. was such a great help! I'm not tech savvy at all and they provided me help in the chat box for an hour until they fixed the issue I was having a hard time resolving due to my lack of tech skills lol.

Store

bbkayla

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

Amazing and fast service, I was helped out by Quin and it was the most efficient assistance I've received in terms of shopify apps. Cant recommend enough.

Store

Refine

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

very good service it really helped me out in validating my account need more people like this really

Store

Feared

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

pas encore utilisé la vérification est pas très intuitive si on sait qu'il faut la faire. Une fois faites il me semble que tout roule ;)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

Aljohn was immensely helpful and helped me solve my problem step by step, he solved my problem fast and was very patient

Store

Teqs

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

Djan is extremely helpful, guided me step by step to solve the problem and stay connected until my problem has been fixed completely. Very good quality of service

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

Agent was very helpful in navigating to pages I needed to update and the process was easy. Very clear instructions on everything. Agent was PL "PRINCESS"

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

Joann my boy very fast and helpful with helping service. He Helped me resolve my problems quickly and patiently

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

I needed my account verified, and PL helped me to fix my issues quick and easy. SMSBump is a great marketing tool.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Great app. Joanne C was very helpful with the compliance set up and made the process very easy. Thanks

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Great customer service!! they helped me solve my problems and were able to be patient.

Store

Raptorz

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Regie C guided me through the whole validation process with great detail and ease. Highly recommend this.

Using app

About 1 month

Total reviews

1

Average rating

5.0