All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

July 3, 2023

Great customer service and very simple to understand. Helped me understand all the policies in regard of laws for sms and email marketing.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2023

MARNIE HELPED ME RESOLVE THE PROBLEM THANKS. I WILL SURELY TALK ABOUT IT TO MY FELLOW ENTREPENEUR ...

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2023

Marnie helped me get to the bottom of my issue and set up my very first campaign. Marnie was super patient as I had so many questions, but helped me get everything up and running.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2023

Very helpful customer service team and the process was simple and quick. Highly recommend this app over any others

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2023

djan is wonderful is they are helping me with getting my page validated best app and service in the world thanks djan

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

The support today by Marnie was really helpful and super fast with the answers I needed. The time it took to get in touch an agent was speedy as well.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

Marnie is the best! Quick and efficient service! It took only few minutes to setup the service and she was really friendly.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

Marnie so professional representative, he helped me so fast to resolve my question! I'm very thankful!

Store

Lila

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2023

I dont usually write reviews but hear me out...Great customer service and also a great app! I highly recommend. "Keano M" was very responsive and helpful on figuring out my problem. I truly appreciate it!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

I have a small business and I was helped by Marnie to get my account validated in order to do SMS promotion. This is a great tool to use for starting up and connecting with customers.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

Marnie was very helpfull. Thanks ! Let's grow our revenur with SMSBump, we can't wait to use this application

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2023

support team helps you a lot step by step the person that attended me was Keano helped me alot thank

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

It is very easy to use and the Agent has been fantastic and helpful I really do appreciate the app

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2023

Great service from Joanne! Assisted with a technical issue i had, resolved in a few minutes.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

Joann was awesome. Answered all my questions and queries. She was also very patient throughout. I am a rookie but she helped me with every step very patiently

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

The help i received was quick and accurate. The advice given was not hard at all. Greatly appreciate KEANO's Assistance!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

Customer support was absolutely fantastic. I had a "John D", so patient and so really just good to me.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2023

John was super helpful and clear with addressing an issue I had with setting up my flows and getting my Policy updated. Thanks!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2023

After contacting customer support, they responded immediately and got our account validated promptly. The apps is a must have and their Support team is a joy!

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 30, 2023

SMS bump has been a game changer of all our businesses. It's an easy way to add additional revenue. Plus the support is excellent, Alex helped me validate my account in just a few minutes to get me up and running. Recommend!

Using app

4 months

Total reviews

1

Average rating

5.0