All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

June 18, 2023

Geat experience with this app, it helps a lot to recover costomers from abandoned checkout! The operatore Jeff is also so kind, Thank You!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2023

Fantastic great quick service. Djan has been great very understanding and replys fast. I could not ask for better service

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2023

djan has been great very understanding and replys fast also he assures me the whole way through the process I could not ask for a better service than what has been provided cannot wait to see the results of this app if your having trouble with the terms and services of sms don't worry about it they make it supper easy and it is very useful this new ai tech is crazy lol thank you guys for helping small business owners

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2023

Djan was very helpful and quick thanks for your service mate!, he helped me with verification and few other things that helped me get started up

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2023

Great support. Fast and easy verification of my account. Needed to correct a few things on the website and Marnie waited while I got them corrected. Thanks Marnie!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

Marnie Helped me setup my account easily. Extremely satisfied so far can not wait to see the results!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

I had a quick chat with Mylene, very friendly and helpful :) received a very good service thank you so much!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

Very good chatbox service, you have to be patient but once I got my answer, Djan guided me very quickly to a solution.

Store

Etheria

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Joann C was absolutely amazing. Not only did she fix my issue, it was under 10 mins from start to finish and she helped me get everything fixed and double checked it twice to make sure everything was right. Highly satisfied.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Great customer service from Keano. Answered my questions and helped me solve my issues! SMS is a bit difficult to navigate but the customer service makes it worth it

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

John's customer support is absolutely phenomenal! From the moment I reached out for assistance, he exuded professionalism and warmth. His deep understanding of the product allowed him to quickly grasp my issue and provide clear and concise solutions. John's patience and attentiveness were truly commendable as he walked me through each step, ensuring that I fully understood the resolution. His prompt responses and willingness to go above and beyond left me feeling valued and supported. John's exceptional customer service skills have set a new standard for me, and I can confidently say that he is an invaluable asset to any organization.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Quin helped me through and gave me confirmation in minutes, it was 2AM midnight and she replied in one minute, i loved the quick service, thankyou.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

I'm absolutely thrilled with SMSBump! It has made a huge impact on my business by significantly increasing my conversion rate. The best part is how easy it is to use and customize. I can create eye-catching SMS campaigns that really resonate with my customers in no time. The analytics tools provided by SMSBump are a game-changer. I can easily track the performance of my campaigns and make data-driven decisions to optimize my marketing strategies. It's been incredibly helpful in growing my business. What's even better is that SMSBump offers a free plan that's already packed with awesome features. I was able to test it out and see the results without spending a dime. It's a fantastic way to get started and see the value it brings. And let's talk about the support team. They're amazing! Whenever I've had any questions or issues, they've been super helpful and quick to respond. Their dedication to customer satisfaction is top-notch. Honestly, I can't recommend SMSBump enough. If you're running a Shopify store and want to send SMS to your customers, this app is a must-have. It's user-friendly, the analytics are on point, and the support team is fantastic. Give it a try and see your business grow!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2023

Quin helped me to verified my account easy and fast. Really appericiated she helped me very well Thank You !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Joann C was great and made getting verifed super easy to follow. Im new to this so need clear instructions.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

PL was very fast and definitely patient. So I definitely do appreciate her for helping me. Thank you !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Joann C was amazing and quick with her answers and very helpful!! I understood what I needed to proceed with what I needed to do to setup my SMS.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

We are delighted to share our incredible experience with Joann C.'s exceptional service. Joann's responsiveness and swift provision of accurate answers have truly surpassed our expectations. With Joann's invaluable assistance, we were able to streamline our SMS automations seamlessly. Furthermore, Joann played a crucial role in effectively validating our account, ensuring a smooth and hassle-free process. We are immensely grateful for Joann's professionalism and expertise, making our journey in SMS marketing a resounding success!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2023

Joann C was very helpful and was very knowledgeable! Getting my account setup was quick and simple. Thank you for all your help!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Joann C from the support team was amazing! Quick and easy setup, very helpful and knowledgeable. Thank you, Joann C!

Using app

About 2 months

Total reviews

1

Average rating

5.0