Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#8,890
All reviews
Rating Breakdown
Review RSS Feed
June 28, 2023
BE AWARE BEFORE INSTALLING THIS APP it's not working as promised in upgrade option, they withdrew all my balance without using a cent of it and you will lose your money by using it! so disappointing!!
Thank you for sharing your feedback, and we apologize for the inconvenience. Please note that we would never make changes to your account without your permission. Our team is actively investigating the situation, and we've reached out to your team for further details.
June 28, 2023
Very good response from the chat, Aljohn helped me straight away, for which i am very thankful! Great overall service!
June 28, 2023
Very fast customer support. I am amazed by the speed and responsiveness. This app is worth trying and has a lot to offer.
June 27, 2023
The best customer service especially PM(PRINCESS S)she is Amazing, thank you princess keep up the good work cheers.
June 27, 2023
My issue was resolved in a matter of minutes with no problems at all. Very good customer service. :)
June 27, 2023
The customer service is super. They helped me to improve my sms marketing and also helped me to validate my request within a few minutes
June 27, 2023
The customer support is very friendly and attentive to details. The support agent PL was extremely helpful and got my account set up in less than 10 minutes. Highly recommend.
June 27, 2023
Very Helpful and prompt with their responses. Joanne C was very helpful and patient on our last chat. SMS Bump helps me make sales all the time
June 27, 2023
Joann a été très sympathique et vraiment efficace. Je recommande le service client qui est d'une très grande qualité
June 27, 2023
Reggie really helped me get my validation taking care of in a fast time Thank you. 100% great service
June 27, 2023
@John was an amazing customer service representative. He made the process easy and Fast. Thankyou John!
June 27, 2023
Thanks to SMSBump for the help, very fast and clear answer. Thank you Jeff !
June 27, 2023
the guy i was chatting with helped me a lot thanks jeff he was so helpful he answered any questions i had
June 27, 2023
Customer service is quick and effective. I appreciated the help I received from PL today, very friendly and professional.
June 26, 2023
Pl was great and helped me be able to navigate app much better. After not setting up my flows correctly, PL walked me through the best ways to capture emails and sms. They also provided links where I can reference to be able look over in future.
June 26, 2023
PL was great. Gave me all the info I needed and waited for me to implement the information while still in the chat.
June 26, 2023
i contacted "Joann C" for phone number verification was nice quick friendly and very helpful thanks "joann"
June 26, 2023
So far So Good -------------- I needed help with the API Key and Keano helped me very quickly to resolve the issue. Customer service is responsive and quick. Everything works and I get to test to make sure the text are coming through. I will come back after a few more weeks of using the service for an updated review. But I like them so far, no complaints.
June 26, 2023
Great app with even better chat support. They are readily available and know their stuff well. I was supported by Keano and he solved all queries I had in my mind. SO cheers and keep up the good work!