Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#8,012
All reviews
Rating Breakdown
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Jan. 20, 2024
Marnie helped tremendously while verifying my account to be able to use SMS campaigns. Thank you Marnie!!
Jan. 20, 2024
At first I was confused but as I got to keep going and experience SMS bump it has been a great experience and one person who helped me particularly was agent Marnie
Jan. 20, 2024
I am not getting the support I need. The tickets have been been closed with no resolution.
We're sorry to hear that you've experienced issues while using our app. Our team has been in contact with you and we've resolved the issue. If you're still experiencing issues, please let us know.
Jan. 20, 2024
I can't log into the application with my computer and I can't contact technical support to fix the error. only blank page displays. even i change 3 computers and i changed from WIFI TO LTE and i had the same problem. Please contact me as quickly possible
Thank you for taking the time to leave a review. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Jan. 20, 2024
Regie was a great agent knew exactly what they were talking about very helpful getting my sms list back and running again!!
Jan. 20, 2024
This is a very helpful app to maintain and create new leads! Support was excellent from Joann C with queries I had in setting up!
Jan. 19, 2024
Jan. 19, 2024
This app is pretty good, Quin, the agent that helped me verify my number, made the process nice and simple. I would recommend.
Jan. 19, 2024
All features are 5 star and really good customer service. Regie helped me a lot in verifying my account. Thanks!
Jan. 18, 2024
PL was extremely helpful. Thank you so much for making this so easy for me with all your help!
Jan. 18, 2024
I spent a lot of time trying to fix the issue I was dealing with. After driving myself insane, I decided to contact support. Within a few minutes, they were able to understand my problem, fix it, and allow me to run a test. I am very impressed.
Jan. 18, 2024
The quick feedback and guideance PL. With links etc it was amazing - really nice tone and emoji made it quite personal which I love. Felt like there really is someone to help even though I messed up a bit. PL was very efficient
Jan. 19, 2024
Really good marketing platform, does everything I need it to do!! The dashboard can be a little daunting when you first see it but don't let this put you off. Its a super powerful marketing platform and does everything you need... and more. Thanks to John d who had a lot of patience to help me through some issues I was having as a new member. I also had fantastic help from Reggie, so much thanks to both of you. I am not just saying this, the app is that good for me, it becomes almost addictive when using it and configuring your marketing strategies. Highly recommended and you won't need any other marketing platform than this one <3 <3
Jan. 18, 2024
SMS Bump is a super app. Use it on all my stores. And their support is very helpful, Regie helped me validate my account in no time.
Jan. 18, 2024
Customer service (John D) via chat was quick to respond. I had an issue with a welcome popup and he helped me resolve the issue through screen shots and his knowledge via chat.
Jan. 18, 2024
Needed to get my account verifed and Regie was very helpful. He answered all of my questions and got my account verified timely.